Manuals / Toshiba / Computer Equipment / Laptop

Toshiba Qosmio F50 manual Ifanerrorisdetectedandatestfails,thefollowingmessagedisplays

Models: Qosmio F50

1 313

Download 313 pages 12.55 Kb

Page 139

3.TestsandDiagnostics

Ifanerrorisdetectedandatestfails,thefollowingmessagedisplays:

22

Image 139

Toshiba Qosmio F50 manual Ifanerrorisdetectedandatestfails,thefollowingmessagedisplays

Contents

Disclaimer CopyrightTrademarks Preface SafetyprecautionsKeyoperation AcronymsReadOnlyMemoryROM KeysThedisplay UserinputTableofContents ………………………………………………………. Error!Bookmarknotdefined Error!BookmarknotdefinedBookmarknotdefined Bookmarknotdefined.26 Error! Bookmark not definedQosmio TopCover DisplayAssemblyExpressCard OptionalMemoryCardVGAModule/Cooler InstallingtheDisplayMask InstallingtheSub-wooferInstallingtheRJ11/FMTunerandTVTuner InstallingtheBKSAppendixD AppendixAAppendixB AppendixCHardwareOverview 1HARDWAREOVERVIEW Contents Quick/Normal Charging Time TablesBatteryPack FeaturesQOSMIOF50MAINTENANCEMANUAL ExternalMonitorPort GraphicsBTOKeyboard PointingDeviceQOSMIOF50MAINTENANCEMANUAL BridgeMediaSlot Headphones/S/PDIF/LineoutJackIEEE1394 ExpressCardSlotLanbto WirelessLANBTOMicrophone/Line-inJack TVAntennaPortFingerPrintBTO BluetoothBTOSoundsystemBTO 1AIDPartsDescriptionPlacementPartA QOSMIOF50MAINTENANCEMANUAL Biosromeeprom Realtek802.11bg8187B1X2TBD IntelWiMAX802.16eEchoPeak3x3 Normalscrewforallmodel 2SATAHDD 2.5-inchHDD512 DVDSuperMulti+-RDoubleLayer DVD Super Multi Drive SpecificationsPowerSupply QOSMIOF50MAINTENANCEMANUAL Batteries BatteryCharge3Quick/NormalChargingTime RTCBattery TroubleshootingProcedures Page Contents Figures 2TroubleshootingProceduresTables TroubleshootingIntroductionFelicacard UWBsignalgenerator Remotecontroller TroubleshootingFlowchartMakesurealloptionalequipmentisremovedfromthecomputer R f o r m d ia g n o s tic s S e c tio n 2Th e P o w e r L E D o n ? Is p La y ? S e c tio n 2Doestypedcharactersappearcorrectly? Appropriateprocedureas Outlinedbelow2TroubleshootingProcedures 2TroubleshootingProcedures 2PowerSupplyTroubleshootingProcess PowerSupplyTroubleshooting1BatteryLED Procedure1 PowerStatusCheckProcedure2 Adaptor/batteryreplacement 2TroubleshootingProcedures 2DC-INLEDSolidon ACpowerexistsLEDissolidBlue Off NoACpowerexists IftheDC-INLEDorBatteryLEDisnotlit,gotoProcedure2Anyoftheconnectorsmaybedisconnected.PerformCheck1 AC powercord AC adaptorcord System Adaptor Board BatteryProcedure3 Powersupplyconnectioncheck ThepowersupplywiringdiagramisshownbelowProcedure5 Replacementcheck Procedure4 DiagnosticcheckA R T DisplayTroubleshootingProcedure2 Diagnosticcheck Procedure1 ExternaldisplaycheckCheck6 Thesystemboardmaybedamaged.Replaceitwithanewone Procedure3 ConnectorandreplacementcheckA R T KeyboardTroubleshootingIftheproblemstillexists,performCheck3 Procedure1 ExternalkeyboardcheckN n e c tio n 6ExternalUSBDevicesTroubleshootingProcedure2 Replacesystemboard Procedure1 ExternaldeviceandconnectioncheckTV-TunerFailureTroubleshooting 6TV-outtroubleshootingprocess Procedure3 TVtunerAntennaconnectioncheck Procedure1 TVtunerCableconnectioncheckProcedure2 TVTunerSGsettingcheck TheTVTunerSGsettingmaybefaulty.PerformCheck1TheTVTunerModuleconnectmaybefaulty.PerformCheck1 