26FelicaTroubleshooting | Toshiba Qosmio F50 manual

67TroubleshootingProcedures

2.26FelicaTroubleshooting

START

Felicaconnectioncheck

(Procedure1)

Felicareplacementcheck

(Procedure2)

Replacesystemboard

END

Figure2-25Felicatroubleshootingprocess

QOSMIOF50-QOSMIOF55-DYNABOOKQOSMIOF50SeriesMaintenanceManual

67

Image 105

Toshiba Qosmio F50 manual 26FelicaTroubleshooting, 67TroubleshootingProcedures

Contents

Copyright DisclaimerTrademarks Preface Safetyprecautions ReadOnlyMemoryROM AcronymsKeys Keyoperation Thedisplay Userinput TableofContents Error!Bookmarknotdefined ………………………………………………………. Error!BookmarknotdefinedBookmarknotdefined Bookmarknotdefined.26 Error! Bookmark not defined Qosmio ExpressCard DisplayAssemblyOptionalMemoryCard TopCover VGAModule/Cooler InstallingtheRJ11/FMTunerandTVTuner InstallingtheSub-wooferInstallingtheBKS InstallingtheDisplayMask AppendixB AppendixAAppendixC AppendixD HardwareOverview 1HARDWAREOVERVIEW Contents Quick/Normal Charging Time Tables BatteryPack Features QOSMIOF50MAINTENANCEMANUAL Keyboard GraphicsBTOPointingDevice ExternalMonitorPort QOSMIOF50MAINTENANCEMANUAL IEEE1394 Headphones/S/PDIF/LineoutJackExpressCardSlot BridgeMediaSlot Microphone/Line-inJack WirelessLANBTOTVAntennaPort Lanbto BluetoothBTO FingerPrintBTOSoundsystemBTO 1AIDPartsDescriptionPlacementPartA QOSMIOF50MAINTENANCEMANUAL Biosromeeprom Realtek802.11bg8187B1X2TBD IntelWiMAX802.16eEchoPeak3x3 Normalscrewforallmodel 2SATAHDD 2.5-inchHDD 512 DVDSuperMulti+-RDoubleLayer DVD Super Multi Drive Specifications PowerSupply QOSMIOF50MAINTENANCEMANUAL BatteryCharge Batteries3Quick/NormalChargingTime RTCBattery TroubleshootingProcedures Page Contents Figures 2TroubleshootingProcedures Tables TroubleshootingIntroduction TroubleshootingFlowchart Felicacard UWBsignalgenerator RemotecontrollerMakesurealloptionalequipmentisremovedfromthecomputer Th e P o w e r L E D o n ? S e c tio n 2Is p La y ? S e c tio n 2 R f o r m d ia g n o s tic s Doestypedcharactersappearcorrectly? Appropriateprocedureas Outlinedbelow 2TroubleshootingProcedures 2TroubleshootingProcedures 2PowerSupplyTroubleshootingProcess PowerSupplyTroubleshooting 1BatteryLED Procedure1 PowerStatusCheck Solidon ACpowerexistsLEDissolidBlue Off NoACpowerexists 2TroubleshootingProcedures 2DC-INLEDIftheDC-INLEDorBatteryLEDisnotlit,gotoProcedure2 Procedure2 Adaptor/batteryreplacement Procedure3 Powersupplyconnectioncheck AC powercord AC adaptorcord System Adaptor Board BatteryThepowersupplywiringdiagramisshownbelow Anyoftheconnectorsmaybedisconnected.PerformCheck1 Procedure5 Replacementcheck Procedure4 Diagnosticcheck A R T DisplayTroubleshooting Procedure2 Diagnosticcheck Procedure1 Externaldisplaycheck Check6 Thesystemboardmaybedamaged.Replaceitwithanewone Procedure3 Connectorandreplacementcheck A R T KeyboardTroubleshooting Iftheproblemstillexists,performCheck3 Procedure1 Externalkeyboardcheck N n e c tio n 6ExternalUSBDevicesTroubleshooting Procedure2 Replacesystemboard Procedure1 Externaldeviceandconnectioncheck TV-TunerFailureTroubleshooting 6TV-outtroubleshootingprocess Procedure2 TVTunerSGsettingcheck Procedure1 TVtunerCableconnectioncheckTheTVTunerSGsettingmaybefaulty.PerformCheck1 Procedure3 TVtunerAntennaconnectioncheck TheTVTunerModuleconnectmaybefaulty.PerformCheck1 