SUPPLEMENTAL
CL408-412e PRINTER
OPERATOR MANUAL
E-Mail satosales@satoamerica.com techsupport@satoamerica.com
SATO America, Inc
10350A Nations Ford Road Charlotte, NC Main Phone 704
Technical Support Hotline 704 Technical Support Fax 704
TABLE OF CONTENTS
TECHNICAL DATA
INSTALLATION
INTRODUCTION
TROUBLESHOOTING
PRINTER CONFIGURATION
APPENDIX
MAINTENANCE
INTRODUCTION
About This Manual General Description Control Features
PERSONAL INJURY
ABOUT THIS MANUAL
WARNING PROVIDES INFORMATION THAT, IF UNHEEDED, MAY RESULT IN
Ribbon Supply Sprindle
GENERAL DESCRIPTION
Print Assembly
Ribbon Rewind Spindle
DIPSWITCHES
CONTROL FEATURES
OPERATOR PANEL FEATURES
DEFINITION
Unit 1 Introduction
Function Keys Dipswitch Complex Options Connector
Status Indicator LED Potentiometers Cover-Open Sensor Label Taken LED
Figure 1-2, Operator Panel
Regulatory Approvals Character Font Capabilities Barcode Capabilities
TECHNICAL DATA
Physical Characteristics Power Enviromental Processing
Interface Modules Print Sensing Media Ribbon Command
PROCESSING
PHYSICAL CHARACTERISTICS
POWER
ENVIRONMENTAL
RIBBON
COMMAND
SENSING
MEDIA
VECTOR FONT
CHARACTER FONT CAPABILITIES
MATRIX FONTS
AUTO SMOOTHING FONTS
BARCODE CAPABILTIES
Accessories Installation
INSTALLATION
Unpacking & Parts Identification Printer Installation
Operational Mode Selection Interface Selection
UNPACKING & PARTS IDENTIFICATION
CABLE CONNECTION
PRINTER INSTALLATION
SITE LOCATION
Figure 3-3a, Rolled Media Loading
MEDIA SELECTION
MEDIA & RIBBON LOADING
Figure 3-3c, Ribbon Loading
Unit 3 Installation
Figure 3-3b, Fan-fold Media Loading
CONTINUOUS MODE
OPERATIONAL MODE SELECTION
TEAR-OFF MODE
CUTTER MODE
LABEL PRINT DIRECTION
CONTINUOUS MODE
TEAR-OFF MODE
RS232C HIGH-SPEED SERIAL INTERFACE
INTERFACE SPECIFICATIONS
INTERFACE SELECTION
READY/BUSY INTERFACE SIGNALS
SIGNAL DEFINITION
DIRECTION
DIPSWITCH SETTINGS
PRINTER
READY/BUSY CABLE REQUIREMENTS
DB25
HOST
PIN ASSIGNMENTS
SPECIFICATIONS
SIGNAL
IEEE1284 PARALLEL INTERFACE
LOCAL AREA NETWORK LAN ETHERNET
DIPSWITCH SETTINGS
SETTING
UNIVERSAL SERIAL BUS USB
14 PIN
SOFTWARE SPECIFICATIONS
ACCESSORY EXT CONNECTOR PIN ASSIGNMENTS
DB-9
INDICATOR
802.11G WIRELESS
SWITCH
LED INDICATOR STATUS
SIGNAL DEFINITION
EXT ACCESSORY PORT
READY/BUSY INTERFACE SIGNALS
SOFTWARE SPECIFICATIONS
14 PIN
READY/BUSY INTERFACE SIGNALS
SIGNAL DEFINITION
DB-9
3-17
Figure 3-8b, Timing Chart - Repeat Print
Figure 3-8c, Timing Chart - Error Signals
Unit 3 Installation
SIGNAL DEFINITION
INTERFACE SIGNALS
ALL INTERFACES
CABLE REQUIREMENTS
RECEIVE BUFFER CONTROL
Figure 3-9, Interface Installation
ACCESSORIES INSTALLATION
INTERFACE INSTALLATION
Menu Definition Tables
PRINTER CONFIGURATION
Printer Configuration Dipswitch Setting Configuration Modes
Unit 4 Printer Configuration
PRINTER CONFIGURATION
DSW1 CONFIGURATION
DIPSWITCH SETTINGS
DSW1 DEFAULT SETTINGS
DESCRIPTION
CONFIGURATION
FUNCTION
DSW1
DESCRIPTION
DSW3 DEFAULT SETTINGS
DSW3 CONFIGURATION
FUNCTION
NORMAL MODE
CONFIGURATION MODES
Figure 4-2, Advanced Mode
ADVANCED MODE
Figure 4-3, User Download Mode
USER DOWNLOAD MODE
Figure 4-4, Service Mode
SERVICE MODE
4-10
CARD MODE
