9. Troubleshooting

Message

Causes

Solutions

 

 

 

"Exceeded max. data

The data being scanned is

Reduce the resolution or [Specify Size]

capacity."

too large for the scale ratio

value, and then try to scan the original

"Check the resolution and

specified in [Specify Size].

again.

 

 

the ratio and then press the

 

 

Start key again."

 

 

 

 

 

"The size of the scanned

The data being scanned is

Specify a higher resolution or a large

data is too small."

too small for the scale ratio

size in [Specify Size], and then try to

"Check the resolution and

specified in [Specify Size].

scan the original again.

 

 

the ratio and then press the

 

 

Start key again."

 

 

 

 

 

"Not all of the image will be

If the scaling factor specified

• Reduce the scaling factor in

scanned."

in [Specify Reproduction

[Specify Reproduction Ratio], and

 

Ratio] is too large, part of

then try to scan the original again.

 

the image may be lost.

• If displaying the entire image is

 

 

 

 

not necessary, press the [Start]

 

 

key to start scanning with the

 

 

current scaling factor.

 

 

 

"Not all of the image will be

Using [Specify Reproduction

• Specify a large size in [Specify

scanned."

Ratio] to scale down a large

Size], and then try to scan the

 

document may cause part of

original again.

 

the image to be lost.

• If displaying the entire image is

 

 

 

 

not necessary, press the [Start]

 

 

key to start scanning with the

 

 

current scaling factor.

 

 

 

"Check original's

Documents may sometimes

Change the orientation of the original,

orientation."

not be scanned depending

and then try to scan the original again.

 

on a combination of items

 

 

such as the specified scaling

 

 

factor and document size.

 

 

 

 

"The Digital Signature's

The device certificate (PDF

A new device certificate (PDF with

device certificate has

with digital signature) has

digital signature) must be installed. For

expired. The file cannot be

expired.

details about how to install a device

sent."

 

certificate (PDF with digital signature),

 

 

see Security Guide .

 

 

 

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Image 204
Lanier CW2200SP, MP CW2200/MP Capacity Too large for the scale ratio, Check the resolution Specified in Specify Size Again