Procedure4 TVTunerModuleConnectioncheck TouchPadTroubleshooting Procedure2 TouchPadreplacementcheck Procedure1 TouchPadconnectioncheck SpeakerTroubleshooting Procedure2 Earphonetest Procedure1 AudiosourcetestProcedure3 Connectioncheck Procedure4 Replacementcheck OpticalDriveTroubleshooting Procedure2 Drivecleaningcheck Procedure1 AudioCDcheckProcedure3 Softwarecheck DVDSuperMultisupporting+-RDoubleRayer Procedure4 Connectioncheckandreplacementcheck 32TroubleshootingProcedures ModemTroubleshooting Procedure1 Telephonelineconnectioncheck 33TroubleshootingProceduresProcedure2 Modemcardconnectioncheck Procedure3 Modemreplacementcheck ExpresscardTroubleshooting 34TroubleshootingProceduresRfo rm E x p re s s c a rd te s t Ro c e d u re 35TroubleshootingProcedures Procedure1 ExpresscardtestProcedure2 Expresscardsocketreplacementcheck 36TroubleshootingProcedures IEEE1394Troubleshooting 37TroubleshootingProcedures Procedure1 IEEE1394devicecheckProcedure3 Connectionandreplacementcheck 38TroubleshootingProcedures 39TroubleshootingProcedures WirelessLANTroubleshootingPerformdiagnostictest Procedure1 ReplacewirelessLANantenna/unit Replacesystemboard 40TroubleshootingProcedures Procedure1 DiagnostictestProcedure2 Connectorandreplacementcheck 41TroubleshootingProcedures 42TroubleshootingProcedures CameraTroubleshooting Procedure1 WindowsApplicationtest 43TroubleshootingProcedures 44TroubleshootingProcedures BluetoothTroubleshooting 45TroubleshootingProcedures 46TroubleshootingProcedures 47TroubleshootingProcedures 17 7in1cardTroubleshooting 48TroubleshootingProcedures Procedure1 7in1cardtestProcedure2 7in1Cardsocketreplacementcheck 49TroubleshootingProcedures HDDTroubleshooting 50TroubleshootingProcedures 51TroubleshootingProcedures 19CRTTroubleshooting Procedure1 CRTconnectioncheck Procedure2 CRTsetcheck 52TroubleshootingProceduresProcedure1 CRTconnectioncheck Procedure2 CRTsetcheck 53TroubleshootingProcedures HDMITroubleshooting Procedure1 HDMIconnectioncheck Procedure2 HDMIsetcheck 54TroubleshootingProceduresProcedure1 HDMIconnectioncheck Procedure2 HDMIsetcheck 55TroubleshootingProcedures 21SPDIFtroubleshooting 20SPDIFtroubleshootingprocess 56TroubleshootingProcedures 57TroubleshootingProcedures 22MICTroubleshooting 21.MICtroubleshootingprocess 58TroubleshootingProcedures 59TroubleshootingProcedures 23Fingerprintertroubleshooting 22Fingerprintertroubleshootingprocess 60TroubleshootingProcedures – —˜ › œ 62TroubleshootingProcedures Procedure1 FMtunerAntennaconnectioncheck 63TroubleshootingProceduresProcedure2 FMTunerSGsettingcheck TheFMTunerSGsettingmaybefaulty.PerformCheck1 64TroubleshootingProcedures SATATroubleshooting 65TroubleshootingProcedures Procedure1 E-SATAdevicecheckProcedure2 WindowsApplicationcheck 66TroubleshootingProcedures 67TroubleshootingProcedures 26FelicaTroubleshooting 68TroubleshootingProcedures Procedure1 FelicaconnectioncheckProcedure2 Felicareplacementcheck 69TroubleshootingProcedures 27TMATroubleshooting 26TMAtroubleshootingprocess 70TroubleshootingProcedures Procedure1 TMApowercableconnectioncheck 71TroubleshootingProceduresProcedure2 TMAFFCconnectioncheck Procedure3 TMAModuleConnectioncheck 72TroubleshootingProcedures 73TroubleshootingProcedures 28UWBTroubleshooting Procedure1 