OPERATOR MANUAL
CL408-412e PRINTER
SUPPLEMENTAL
SATO America, Inc
10350A Nations Ford Road Charlotte, NC Main Phone 704
Technical Support Hotline 704 Technical Support Fax 704
E-Mail satosales@satoamerica.com techsupport@satoamerica.com
TECHNICAL DATA
INSTALLATION
INTRODUCTION
TABLE OF CONTENTS
PRINTER CONFIGURATION
TROUBLESHOOTING
MAINTENANCE
APPENDIX
About This Manual General Description Control Features
INTRODUCTION
WARNING PROVIDES INFORMATION THAT, IF UNHEEDED, MAY RESULT IN
ABOUT THIS MANUAL
PERSONAL INJURY
GENERAL DESCRIPTION
Print Assembly
Ribbon Rewind Spindle
Ribbon Supply Sprindle
CONTROL FEATURES
OPERATOR PANEL FEATURES
DEFINITION
DIPSWITCHES
Function Keys Dipswitch Complex Options Connector
Status Indicator LED Potentiometers Cover-Open Sensor Label Taken LED
Figure 1-2, Operator Panel
Unit 1 Introduction
TECHNICAL DATA
Physical Characteristics Power Enviromental Processing
Interface Modules Print Sensing Media Ribbon Command
Regulatory Approvals Character Font Capabilities Barcode Capabilities
PHYSICAL CHARACTERISTICS
POWER
ENVIRONMENTAL
PROCESSING
COMMAND
SENSING
MEDIA
RIBBON
CHARACTER FONT CAPABILITIES
MATRIX FONTS
AUTO SMOOTHING FONTS
VECTOR FONT
BARCODE CAPABILTIES
INSTALLATION
Unpacking & Parts Identification Printer Installation
Operational Mode Selection Interface Selection
Accessories Installation
UNPACKING & PARTS IDENTIFICATION
SITE LOCATION
PRINTER INSTALLATION
CABLE CONNECTION
MEDIA & RIBBON LOADING
MEDIA SELECTION
Figure 3-3a, Rolled Media Loading
Figure 3-3b, Fan-fold Media Loading
Unit 3 Installation
Figure 3-3c, Ribbon Loading
TEAR-OFF MODE
OPERATIONAL MODE SELECTION
CONTINUOUS MODE
LABEL PRINT DIRECTION
CONTINUOUS MODE
TEAR-OFF MODE
CUTTER MODE
INTERFACE SELECTION
INTERFACE SPECIFICATIONS
RS232C HIGH-SPEED SERIAL INTERFACE
SIGNAL DEFINITION
DIRECTION
DIPSWITCH SETTINGS
READY/BUSY INTERFACE SIGNALS
READY/BUSY CABLE REQUIREMENTS
DB25
HOST
PRINTER
SPECIFICATIONS
SIGNAL
IEEE1284 PARALLEL INTERFACE
PIN ASSIGNMENTS
DIPSWITCH SETTINGS
SETTING
UNIVERSAL SERIAL BUS USB
LOCAL AREA NETWORK LAN ETHERNET
SOFTWARE SPECIFICATIONS
ACCESSORY EXT CONNECTOR PIN ASSIGNMENTS
DB-9
14 PIN
802.11G WIRELESS
SWITCH
LED INDICATOR STATUS
INDICATOR
EXT ACCESSORY PORT
READY/BUSY INTERFACE SIGNALS
SOFTWARE SPECIFICATIONS
SIGNAL DEFINITION
READY/BUSY INTERFACE SIGNALS
SIGNAL DEFINITION
DB-9
14 PIN
Figure 3-8b, Timing Chart - Repeat Print
Figure 3-8c, Timing Chart - Error Signals
Unit 3 Installation
3-17
INTERFACE SIGNALS
ALL INTERFACES
CABLE REQUIREMENTS
SIGNAL DEFINITION
RECEIVE BUFFER CONTROL
INTERFACE INSTALLATION
ACCESSORIES INSTALLATION
Figure 3-9, Interface Installation
Printer Configuration Dipswitch Setting Configuration Modes
PRINTER CONFIGURATION
Menu Definition Tables
PRINTER CONFIGURATION
Unit 4 Printer Configuration
DSW1 DEFAULT SETTINGS
DIPSWITCH SETTINGS
DSW1 CONFIGURATION
CONFIGURATION
FUNCTION
DSW1
DESCRIPTION
DSW3 DEFAULT SETTINGS
DSW3 CONFIGURATION
FUNCTION
DESCRIPTION
CONFIGURATION MODES
NORMAL MODE
ADVANCED MODE
Figure 4-2, Advanced Mode
USER DOWNLOAD MODE
Figure 4-3, User Download Mode
SERVICE MODE
Figure 4-4, Service Mode
Figure 4-5, Card Mode
