HP 5530 Scanner - Troubleshooting Scan Issues with HP Envy 5530

Solve copy and scan problem

HP provides a Scan Diagnostic Utility (Windows only) that can help solve many common “Unable to scan” issues. From the Start menu on your computer, click All Programs, and then click HP. Under HP ENVY 5530 e-All-in-One series, click HP ENVY 5530 e-All-in-One series, click the Help button, and then double-click HP Print and Scan Doctor.

Learn more about how to solve scan issues. Click here to go online for more information. Learn how to solve copy issues. Click here to go online for more information.

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HP 5530 manual Solve copy and scan problem

Contents

HP Envy 5530 e-All-in-One series Page Table of contents 103 HP Envy 5530 e-All-in-One series Help HP Envy 5530 e-All-in-One series Help Get to know the HP Envy 5530 series Printer parts Get to know the HP Envy 5530 series 2Rear view of HP Envy 5530 e-All-in-One series Wireless button Opens the Wireless Summary menu Control panel and status lights 5ePrint button To change the Auto-Off setting Auto-Off Print Print photos Load photo paperPrint photos from a memory card To print a photo on photo paper Print documents Load paperTo print a document To print on both sides Click OK to print Print envelopes Load envelopesTo print an envelope Print Quick Forms To print Quick Forms Print with HP wireless direct Print from a wireless-capable mobile device Print from a wireless-capable computer Select Connect New Printer Printer settings tips Tips for print successTips for printing from a computer Tips for ink and paper Tips for print success Print using the maximum dpi To print in Maximum dpi mode Paper basics Recommended papers for printing ColorLokPhoto printing Business documents Everyday printing Special projects Load media Load small-size paper Load full-size paper Load envelopes Enww Order HP Paper Supplies Use Web Services EPrint from anywhere To ePrint a document from anywhere EPrint from anywhere Use HP Print Apps Use the HP Connected website Tips for using Web Services Tips for printing apps and using HP ePrint Copy and scan Copy documents Make a 1-sided copy Make a 2-sided copy Touch Black or Color Scan to a computer or memory card Prepare the scanScan to a computer or memory card from the printer display Scan from your computer Tips for copy and scan success Copy and scan Work with cartridges Check the estimated ink levels To check the ink levels from the control panelTo check the ink levels from the printer software Order ink supplies Locate the cartridge number on the printerLocate the cartridge number in the printer software Replace the cartridges To replace the cartridges Related topics Tips for working with cartridges on Use single-cartridge mode Exit single-cartridge mode Cartridge warranty information Tips for working with cartridges Work with cartridges Connectivity Wi-Fi Protected Setup WPS requires WPS router Push Button PBC methodPIN method Traditional wireless connection requires router To connect the product with the Wireless Setup WizardConnect a new printer Change network settings Touch Advanced Settings Connect wirelessly to the printer without a router To connect wirelessly to the printer without a router Change from a USB connection to a wireless network Change from a USB connection to a wireless network Tips for setting up and using a networked printer Open the embedded Web server via Wireless Direct Advanced printer management tools for networked printersTo open the embedded Web server About cookies Advanced printer management tools for networked printers Connectivity Solve a problem Clear paper jam To clear a paper jam from the paper path To clear a paper jam from the duplexer To clear a paper jam from the paper tray To clear a paper jam from print zone Prevent paper jams Clear carriage jam Clean ink smear To clean ink smear from the printer display Improve print quality To improve print qualityTo align the cartridges from the printer software To print a diagnostics page from the printer software To align the cartridges from the printer display To print a diagnostics page from the printer display To clean the cartridges from the printer softwareTo clean the cartridges from the printer display Ink cartridge problem To clean cartridge contacts Click here to go online for more information Resolve print issues To verify that the printer is set as the default printerUnable to print To verify that the printer is not paused or offline To restart the print spooler WindowsWindows Vista To check the power connection and reset the printer Windows XPTo clear the print queue Power connection to the printer Solve print problem Solve copy and scan problem Solve networking problem To check network configuration or print wireless test report Cartridge errors Windows software Cartridge supply upgradeCheck cartridge access door Ink cartridge problem Older generation cartridgesPrinter failure Resolve printer failure If you have a problem, follow these steps HP supportRegister printer Support process HP support by phone Additional warranty options Phone support period Placing a call Solve a problem Technical information Hewlett-Packard Company notices Specifications Environmental specificationsPrint specifications Scan specifications Copy specifications Cartridge yield Print resolution Environmental product stewardship program Eco-TipsPaper use Plastics Material safety data sheets Power consumptionRecycling program HP inkjet supplies recycling program Enww To set the Sleep mode time Regulatory notices Regulatory model identification number Appendix a Technical information Enww Products with wireless LAN devices France Declaration of conformity Regulatory wireless statements Exposure to radio frequency radiation Enww Wireless notice to users in Japan Index