UWBAntennaconnectioncheck 74TroubleshootingProceduresProcedure2 UWBSGsettingcheck Procedure3 UWBModuleconnectioncheck 75TroubleshootingProcedures 76TroubleshootingProcedures 29IR-blasterTroubleshooting 77TroubleshootingProcedures Procedure1 IRBlasterboardconnectioncheckProcedure2 IRBlasterboardreplacementcheck 78TroubleshootingProcedures 30GPSTroubleshooting Procedure1 GPSAntennaconnectioncheck 79TroubleshootingProceduresProcedure2 GPSModuleconnectioncheck TheGPSModuleconnectmaybefaulty.PerformCheck1 TestsandDiagnostics FDDTest TestsandDiagnostics 1TheDiagnosticTest HDCPKeyCheckRDMITest WDMITest 2ExecutingtheDiagnosticTest ThetestlistisasthefollowingMemoryR/Wtest TestsandDiagnostics ItwillskipthisprocessifNkeypressed Ifanerrorisdetectedandatestfails,thefollowingmessagedisplays TestsandDiagnostics Tests and Diagnostics DisplayConfigurationThisItemwillshowtheunitconfiguration.Itincludes Thescreenshoulddisplayasbelow 3Displayconfiguration 4BeepsoundTest5FanON/OFFTest 6MainBatteryChargeTest 7FDDTest 3TestsandDiagnostics Computracecheck Item2.disablecomputracefunction.Asbelowpictureshow Needre-writeDMIDataafterdisablecomputracefunction9KeyboardTest JJapan,forJapan KGerman,forEurope 10MousePadTest JapankeyboardSwapButtonsLeft/Right 11LCDPixelsModeTest 12MagneticSwitchTest IftheLidswitchtestpass,itwillshowbelowdisplay 13LANTest Tests and Diagnostics Ifanerrorisdetectedandatestfails,thefollowingmessagedisplays 14RTCTest 15Read1394GUID 16SpeakerEQEqualizerQualityfactorTypeCheck&Re-Write 17SensorButtonTest 18HDCPKeyCheckPressESCtoquitthetest Ifthepictureshowsasbelow,itmeansheHDCPKEYfunctionisNG 201stHDDTest 19Memorytest TestsandDiagnostics Tests and Diagnostics 212ndHDDTest Tests and Diagnostics TestsandDiagnostics 22ReadDMI WriteOMEstring WriteVersion WriteSerial WriteProduct 23WriteDMI Tests and Diagnostics 24MemoryR/Wtest Tests and Diagnostics YoucanpressESCtoexittestaftertestpass ReplacementProcedures 4ReplacementProcedures 4ReplacementProcedures RemovingtheDisplayAssembly InstallingtheDisplayAssembly RemovingtheTopCover InstallingtheTopCoverRemovingtheSpeakers InstallingtheSpeakers Removingthepowerswitch Installingthepowerswitchboard RemovingtheTVTunerCard InstallingtheTVTunerCard RemovingtheIRBlasterBoard InstallingtheIRBlasterBoardRemovingtheCPU InstallingtheCPU RemovingtheSub-woofer InstallingtheSub-woofer CCDBoard,MICandAntenna Figures 31RemovingTMAscrews General ForremovingtheSystemBoard AndCoolingModule ForremovingtheLCDModuleAbovetheLCDmodule SafetyPrecautions QosmioF50MaintenanceManual BeforeYouBegin AssemblyProcedures DisassemblyProcedures ScrewTighteningTorque ToolsandEquipment SymbolsofScrewsontheComputerBody SymbolexamplesColorsofScrewShanks RemovingtheBatteryPack Battery InstallingtheBatteryPack InstallthebatterypackaccordingtothefollowingproceduresSlideinthebatterylock RemovingtheHDD HDD 3RemovingtheHDDchassis InstallingtheHDD RemovingtheOptionalMemory Memory Spreadoutthetwomemorylocklatchessothatthememorymodulepopsup 4Removingtheoptionalmemorycover InstallingtheOptionalMemory 5Removingthemetalcoverscrews ExpressCard RemovingtheOptionalExpressCardorPCCardWhenthecardpopsout,graspitandpullitout InstallingtheOptionalExpressCardorPCCard InstallingtheOptionalMemoryCard OptionalMemoryCardRemovingtheOptionalMemoryCard