9. Troubleshooting

Message

Causes

 

Solutions

 

 

 

"Scanner is not available.

Network communication is

• Check whether the machine's host

Check the scanner

not available because the

 

name is specified in the Network

connection status."

machine's IP address could

 

Connection Tool. For the WIA

 

not be obtained from the

 

driver, check the [Network

 

host name. If only "IPv6" is

 

Connection] tab in the properties.

 

set to [Active], the IPv6

Use Web Image Monitor to set

 

address might not be

 

 

"LLMNR" of "IPv6" to [Active].

 

obtained.

 

 

In Windows XP, IPv6 addresses

 

 

 

 

 

cannot be obtained from the host

 

 

 

name. Specify the machine's IPv6

 

 

 

address in the Network

 

 

 

Connection Tool.

 

 

 

"Scanner is not ready.

The original cover is open.

Check whether the original cover is

Check the scanner and the

 

closed.

options."

 

 

 

 

 

 

"The name is already in use.

You tried to register a name

Use another name.

Check the registered

that is already in use.

 

 

names."

 

 

 

 

 

 

 

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Lanier CW2200SP Check the scanner Not available because, Connection Tool. For the WIA, Address in the Network, Closed