9. Troubleshooting

Message

Causes

Solutions

 

 

 

"Cannot display preview of

The size of the image you

Images larger than 914.4 × 1219.2

this page."

want to preview is larger

mm (36 × 48 inches) cannot be

 

than 914.4 × 1219.2 mm

previewed. Specify 914.4 × 1219.2

 

(36 × 48 inches).

mm (36 × 48 inches) or a smaller

 

 

image, or scan again at 914.4 ×

 

 

1219.2 mm (36 × 48 inches) or

 

 

smaller.

 

 

 

"Cannot find the specified

The destination computer

Check whether the computer name and

path. Please check the

name or folder name is

the folder name for the destination are

settings."

invalid.

correct.

 

 

 

"Cannot find the specified

An anti-virus program or a

Anti-virus programs and firewalls can

path. Please check the

firewall is preventing the

prevent client computers from

settings."

machine connecting to your

establishing connection with this

 

computer.

machine.

 

 

• If you are using anti-virus

 

 

software, add the program to the

 

 

exclusion list in the application

 

 

settings. For details about how to

 

 

add programs to the exclusion list,

 

 

see the anti-virus software Help.

 

 

• To prevent a firewall blocking the

 

 

connection, register the machine's

 

 

IP address in the firewall's IP

 

 

address exclusion settings. For

 

 

details about the procedure for

 

 

excluding an IP address, see your

 

 

firewall's Help.

 

 

 

"Cannot start scanning

Scan Profile is not set on the

Set Scan Profile. For details about how

because communication

client computer.

to do this, see "Changing a Scan

was failed."

 

Profile", Scan .

 

 

 

"Cannot start scanning

The [Take no action] setting

Open scanner properties, click the

because communication

has been selected on the

[Events] tab, and then select [Start this

was failed."

client computer, forcing the

program] as the computer's response

 

client computer to remain

on receipt of scan data. For details, see

 

inactive when it receives

your operating system's Help.

 

scan data.

 

 

 

 

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Image 194
Lanier CW2200SP, MP CW2200/MP Path. Please check Name or folder name is, Establishing connection with this, Firewalls Help