Troubleshooting

Infrared receiver window

Refer also to the documentation for your infrared compatible device and related software.

Problem

Procedure

Infrared devices do

Make sure there is no obstruction blocking

not work as expected

communication between the computer and the

 

target device.

 

If problems persist, contact your dealer.

 

 

Pointing device

If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation.

Touch Pad

Problem

Procedure

On-screen pointer

The system might be busy. If the pointer is

does not respond to

shaped as an hourglass, wait for it to return to its

Pad operation

normal shape and try again to move it.

 

 

Double-tapping does

Try changing the double-click speed setting in

not work

the mouse control utility.

 

1.

Click start, click Control Panel, click

 

 

Printers and Other Hardware and select

 

 

Mouse icon.

 

2.

Click the Buttons tab.

 

3.

Set the double-click speed as required and

 

 

click OK.

 

 

The mouse pointer

Try changing the speed setting in the mouse

moves too fast or too

control utility.

slow

1.

Click start, click Control Panel, click

 

 

Printers and Other Hardware and select

 

 

Mouse icon.

 

2.

Click the Pointer Options tab.

 

3.

Set the speed as required and click OK.

 

If problems persist, contact your dealer.

 

 

 

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User’s Manual