CARD MODE
4-10
Figure 4-6, Protocol Initialization Mode
PROTOCOL INITIALIZATION MODE
4-11
Figure 4-7, Counters Mode
COUNTERS MODE
4-12
Figure 4-8, Test Print Mode
TEST PRINT MODE
4-13
Figure 4-9, Boot Download Mode
BOOT DOWNLOAD MODE
4-14
Figure 4-10, Flash Memory Download Mode
FLASH MEMORY DOWNLOAD MODE
4-15
Figure 4-11, Default Setting Mode
DEFAULT SETTING MODE
4-16
Figure 4-12, Hex Dump Mode
HEX DUMP MODE
4-17
Figure 4-13, Maintenance Mode
MAINTENANCE MODE
4-18
NORMAL MODE TABLE
ADVANCED MODE TABLE
MENU DEFINITION TABLES
MENU
ADVANCED MODE TABLE
USER DOWNLOAD MODE TABLE
MENU
DESCRIPTION
DESCRIPTION
SERVICE MODE TABLE
MENU
SERVICE MODE TABLE
CARD MODE TABLE
DESCRIPTION
DESCRIPTION
CARD MODE TABLE
MENU
DESCRIPTION
expanded memory
PROTOCOL INITIALIZATION MODE TABLE
COUNTERS MODE TABLE
DESCRIPTION
DESCRIPTION
COUNTERS MODE TABLE
TEST PRINT MODE TABLE
BOOT DOWNLOAD MODE TABLE
MENU
BOOT DOWNLOAD MODE TABLE
FLASH DOWNLOAD MODE TABLE
DEFAULT SETTING MODE TABLE
DESCRIPTION
HEX DUMP MODE TABLE
MAINTENANCE MODE TABLE
DESCRIPTION
DESCRIPTION
MAINTENANCE MODE TABLE
Unit 4 Printer Configuration
MENU
DESCRIPTION
Error Signal Troubleshooting Troubleshooting Table
TROUBLESHOOTING
Interface Troubleshooting Test Print Modes
ERROR SIGNAL TROUBLESHOOTING
ERROR DISPLAYS
Sensor Error
Machine
TROUBLESHOOTING TABLE
TROUBLESHOOTING TABLE
IMAGE VOIDS
RIBBON WRINKLING
NO PRINTED IMAGE
PRINTER CREATES A BLANK LABEL
INCORRECT LABEL POSITIONING
SMEARED PRINT IMAGES
INTERFACE TROUBLESHOOTING
TROUBLESHOOTING STEP
PARALLEL INTERFACE
RS232 SERIAL INTERFACE
802.11G WIRELESS INTERFACE
LAN ETHERNET INTERFACE
CENTRONICS INTERFACE
TROUBLESHOOTING STEP
HEX DUMP MODE
TEST PRINT TROUBLESHOOTING
DSW2-4 ON POWER
Figure 5-2, Test Print Mode
TEST LABEL PRINTING
Unit 5 Troubleshooting
Unit 5 Troubleshooting
Label Contents Will Vary Depending on Test Label Type
SAMPLE TEST LABEL
D S W
MAINTENANCE
Cleaning Procedures Replacement Procedures Adjustment Procedures
CLEANING PROCEDURES
WARNING DISCONNECT POWER SUPPLY TO THE PRINTER AND ALLOW TO
COOL TO ROOM TEMPERATURE PRIOR TO CLEANING. EXCERSIZE CARE
WHEN CLEANING TO PREVENT PERSONAL INJURY
REPLACEMENT PROCEDURES
PRINT HEAD REPLACEMENT
Figure 6-1b, Print Head Replacement
Unit 6 Maintenance
INTERFACE BOARD REPLACEMENT
Figure 6-2, Interface Board Replacement
FUSE REPLACEMENT
Figure 6-3, Fuse Replacement
ADJUSTMENT PROCEDURES
PRINT HEAD BALANCE ADJUSTMENT
PRINT HEAD ALIGNMENT
Figure 6-5a, Print Head Alignment
RIBBON GUIDE ALIGNMENT
Figure 6-6, Ribbon Guide Alignment
Figure 6-7, Label Sensor Positioning
LABEL SENSOR POSITIONING
6-10
Figure 6-8, Ribbon Spindle Tensioning
RIBBON SPINDLE TENSIONING
6-11
DESCRIPTION/PROCEDURE
OPERATIONAL ADJUSTMENTS
POTENTIOMETER
CONTINUOUS MODE
TEAR-OFF MODE
CUTTER MODE
DISPENSE MODE
Print Setup Dimensions Label Reference Position Diagram Glossary
APPENDIX
PRINT SETUP DIMENSIONS
LABEL
PRINT
DIRECTION
LABEL REFERENCE POSITION
CONTINUOUS MODE
TEAR-OFF MODE
CUTTER MODE
GLOSSARY
GLOSSARY
GLOSSARY
GLOSSARY
Diode
GLOSSARY
Factory Programming
GLOSSARY
predetermined activity
GLOSSARY
GLOSSARY
GLOSSARY
GLOSSARY
GLOSSARY
Troubleshoot