Procedure4 TVTunerModuleConnectioncheckTouchPadTroubleshooting Procedure2 TouchPadreplacementcheck Procedure1 TouchPadconnectioncheckSpeakerTroubleshooting Procedure4 Replacementcheck Procedure1 AudiosourcetestProcedure2 Earphonetest Procedure3 ConnectioncheckOpticalDriveTroubleshooting DVDSuperMultisupporting+-RDoubleRayer Procedure1 AudioCDcheckProcedure2 Drivecleaningcheck Procedure3 SoftwarecheckProcedure4 Connectioncheckandreplacementcheck 32TroubleshootingProcedures ModemTroubleshootingProcedure3 Modemreplacementcheck 33TroubleshootingProceduresProcedure1 Telephonelineconnectioncheck Procedure2 Modemcardconnectioncheck34TroubleshootingProcedures ExpresscardTroubleshootingRfo rm E x p re s s c a rd te s t Ro c e d u re Procedure1 Expresscardtest 35TroubleshootingProceduresProcedure2 Expresscardsocketreplacementcheck 36TroubleshootingProcedures IEEE1394TroubleshootingProcedure1 IEEE1394devicecheck 37TroubleshootingProceduresProcedure3 Connectionandreplacementcheck 38TroubleshootingProcedures ReplacewirelessLANantenna/unit Replacesystemboard WirelessLANTroubleshooting39TroubleshootingProcedures Performdiagnostictest Procedure1Procedure1 Diagnostictest 40TroubleshootingProceduresProcedure2 Connectorandreplacementcheck 41TroubleshootingProcedures 42TroubleshootingProcedures CameraTroubleshootingProcedure1 WindowsApplicationtest 43TroubleshootingProcedures44TroubleshootingProcedures BluetoothTroubleshooting45TroubleshootingProcedures 46TroubleshootingProcedures 47TroubleshootingProcedures 17 7in1cardTroubleshootingProcedure1 7in1cardtest 48TroubleshootingProceduresProcedure2 7in1Cardsocketreplacementcheck 49TroubleshootingProcedures HDDTroubleshooting50TroubleshootingProcedures 51TroubleshootingProcedures 19CRTTroubleshootingProcedure2 CRTsetcheck 52TroubleshootingProceduresProcedure1 CRTconnectioncheck Procedure2 CRTsetcheck Procedure1 CRTconnectioncheck53TroubleshootingProcedures HDMITroubleshootingProcedure2 HDMIsetcheck 54TroubleshootingProceduresProcedure1 HDMIconnectioncheck Procedure2 HDMIsetcheck Procedure1 HDMIconnectioncheck55TroubleshootingProcedures 21SPDIFtroubleshooting20SPDIFtroubleshootingprocess 56TroubleshootingProcedures57TroubleshootingProcedures 22MICTroubleshooting21.MICtroubleshootingprocess 58TroubleshootingProcedures59TroubleshootingProcedures 23Fingerprintertroubleshooting22Fingerprintertroubleshootingprocess 60TroubleshootingProcedures– —˜ › œ 62TroubleshootingProceduresTheFMTunerSGsettingmaybefaulty.PerformCheck1 63TroubleshootingProceduresProcedure1 FMtunerAntennaconnectioncheck Procedure2 FMTunerSGsettingcheck64TroubleshootingProcedures SATATroubleshootingProcedure1 E-SATAdevicecheck 65TroubleshootingProceduresProcedure2 WindowsApplicationcheck 66TroubleshootingProcedures 67TroubleshootingProcedures 26FelicaTroubleshootingProcedure1 Felicaconnectioncheck 68TroubleshootingProceduresProcedure2 Felicareplacementcheck 69TroubleshootingProcedures 27TMATroubleshooting26TMAtroubleshootingprocess 70TroubleshootingProceduresProcedure3 TMAModuleConnectioncheck 71TroubleshootingProceduresProcedure1 TMApowercableconnectioncheck Procedure2 TMAFFCconnectioncheck72TroubleshootingProcedures 73TroubleshootingProcedures 28UWBTroubleshootingProcedure3 UWBModuleconnectioncheck 