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Lanier MP CW2200/MP, CW2200SP appendix When You Have Problems Operating the Machine

Models: MP CW2200/MP CW2200SP

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When You Have Problems Operating the Machine

			When You Have Problems Operating the Machine


Problem		Causes	Solutions

"Please wait." appears.	This message appears when		• Wait until the message
	you change the print		disappears. Do not turn off the
	cartridge.		main power switch while the
			message is displayed.
			• If the machine is not ready in 10
			minutes, turn off the main power
			switch and make sure the main
			power indicator turns off. Wait at
			least 10 seconds and then turn
			the main power switch on again.
			If the machine is still not ready in
			10 minutes, contact your service
			representative.

"Memory is full. Do you	The scanned originals		• Press [Yes] to store pages that
want to store scanned file?"	exceed the number of		have been scanned. Delete
appears.	sheets/pages that can be		unnecessary files by pressing
	stored on the hard disk.		[Delete File].
			• Press [No] if you are not storing
			pages that have been scanned.
			Delete unnecessary files by
			pressing [Delete File].

"Self checking..." appears.	•	The machine is	The machine may perform periodic
		performing image	maintenance during operations. The
		adjustment operations.	frequency and duration of
	•	The machine is	maintenance depends on the humidity,
	•	The machine is	temperature, and printing factors such
		cleaning its print-head.	temperature, and printing factors such
		cleaning its print-head.	as number of prints, paper size, and
			as number of prints, paper size, and
			paper type. Wait for the machine to
			get ready.

The user code entry screen is	Users are restricted by User		For details about how to log in when
displayed.	Code Authentication.		User Code Authentication is enabled,
			see "When the Authentication Screen is
			Displayed", Getting Started .

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Lanier MP CW2200/MP, CW2200SP appendix When You Have Problems Operating the Machine

