9. Troubleshooting

Message

Causes

Solutions

 

 

 

"The entered file name

The file name contains a

Check the file name set at the time of

contains invalid character(s).

character that cannot be

scanning. For details about characters

Enter the file name again

used.

that can be used in file names, see

using any of the following 1

 

"Specifying the File Name", Scan .

byte characters. " 0 to 9 ", "

 

 

A to Z ", " a to z ", " . - _""

 

 

 

 

 

"The entered file name

The file name contains a

Check the file name specified at the

contains invalid character(s).

character that cannot be

time of scanning. The file name

Enter the file name again

used.

specified in the Sending Scan Files to

using any of the following 1

 

Folders function cannot contain the

byte characters. " 0 to 9 ", "

 

following characters:

A to Z ", " a to z ", " . - _""

 

\ / : * ? " < >

 

 

 

 

The file name cannot start or end with a

 

 

period ".".

 

 

 

"The selected file(s)

You have tried to delete files

To check your access permission for

contained file(s) without

without the authority to do

stored documents, or to delete a

access privileges. Only

so.

document you do not have permission

file(s) with access privileges

 

to delete, see Security Guide .

will be deleted."

 

 

 

 

 

"Transmission has failed.

Transmission has failed.

Allocate sufficient space.

Insufficient memory in the

There was not enough free

 

destination hard disk. To

space on the hard disk of the

 

check the current status,

SMTP server, FTP server, or

 

press [Scanned Files

client computer at the

 

Status]."

destination.

 

 

 

 

"Transmission has failed. To

While a file was being sent,

If the same message appears again

check the current status,

a network error occurred

after scanning again, the cause could

press [Scanned Files

and the file could not be sent

be a mixed network. For details about

Status]."

correctly.

network error, contact your

 

 

administrator.

 

 

 

"Updating the destination list

A network error has

Check whether the server is connected.

has failed. Try again?"

occurred.

 

 

 

 

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Lanier CW2200SP appendix Specifying the File Name, Scan, Folders function cannot contain, Following characters, Period