74TroubleshootingProceduresProcedure1 UWBAntennaconnectioncheck Procedure2 UWBSGsettingcheck75TroubleshootingProcedures 76TroubleshootingProcedures 29IR-blasterTroubleshootingProcedure1 IRBlasterboardconnectioncheck 77TroubleshootingProceduresProcedure2 IRBlasterboardreplacementcheck 78TroubleshootingProcedures 30GPSTroubleshootingTheGPSModuleconnectmaybefaulty.PerformCheck1 79TroubleshootingProceduresProcedure1 GPSAntennaconnectioncheck Procedure2 GPSModuleconnectioncheckTestsandDiagnostics FDDTest TestsandDiagnosticsHDCPKeyCheck 1TheDiagnosticTestRDMITest WDMITest Thetestlistisasthefollowing 2ExecutingtheDiagnosticTestMemoryR/Wtest TestsandDiagnostics ItwillskipthisprocessifNkeypressed Ifanerrorisdetectedandatestfails,thefollowingmessagedisplaysTestsandDiagnostics Thescreenshoulddisplayasbelow DisplayConfigurationTests and Diagnostics ThisItemwillshowtheunitconfiguration.Itincludes4BeepsoundTest 3Displayconfiguration5FanON/OFFTest 6MainBatteryChargeTest 7FDDTest 3TestsandDiagnostics Computracecheck Needre-writeDMIDataafterdisablecomputracefunction Item2.disablecomputracefunction.Asbelowpictureshow9KeyboardTest JJapan,forJapan KGerman,forEurope Japankeyboard 10MousePadTestSwapButtonsLeft/Right 11LCDPixelsModeTest 12MagneticSwitchTest IftheLidswitchtestpass,itwillshowbelowdisplay 13LANTest Tests and Diagnostics Ifanerrorisdetectedandatestfails,thefollowingmessagedisplays 14RTCTest 15Read1394GUID 16SpeakerEQEqualizerQualityfactorTypeCheck&Re-Write 18HDCPKeyCheck 17SensorButtonTestPressESCtoquitthetest Ifthepictureshowsasbelow,itmeansheHDCPKEYfunctionisNG 201stHDDTest 19MemorytestTestsandDiagnostics Tests and Diagnostics 212ndHDDTest Tests and Diagnostics TestsandDiagnostics 22ReadDMI WriteOMEstring WriteVersion WriteSerial WriteProduct 23WriteDMITests and Diagnostics 24MemoryR/Wtest Tests and Diagnostics YoucanpressESCtoexittestaftertestpass ReplacementProcedures 4ReplacementProcedures 4ReplacementProcedures Removingthepowerswitch Installingthepowerswitchboard RemovingtheTopCover InstallingtheTopCoverRemovingtheDisplayAssembly InstallingtheDisplayAssembly RemovingtheSpeakers InstallingtheSpeakersRemovingtheSub-woofer InstallingtheSub-woofer RemovingtheIRBlasterBoard InstallingtheIRBlasterBoardRemovingtheTVTunerCard InstallingtheTVTunerCard RemovingtheCPU InstallingtheCPUCCDBoard,MICandAntenna Figures 31RemovingTMAscrews General AndCoolingModule ForremovingtheLCDModule ForremovingtheSystemBoardAbovetheLCDmodule SafetyPrecautions QosmioF50MaintenanceManual BeforeYouBegin AssemblyProcedures DisassemblyProceduresScrewTighteningTorque ToolsandEquipmentSymbolexamples SymbolsofScrewsontheComputerBodyColorsofScrewShanks RemovingtheBatteryPack BatteryInstallthebatterypackaccordingtothefollowingprocedures InstallingtheBatteryPackSlideinthebatterylock RemovingtheHDD HDD3RemovingtheHDDchassis InstallingtheHDD RemovingtheOptionalMemory MemorySpreadoutthetwomemorylocklatchessothatthememorymodulepopsup 4RemovingtheoptionalmemorycoverInstallingtheOptionalMemory 5Removingthemetalcoverscrews RemovingtheOptionalExpressCardorPCCard ExpressCardWhenthecardpopsout,graspitandpullitout InstallingtheOptionalExpressCardorPCCard OptionalMemoryCard InstallingtheOptionalMemoryCardRemovingtheOptionalMemoryCard