Figure 4-5, Card Mode
4-11
PROTOCOL INITIALIZATION MODE
Figure 4-6, Protocol Initialization Mode
4-12
COUNTERS MODE
Figure 4-7, Counters Mode
4-13
TEST PRINT MODE
Figure 4-8, Test Print Mode
4-14
BOOT DOWNLOAD MODE
Figure 4-9, Boot Download Mode
4-15
FLASH MEMORY DOWNLOAD MODE
Figure 4-10, Flash Memory Download Mode
4-16
DEFAULT SETTING MODE
Figure 4-11, Default Setting Mode
4-17
HEX DUMP MODE
Figure 4-12, Hex Dump Mode
4-18
MAINTENANCE MODE
Figure 4-13, Maintenance Mode
MENU
NORMAL MODE TABLE
ADVANCED MODE TABLE
MENU DEFINITION TABLES
DESCRIPTION
ADVANCED MODE TABLE
USER DOWNLOAD MODE TABLE
MENU
MENU
SERVICE MODE TABLE
DESCRIPTION
DESCRIPTION
SERVICE MODE TABLE
CARD MODE TABLE
DESCRIPTION
expanded memory
CARD MODE TABLE
MENU
DESCRIPTION
DESCRIPTION
PROTOCOL INITIALIZATION MODE TABLE
COUNTERS MODE TABLE
DESCRIPTION
MENU
COUNTERS MODE TABLE
TEST PRINT MODE TABLE
BOOT DOWNLOAD MODE TABLE
DESCRIPTION
BOOT DOWNLOAD MODE TABLE
FLASH DOWNLOAD MODE TABLE
DEFAULT SETTING MODE TABLE
DESCRIPTION
HEX DUMP MODE TABLE
MAINTENANCE MODE TABLE
DESCRIPTION
DESCRIPTION
MAINTENANCE MODE TABLE
Unit 4 Printer Configuration
MENU
Interface Troubleshooting Test Print Modes
TROUBLESHOOTING
Error Signal Troubleshooting Troubleshooting Table
Machine
ERROR SIGNAL TROUBLESHOOTING
ERROR DISPLAYS
Sensor Error
RIBBON WRINKLING
TROUBLESHOOTING TABLE
TROUBLESHOOTING TABLE
IMAGE VOIDS
SMEARED PRINT IMAGES
NO PRINTED IMAGE
PRINTER CREATES A BLANK LABEL
INCORRECT LABEL POSITIONING
RS232 SERIAL INTERFACE
INTERFACE TROUBLESHOOTING
TROUBLESHOOTING STEP
PARALLEL INTERFACE
TROUBLESHOOTING STEP
802.11G WIRELESS INTERFACE
LAN ETHERNET INTERFACE
CENTRONICS INTERFACE
DSW2-4 ON POWER
TEST PRINT TROUBLESHOOTING
HEX DUMP MODE
Unit 5 Troubleshooting
TEST LABEL PRINTING
Figure 5-2, Test Print Mode
D S W
Unit 5 Troubleshooting
Label Contents Will Vary Depending on Test Label Type
SAMPLE TEST LABEL
Cleaning Procedures Replacement Procedures Adjustment Procedures
MAINTENANCE
WHEN CLEANING TO PREVENT PERSONAL INJURY
CLEANING PROCEDURES
WARNING DISCONNECT POWER SUPPLY TO THE PRINTER AND ALLOW TO
COOL TO ROOM TEMPERATURE PRIOR TO CLEANING. EXCERSIZE CARE
PRINT HEAD REPLACEMENT
REPLACEMENT PROCEDURES
Unit 6 Maintenance
Figure 6-1b, Print Head Replacement
Figure 6-2, Interface Board Replacement
INTERFACE BOARD REPLACEMENT
Figure 6-3, Fuse Replacement
FUSE REPLACEMENT
PRINT HEAD BALANCE ADJUSTMENT
ADJUSTMENT PROCEDURES
Figure 6-5a, Print Head Alignment
PRINT HEAD ALIGNMENT
Figure 6-6, Ribbon Guide Alignment
RIBBON GUIDE ALIGNMENT
6-10
LABEL SENSOR POSITIONING
Figure 6-7, Label Sensor Positioning
6-11
RIBBON SPINDLE TENSIONING
Figure 6-8, Ribbon Spindle Tensioning
POTENTIOMETER
OPERATIONAL ADJUSTMENTS
DESCRIPTION/PROCEDURE
DISPENSE MODE
CONTINUOUS MODE
TEAR-OFF MODE
CUTTER MODE
APPENDIX
Print Setup Dimensions Label Reference Position Diagram Glossary
DIRECTION
PRINT SETUP DIMENSIONS
LABEL
PRINT
CUTTER MODE
LABEL REFERENCE POSITION
CONTINUOUS MODE
TEAR-OFF MODE
GLOSSARY
GLOSSARY
GLOSSARY
Diode
GLOSSARY
Factory Programming
GLOSSARY
predetermined activity
GLOSSARY
GLOSSARY
GLOSSARY
GLOSSARY
GLOSSARY
Troubleshoot
GLOSSARY