Contents

User Guide Troubleshooting AppendixWhat You Can Do with This Machine Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and InkPage 1. What You Can Do with This Machine TABLE OF CONTENTS2. Getting Started Turning On/Off the Power4. Print 3. Copy6. Document Server 5. Scan7. Web Image Monitor 8. Adding Paper and Ink10. Appendix 9. TroubleshootingSymbols Used in the Manuals How to Read the ManualsModel-Specific Information Roll Unit RU6520 Paper Input Location Names of Major FeaturesPage Saving Paper 1. What You Can Do with This MachineBRL059S Converting Documents to Electronic Formats Easily Using the control panel to register destinations in the Address Book Registering DestinationsSee Registering a destination in the address book manually, Scan Registering DestinationsOperating the Machine More Effectively Customizing the Home Screen as You Like Making Copies Using Various Functions Printing Data Using Various Functions CQH004 Utilizing Stored Documents1 The ScanRouter delivery software is no longer available for sale Using the Scanner in a Network EnvironmentPreventing Information Leakage Security Functions CQH005 Monitoring and Setting the Machine Using a ComputerPreventing an Unauthorized Copy Guide to Names and Functions of Components 2. Getting Started1. Original cover Open to clear jammed originals 3. Control panel4. Scanner Stop key 3. Ink collector unit cover 1. Original exit Originals are delivered here4. Original output guide Stacks originals delivered to the rear outputGuide to Functions of the Machines External Options Guide to Functions of the Machines Options1. Paper holder Use to set a paper roll onto the paper input location 2. Getting StartedGuide to the Names and Functions of the Machines Control Panel 6. Main power indicator 19. Media slots Use to insert an SD card or a USB flash memory device 20. Media access lampGuide to the Names and Functions of the Machines Control Panel How to Use the Home Screen Adding Icons to the Home Screen Adding icons to the Home screen using the User Tools Adding icons to the Home screen using Web Image Monitor4. Press Add Icon 5. Press the Program tab How to Use the Home Screen6. Make sure that Copier Program is selected 7. Select the program you want to add10. Press the User Tools/Counter key 8. Specify the position where Blank is displayed 9. Press OK2. Getting Started Registering Functions in a Program You can enter up to 34 characters for a program name Example of Programs You can skip the procedure to unify In Scan Settings, select ReduceSelect PDF/A in Send File Type You can easily digitize documentsTurning On the Main Power Turning On/Off the PowerTurning Off the Main Power 1. Turn off the main power switch. The main power indicator goes out User Code Authentication Using the Control Panel When the Authentication Screen is DisplayedLogging In Using the Control Panel 1. Press Login 2. Enter a Login User Name, and then press OK Logging Out Using the Control Panel3. Enter a Login Password, and then press OK 1. Press the Login/Logout keyPlacing Originals on the Original Table Placing OriginalsStopping originals from feeding in Scanning an Original Using a Carrier SheetCBA051 Placing Rolled OriginalsCPT009 CPL032CPT035 3. Copy Basic ProcedureThe original feeds into the machine automatically, and copying starts 7. Place the original on the original table3. Copy Reducing or Enlarging Originals Preset Reduce / EnlargeThis section describes how to enter the ratio using the number keys ZoomYou can specify the reproduction ratio in increments of 0.1% 3. CopyYou cannot use the paper bypass location with this function Auto Reduce / EnlargeReducing or Enlarging Originals CKN008User Auto Reduce / Enlarge mainly Europe 3. Place the original, and start scanning 1. Press User Auto R/E3. Copy Combined Copying 3. Press OK 4. Select the paper size 1. Press Combine 2. Select the number of originals to combine5. Place the original, and start scanning 3. CopySpecifying the Length of Copy Paper Cut Preset CutSynchro Cut 2. Place the original, and start scanning 1. Select a preset cut size of the Paper Input Location 1 or1. Press Variable Cut Variable Cut4. Select Paper Input Location 1 or 2. Enter the length with the number keys, and then press 3. Press OK5. Place the original, and start scanning 3. CopyCopying onto Regular Size Paper from the Paper Bypass Location Copying from the Paper Bypass LocationCopying onto Custom Size Paper from the Paper Bypass Location Copying from the Paper Bypass Location 10. Press OK twiceStoring Data in the Document Server Installing the Printer Driver for the Selected Port Installing the Printer Driver for a Network ConnectionUsing the Standard TCP/IP port 4. PrintIntermediate certificates cannot be installed on this machine Using the IPP portTo print via IPP-SSL, use the SmartDeviceMonitor for Client port The installation starts Using the LPR port64-bit driver D\X64\DRIVERS\PS\X64\MUI\DISK1 If LPR Port does not appear, see Windows Help and install it Using the SmartDeviceMonitor for Client portProceed to step Changing the port settings for SmartDeviceMonitor for Client Describes the driver installation procedure for Windows print server Using Windows Print Server as a Network PrinterWindows 7, Windows Server 2008 R2 Windows XP, Windows Server 2003/2003 R2 Installing the Printer Driver for USB ConnectionWindows 7, Windows Server 2008 R2 Windows Vista, Windows Server7. Click the Hardware tab 8. Click Properties Displaying the Printer Driver Properties Standard Printing Locked Print Printing a Locked Print File Using the Control PanelSending a Locked Print File 2. Press the Print Jobs tab 3. Press Locked Print Job 6. Enter the password using the number keys, and then press OK4. Select the files you want to print 5. Press PrintHold Print Printing a Hold Print File Using the Control PanelSending a Hold Print File Page Stored Print Printing a Stored Print File Using the Control PanelSending a Stored Print File If you set the password in the printer driver, enter the password 4. Print 5. Scan Basic Procedure When Using Scan to FolderStep 1 Confirming the user name and computer name The user name is displayed under USERNAME Registering an SMB Folder Step 3 Specifying access privileges for the created shared folderYou can select Frequent and one more key for each title Frequent Added to the page that is displayed firstLocating the SMB folder manually Locating the SMB folder using Browse NetworkDeleting an SMB Registered Folder Entering the Path to the Destination Manually Basic Procedure for Sending Scan Files by E-mail Basic Procedure for Sending Scan Files by E- mailExample