QosmioF50MaintenanceManual RemovingtheKeyboardCoverandKeyboard KeyboardCoverandKeyboardRemovetwoM2.5x3screwsandthenremovethekeyboard InstallingthekeyboardCoverandKeyboardSecurethekeyboardwithtwoM2.5x3screws Turnthecomputerupsidedown RemovetheoneM2.5x10screw ODD10RemovingtheODDBaymodule RemovingtheODDBayModuleDisassemblingtheODDDrive InstallingtheODDBayModuleRemovetheODDbezel AssemblingtheODDDrive RemovingtheTopCover TopCoverLiftupthetopcover 13Disconnectingcablesfromthecomputer− EightM2.5x10screws − ThreeM2.5x6screws − OneM2.5X16screw InstallingtheTopCoverRemovingtheDisplayAssembly DisplayAssemblyDisconnectthecablesonthesystemboard 15RemovingthedisplayassemblyInstallingtheDisplayAssembly RemovingtheSpeakers SpeakersRemovefiveM2x3screwstoseparatethemetalcover InstallingtheSpeakersRemovingtheTouchPadandFingerPrintBoard TouchPadandFingerPrintBoardRemovethreeM2.5x4screws RemovetwoM2.5x4screwssecuringthetouchpad Removethetouchpadbrackets20Removingthefingerprintboard InstallingtheTouchPadandFingerPrintBoardRemovingthepowerswitch PowerSwitchBoardInstallingthepowerswitchboard RemovingtheVRboard VRboardInstallingtheVRboard RemovingtheBluetoothcard BluetoothCardInstallingtheBluetoothcard InstallingtheWireBridge WireBridgeRemovingtheWireBridge RemovetheWireBridgefromthecomputerRemovingtheVGAModule/Cooler VGAModule/CoolerTurntothebackofthemodule 26RemovingtheVGAModuleRemovefourspringscrewsonthemoduletoremovetheVGAcooler 27Removingthespringscrews Securetheunitwithscrews InstallingtheVGAModule/CoolerIRBlasterBoard InstallingtheIRBlasterBoardRemovingtheIRBlasterBoard TVTunerCard InstallingtheTVTunerCardRemovingtheTVTunerCard Usecarenottocausedamagetothefaninthecoolingmodule 20 TMA,CPUFan,MINICARDandMDC/FMBoardRemovingtheTMA,CPUFan,MINICARDandMDC/FMBoard Whenremovingthecoolingmodule,keepthefollowinginmindQosmioF50MaintenanceManual 31RemovingTMAscrews RemovetwelveM2x4screwstoseparatetheTMAmodulefromtheCPUfanRemovetwoM2.5x6screwssecuringthefantothesystemboard InstallingtheTMA,CPUFan,MINICARDandMDC/FMBoardRemovethefanfromthesystemboard SystemBoardandCoolingModule InstallingtheSystemBoardRemovingtheSystemBoard 34RemovingtheCoolingModulespringscrews RemovingthecoolingmoduleInstallingtheCoolingModule RemovetheCPU 22 CPURemovingtheCPU WhenremovingtheCPU,keepthefollowinginmind36InstallingtheCPU InstallingtheCPU37SecuringtheCPU 38RemovingtheSub-woofer Sub-woofer39RemovingRJ/FMTuner 24 RJ11/FMTunerandTVTuner40RemovingTVTuner Cas InstallingtheB-CASRemovingtheB-CAS 42Removingthedisplaymask DisplayMaskRemovingtheLCDModuleandFLInverterBoard LCDModuleandFLInverterBoard44RemovingtheLCDmodule SeattheFLinverterboardandsecureitwithoneM2x4screw InstallingtheLCDModuleandFLInverterBoardLifttheMICandantennacablefromthedisplayrearcover CCDBoard,MICandAntennaAppendixA HandlingtheLCDModule PrecautionsforhandlingtheLCDmoduleQOSMIOF50SERIESMAINTENANCEMANUAL DonotdisassembletheLCDmodule.Disassemblycancausemalfunctions FigureB-1SystemBoardLayoutTop SystemBoardTopViewFigureB-2SystemBoardLayoutBottom SystemBoardBottomViewNumber Name TableB-1SystemBoardICstopandbottomESATA/USBconn TableB-2SystemBoardConnectorstopandbottomJP57 MDC conn 3VGABoardDDR2TopView 4VGABoardDDR2BottomView UV5,UV6,UV7,UV8 TableB-4VGABoardConnectorstopandbottomTableB-3VGABoardICstopandbottom