QosmioF50MaintenanceManual RemovingtheKeyboardCoverandKeyboard KeyboardCoverandKeyboard InstallingthekeyboardCoverandKeyboard RemovetwoM2.5x3screwsandthenremovethekeyboardSecurethekeyboardwithtwoM2.5x3screws Turnthecomputerupsidedown RemovetheoneM2.5x10screw ODD 10RemovingtheODDBaymodule RemovingtheODDBayModule InstallingtheODDBayModule DisassemblingtheODDDriveRemovetheODDbezel AssemblingtheODDDrive RemovingtheTopCover TopCover Liftupthetopcover 13Disconnectingcablesfromthecomputer − EightM2.5x10screws − ThreeM2.5x6screws − OneM2.5X16screw InstallingtheTopCover RemovingtheDisplayAssembly DisplayAssembly Disconnectthecablesonthesystemboard 15Removingthedisplayassembly InstallingtheDisplayAssembly RemovingtheSpeakers Speakers RemovefiveM2x3screwstoseparatethemetalcover InstallingtheSpeakers TouchPadandFingerPrintBoard RemovingtheTouchPadandFingerPrintBoardRemovethreeM2.5x4screws RemovetwoM2.5x4screwssecuringthetouchpad Removethetouchpadbrackets 20Removingthefingerprintboard InstallingtheTouchPadandFingerPrintBoard PowerSwitchBoard RemovingthepowerswitchInstallingthepowerswitchboard RemovingtheVRboard VRboard InstallingtheVRboard RemovingtheBluetoothcard BluetoothCard InstallingtheBluetoothcard RemovingtheWireBridge WireBridgeRemovetheWireBridgefromthecomputer InstallingtheWireBridge RemovingtheVGAModule/Cooler VGAModule/Cooler Turntothebackofthemodule 26RemovingtheVGAModule RemovefourspringscrewsonthemoduletoremovetheVGAcooler 27Removingthespringscrews Securetheunitwithscrews InstallingtheVGAModule/Cooler InstallingtheIRBlasterBoard IRBlasterBoardRemovingtheIRBlasterBoard InstallingtheTVTunerCard TVTunerCardRemovingtheTVTunerCard RemovingtheTMA,CPUFan,MINICARDandMDC/FMBoard 20 TMA,CPUFan,MINICARDandMDC/FMBoardWhenremovingthecoolingmodule,keepthefollowinginmind Usecarenottocausedamagetothefaninthecoolingmodule QosmioF50MaintenanceManual 31RemovingTMAscrews RemovetwelveM2x4screwstoseparatetheTMAmodulefromtheCPUfan InstallingtheTMA,CPUFan,MINICARDandMDC/FMBoard RemovetwoM2.5x6screwssecuringthefantothesystemboardRemovethefanfromthesystemboard InstallingtheSystemBoard SystemBoardandCoolingModuleRemovingtheSystemBoard 34RemovingtheCoolingModulespringscrews Removingthecoolingmodule InstallingtheCoolingModule RemovingtheCPU 22 CPUWhenremovingtheCPU,keepthefollowinginmind RemovetheCPU 36InstallingtheCPU InstallingtheCPU 37SecuringtheCPU 38RemovingtheSub-woofer Sub-woofer 39RemovingRJ/FMTuner 24 RJ11/FMTunerandTVTuner 40RemovingTVTuner InstallingtheB-CAS CasRemovingtheB-CAS 42Removingthedisplaymask DisplayMask RemovingtheLCDModuleandFLInverterBoard LCDModuleandFLInverterBoard 44RemovingtheLCDmodule SeattheFLinverterboardandsecureitwithoneM2x4screw InstallingtheLCDModuleandFLInverterBoard LifttheMICandantennacablefromthedisplayrearcover CCDBoard,MICandAntenna AppendixA HandlingtheLCDModule PrecautionsforhandlingtheLCDmodule QOSMIOF50SERIESMAINTENANCEMANUAL DonotdisassembletheLCDmodule.Disassemblycancausemalfunctions FigureB-1SystemBoardLayoutTop SystemBoardTopView FigureB-2SystemBoardLayoutBottom SystemBoardBottomView Number Name TableB-1SystemBoardICstopandbottom ESATA/USBconn TableB-2SystemBoardConnectorstopandbottom JP57 MDC conn 3VGABoardDDR2TopView 4VGABoardDDR2BottomView TableB-3VGABoardICstopandbottom