Scanning the document in color mode, and saving as a PDF file CPL011Registering an E-mail Destination Deleting an E-mail Destination 7. Press Delete All, and then press OK 8. Press OK 9. Press Exit Entering an E-mail Address Manually10. Press the User Tools/Counter key 1. Press Manual Entry 2. Enter the e-mail address 3. Press OKUser Name Basic Procedure for Storing Scan FilesChecking a Stored File Selected from the List Specifying the File Type 1. Press Scan Settings Specifying Scan Settings2. Specify resolution, scan size, and other settings, as required 3. Press OKStoring Data 6. Document ServerThe original feeds into the machine automatically Printing Stored Documents 6. Document Server Displaying Top Page 7. Web Image MonitorDisplays the contents of the item selected in the menu area Help Use Help to view or download Help file contents3. Refresh/Help 4. Basic Information area8. Adding Paper and Ink Precautions for Loading PaperIn Low Power mode or Sleep mode If paper is jammed Loading Paper into the Paper Input Location The paper curls away from the paper roll The corners are foldedThe edge is dented The paper has holes in itCPT049 The paper is tornCPT048 CPT011Load the paper roll when the power of the machine is on Paper roll direction 2. Lift up the paper input location cover until it clicks Page 12. Remove both the right flange and spool from the paper roll 11. Remove the left flange from the spool8. Adding Paper and Ink CPT020Page 1. Paper roll 2. Guides When loading a 76.2 mm 3 inches paper roll, proceed to stepIf you insert the paper correctly, the edge of the paper is pulled in to the inside of the machine and the beeper sounds Select Cut when the edge of the paper is cut manually, such as with scissors, or the paper is expanded due to moisture Specifying a custom size roll of paper using the control panel Printing from the Paper Input Location Using the Printer Function7. Press OK 8. Press the User Tools/Counter key Loading Paper into the Paper Bypass Location Align the right corner of the paper to the paper set position on the paper bypass location Do not print on both sides of the paper Specifying regular sizes using the control panel Printing from the Paper Bypass Location Using the Printer FunctionIf a custom size is already specified, press Change Size Specifying a custom size of cut paper using the control panelSpecifying paper type using the control panel Loading Paper into the Paper Bypass Location 6. Press OK 7. Press the User Tools/Counter keyRecommended Paper Sizes and Types Recommended Paper Sizes and Types Paper type and weight Paper type and weight 1000 mm, 707 × 500 mm, 680 × 841 mm, 680 × 420 mm, 660 × 841 mm B3 JIS440 mm, 620 × 880 mm, 620 × 440 mm, 490 × 594 mm, 490 × 420 mm Paper type and weight Paper type and weight Paper type and weight Paper type and weight E 34 × E 34 × 44 , D 22 ×Paper type and weight 1 sheet Paper type and weight Paper Roll Translucent Paper Cut PaperStraighten curled or warped paper before loading 8. Adding Paper and InkAdding Ink Adding InkDo not touch the IC integrated circuit chip on ink cartridges Sending Scanned Documents When Ink Has Run Out Storing ink Handling inkUsed print cartridges Replacing an Ink Collector Unit CPW009 8. Adding Paper and Ink Indicators 9. TroubleshootingCheck Status screen When an Indicator for the Check Status Key Is LitProblem An auto reset was performed through Panel TonePanel/screen input rejected control panel or screen, or the enteredWhen You Have Problems Operating the Machine Wait for a while. If the machine is not When You Have Problems Operating the Machine Problem The paper cannot be easily Problem Remove the paper as necessary. For For details about specifying Print Checking Whether the Print-heads Scratch the Paper When Print Results Are Not SatisfactoryChecking Whether a Nozzle is Clogged For details about head cleaning, see p.165 Clean Print-heads Print Nozzle Check Pattern Maintenance6. Press Exit 5. Check the print results of the test pattern7. Press the User Tools/Counter key CQA003Clean Print-heads Flush Print-heads Auto Adjust Head Position AdjustmentAn adjustment sensor failure occurred while performing an adjustment Manual Adjust Head Position +1 +2 +3 Adjust Print Position Measure the margins between the center of the printed lines and the paper edges An error will occur and test sheets will not print if Adjust Paper FeedThe machine is performing maintenance operations Perform no other operations while the test sheet is printingThe machine has run out of paper CQA009 CQA008To check the results of paper feed adjustment, print the test sheet again Messages Displayed When Using the Copy/Document Server Function When Messages Are Displayed on the Control PanelMessage The destination list is being Status messages Messages Displayed When Using the Printer FunctionHardware Problem HDD The machine is changing settings. You cannot use the control panelwireless card. Turn the main then confirm the wireless LAN board isMessage Message Messages during Direct print from a removable memory device Other messages Enter the correct classification code because the Address Book isThe classification code is not Select Optional for classification codeMessage Message setting, see the printer driver Help For details about User Authenticationand then set the maximum buffer The user name for LDAP orMessage If a message not described here appears, act according to the message Messages Displayed When Using the Scanner Functionsettings. For details about how to machine connecting to yourThe Take no action setting the folder name for the destination areCheck the Scan Profile configuration server has failed. Check the Message Message changing scan area and scanning details about how to delete storedBecause there is not enough Document Server, only someMessage Message Message Message Message Message Message Messages Displayed When Using the Scanner Function When Messages Are Displayed on Your Computer Screendetails about Login User Name, Login Password, and Driver Encryption KeyMessage Message Disable the client computers own Authentication, see Security GuideIf a misfeed occurs, you might not firewall. For details about firewallMessage name is specified in the Network Check whether the machines hostmachines IP address could Connection tab in the propertiesTrademarks 10. AppendixMicrosoft Windows Server 2008 Standard INDEX Message. 153, 177, 179, 180, 181, 185, 191 Problem with the quality of the printingPaper bypass location 22, 59, 60User code authentication Turning on the powerWeb Image Monitor Stored PrintEN GB EN US D124-7502 MEMOPage D124-7502 EN GB EN US