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HP 5530 Older generation cartridges, Printer failure, Ink cartridge problem, Resolve printer failure

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Older generation cartridges

You will need to use a newer version of this cartridge. In most cases you can identify a newer version of the cartridge by looking at the exterior of the cartridge package and finding the Warranty Ends date.

If it says ‘v1’ several spaces to the right of the date, then the cartridge is the updated newer version. If it is an older generation cartridge, contact HP support for help or replacement.

Click here to go online for more information.

Printer failure

Resolve printer failure.

▲Turn the printer off, then on. If that does not resolve the problem, contact HP. Please contact HP support for help .

Ink cartridge problem

The ink cartridge is not compatible with your printer. This error can occur if you install an HP Instant Ink cartridge into a printer that has not been enrolled in the HP Instant Ink program. It can also occur if the HP Instant Ink cartridge was previously used in a different printer enrolled in the HP Instant Ink program.

Visit the HP Instant Ink program website for more information.

ENWW	Cartridge errors (Windows software) 83

Contents

Page Page Table of contents Page 1HP ENVY 5530 e-All-in-Oneseries Help Page 2Get to know the HP ENVY 5530 series Printer parts Page Control panel and status lights Figure 2-5 ePrint button Auto-Off 3Print Print photos To print a photo on photo paper File Properties Options Printer Setup Print documents Page Print envelopes Print Quick Forms Print with HP wireless direct Print from a wireless-capablemobile device Print from a wireless-capablecomputer Tips for print success Notes Print using the maximum dpi 4Paper basics Recommended papers for printing Everyday printing ●HP Bright White Inkjet Paper ●HP Printing Paper ●HP Office Paper ●HP Office Recycled Paper Load media Load full-sizepaper Page Page Order HP Paper Supplies 5Use Web Services ePrint from anywhere Page Use HP Print Apps Use the HP Connected website Tips for using Web Services 6Copy and scan Copy documents 2–Sided ●Touch Black or Color Make a 2-sidedcopy Page Scan to a computer or memory card Computer Memory Card Touch here to preview Scan from your computer Scan a Document or Photo Tips for copy and scan success Page 7Work with cartridges Check the estimated ink levels Order ink supplies Replace the cartridges Related topics Page Use single-cartridgemode Cartridge warranty information Tips for working with cartridges Page 8Connectivity Wi-FiProtected Setup (WPS – requires WPS router) Traditional wireless connection (requires router) 2.Select Printer Setup & Software Change network settings 2.Touch Advanced Settings Connect wirelessly to the printer without a router Change from a USB connection to a wireless network Tips for setting up and using a networked printer Advanced printer management tools (for networked printers) To open the embedded Web server About cookies Page Page 9Solve a problem Clear paper jam To clear a paper jam from the duplexer To clear a paper jam from the paper tray To clear a paper jam from print zone Prevent paper jams Clear carriage jam Clean ink smear Improve print quality Page To print a diagnostics page from the printer display Back Print Quality Report To clean the cartridges from the printer software Clean Ink Cartridges Ink cartridge problem Page Unable to print Page Page Page Solve print problem Solve copy and scan problem Solve networking problem Cartridge errors (Windows software) Cartridge supply upgrade Check cartridge access door Older generation cartridges Printer failure Ink cartridge problem HP support Register printer Support process HP support by phone Phone support period Additional warranty options Page ATechnical information Hewlett-PackardCompany notices Specifications System requirements Environmental specifications Print specifications Scan specifications Copy specifications Cartridge yield Print resolution Environmental product stewardship program Eco-Tips Paper use Plastics Material safety data sheets Recycling program HP inkjet supplies recycling program Power consumption Disposal of waste equipment by users Chemical substances Toxic and hazardous substance table (China) Restriction of hazardous substance (Ukraine) Restriction of hazardous substance (India) Sleep mode To set the Sleep mode time 2.Touch Preferences Sleep Mode 4.Touch After 5 minutes or After 10 minutes, or After 15 minutes Regulatory notices Regulatory model identification number FCC statement VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Notice to users in Korea Notice to users in Germany Noise emission statement for Germany European Union Regulatory Notice Products with wireless LAN devices France Declaration of conformity Regulatory wireless statements Exposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada Notice to users in Mexico Notice to users in Taiwan Wireless notice to users in Japan Index