TableB-4VGABoardConnectorstopandbottomNumber Name UV5,UV6,UV7,UV8 5VGABoardDDR3TopView 6VGABoardDDR3BottomView TableB-5VGABoardICstopandbottom TableB-6VGABoardConnectorstopandbottomUV5,UV4,UV6,UV7 UV8,UV9,UV10,UV11 AudioBoardTopView 6AudioBoardBottomView TableB-3AudioBoardConnectorstopandbottom TableB-3AudioBoardICstopandbottomAudio codec ALC272-GR 9FingerprintBoardTopView 10FingerprintBoardBottomView TableB-9FingerprintBoardICstopandbottom TableB-12FingerprintBoardConnectorstopandbottomFingerprintSensorAES1610-C-DF-TR-NI00 JP2 Fingerprintconn.HotBar 11RobsonBoardTopView 12RobsonBoardBottomView TableB-11RobsonBoardICstopandbottom TableB-12RobsonBoardConnectorstopandbottomRobsonControllerWG29AE20AB0QAB5 NandFlash U2,U3 JS29F16G08FANC1892010 SystemBoard JP2 JP5JP6 JP9 JP7TableC-4CRTI/Fpinassignments15-pin TableC-5HDMII/Fpinassignments19-pin JP11 JP10TableC-61stHDDI/Fpinassignments22-pin TableC-72ndHDDI/Fpinassignments22-pin JP13 JP12TableC-8SATAODDI/Fpinassignments12-pin TableC-91steSATA/USBI/Fpinassignments8-pin TableC-91stAOCR/BLS-4164PI/Fpinassignments50-pin 10 JP14 12 JP16 11 JP1513 JP17 14 JP18 15 JP20 TableC-15Wi-Fi/WiMax&TVtunerConnectorpinassignments92-pin 16 JP22 TableC-16Robson/HDDVDConnectorpinassignments52-pin 17 JP23 TableC-17NewCardConnectorpinassignments26-pin JP24 TableC-18TMAModuleConnectorpinassignments26-pin JP25 JP2621 JP27 TableC-23SPKL-LED/BConnectorpinassignments4-pin TableC-22SPKR-LED/BConnectorpinassignments4-pinJP28 23 JP29 TableC-30SODIMMI/Fpinassignments200-PIN2/4 PinNo Signalname SignalName VDD TableC-30SODIMMI/Fpinassignments200-PIN4/4 TableC-26TVTunerConnectorpinassignments124-pin1/3 TableC-25InternalMicrophoneConnectorpinassignments12-pinJP33 26 JP34 TableC-26TVTunerConnectorpinassignments124-pin2/3 TableC-27B-CASConnectorpinassignments10-pin3/3 TableC-26TVTunerConnectorpinassignments124-pin3/3TableC-28KeyboardConnectorpinassignments68-pin JP35 29 JP47,JP48 TableC-29USBConnectorpinassignments4P-pin 30 JP52 TableC-30LED/BConnectorpinassignments60P-pin TableC-32FUN/Bconnectorpinassignments8P-pin TableC-31FUN/Bconnectorpinassignments12P-pinJP53 JP55 TableC-34VGA/BConnectorpinassignments200-PIN1/4 TableC-33MDCconnectorpinassignments12P-pinJP57 34 JPV1 TableC-34VGA/BConnectorpinassignments200-PIN2/4 TableC-34VGA/BConnectorpinassignments200-PIN3/4 TableC-34VGA/BConnectorpinassignments200-PIN4/4 Acin Vgaddcclk Vgaddcdata NC +5VALW TableD-1Scancodesset1andset21/4 AppendixD KeyboardScan/CharacterCodes TableD-1Scancodesset1andset22/4 Cap Keytop Code set Make Break TableD-1Scancodesset1andset23/4 TableD-1Scancodesset1andset24/4 With left Shift TableD-2ScancodeswithleftShiftkeySet E0 AA E0 B6 E0 2A E0 E0 F0 E0 12 E0 TableD-4ScancodeswithFnkey TableD-3ScancodesinNumlockmode TableD-5Scancodesinoverlaymode Thiskeygeneratesonlymakecodes TableD-7No.126keyscancode AppendixE KeyLayout Thai TI Keyboard United Kingdom UK Keyboard Hebrew HB Keyboard Swiss SW Keyboard Czech CZ Keyboard Portuguese PO Keyboard Italian IT Keyboard German GR Keyboard Canada French CF Keyboard Spanish SP Keyboard Turkish F TF-F Keyboard Belgian be Keyboard Norwegian NW Keyboard Canadian Multinational AC Keyboard Japanese JP Keyboard TableF-1SeriesScrewTorqueListHigh-end AppendixF SeriesScrewTorqueListJSKAA Oddassy Hdddoortolow AppendixG Reliability