Number Name5VGABoardDDR3TopView 6VGABoardDDR3BottomView UV8,UV9,UV10,UV11 TableB-6VGABoardConnectorstopandbottomTableB-5VGABoardICstopandbottom UV5,UV4,UV6,UV7AudioBoardTopView 6AudioBoardBottomView TableB-3AudioBoardICstopandbottom TableB-3AudioBoardConnectorstopandbottomAudio codec ALC272-GR 9FingerprintBoardTopView 10FingerprintBoardBottomView JP2 Fingerprintconn.HotBar TableB-12FingerprintBoardConnectorstopandbottomTableB-9FingerprintBoardICstopandbottom FingerprintSensorAES1610-C-DF-TR-NI0011RobsonBoardTopView 12RobsonBoardBottomView JS29F16G08FANC1892010 TableB-12RobsonBoardConnectorstopandbottomTableB-11RobsonBoardICstopandbottom RobsonControllerWG29AE20AB0QAB5 NandFlash U2,U3JP5 SystemBoard JP2JP6 TableC-5HDMII/Fpinassignments19-pin JP7JP9 TableC-4CRTI/Fpinassignments15-pinTableC-72ndHDDI/Fpinassignments22-pin JP10JP11 TableC-61stHDDI/Fpinassignments22-pinTableC-91steSATA/USBI/Fpinassignments8-pin JP12JP13 TableC-8SATAODDI/Fpinassignments12-pinTableC-91stAOCR/BLS-4164PI/Fpinassignments50-pin 10 JP1414 JP18 11 JP1512 JP16 13 JP1715 JP20 TableC-15Wi-Fi/WiMax&TVtunerConnectorpinassignments92-pin16 JP22 TableC-16Robson/HDDVDConnectorpinassignments52-pin17 JP23 TableC-17NewCardConnectorpinassignments26-pinJP24 TableC-18TMAModuleConnectorpinassignments26-pinJP26 JP2521 JP27 23 JP29 TableC-22SPKR-LED/BConnectorpinassignments4-pinTableC-23SPKL-LED/BConnectorpinassignments4-pin JP28TableC-30SODIMMI/Fpinassignments200-PIN2/4 PinNo Signalname SignalNameVDD TableC-30SODIMMI/Fpinassignments200-PIN4/4 26 JP34 TableC-25InternalMicrophoneConnectorpinassignments12-pinTableC-26TVTunerConnectorpinassignments124-pin1/3 JP33TableC-26TVTunerConnectorpinassignments124-pin2/3 JP35 TableC-26TVTunerConnectorpinassignments124-pin3/3TableC-27B-CASConnectorpinassignments10-pin3/3 TableC-28KeyboardConnectorpinassignments68-pin29 JP47,JP48 TableC-29USBConnectorpinassignments4P-pin30 JP52 TableC-30LED/BConnectorpinassignments60P-pinJP55 TableC-31FUN/Bconnectorpinassignments12P-pinTableC-32FUN/Bconnectorpinassignments8P-pin JP5334 JPV1 TableC-33MDCconnectorpinassignments12P-pinTableC-34VGA/BConnectorpinassignments200-PIN1/4 JP57TableC-34VGA/BConnectorpinassignments200-PIN2/4 TableC-34VGA/BConnectorpinassignments200-PIN3/4 TableC-34VGA/BConnectorpinassignments200-PIN4/4 Acin Vgaddcclk Vgaddcdata NC +5VALW TableD-1Scancodesset1andset21/4 AppendixD KeyboardScan/CharacterCodesTableD-1Scancodesset1andset22/4 Cap Keytop Code set Make Break TableD-1Scancodesset1andset23/4TableD-1Scancodesset1andset24/4 E0 12 E0 TableD-2ScancodeswithleftShiftkeyWith left Shift Set E0 AA E0 B6 E0 2A E0 E0 F0TableD-4ScancodeswithFnkey TableD-3ScancodesinNumlockmodeTableD-5Scancodesinoverlaymode Thiskeygeneratesonlymakecodes TableD-7No.126keyscancodeAppendixE KeyLayout Thai TI Keyboard United Kingdom UK Keyboard Hebrew HB Keyboard Swiss SW Keyboard Czech CZ Keyboard Portuguese PO Keyboard Italian IT Keyboard German GR Keyboard Canada French CF Keyboard Spanish SP Keyboard Turkish F TF-F Keyboard Belgian be Keyboard Norwegian NW Keyboard Canadian Multinational AC Keyboard Japanese JP Keyboard TableF-1SeriesScrewTorqueListHigh-end AppendixF SeriesScrewTorqueListJSKAAOddassy Hdddoortolow AppendixG Reliability