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SATO CL408-412e Maintenance, Cleaning Procedures Replacement Procedures Adjustment Procedures

Models: CL408-412e

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MAINTENANCE

MAINTENANCE

•Cleaning Procedures

•Replacement Procedures

•Adjustment Procedures

CL408-412e Supplemental Manual

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PN: 9001159A

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SATO CL408-412e manual Maintenance, Cleaning Procedures Replacement Procedures Adjustment Procedures

Contents

OPERATOR MANUAL CL408-412e PRINTERSUPPLEMENTAL 10350A Nations Ford Road Charlotte, NC Main Phone 704 SATO America, IncTechnical Support Hotline 704 Technical Support Fax 704 E-Mail satosales@satoamerica.com techsupport@satoamerica.comINSTALLATION TECHNICAL DATAINTRODUCTION TABLE OF CONTENTSTROUBLESHOOTING PRINTER CONFIGURATIONAPPENDIX MAINTENANCEINTRODUCTION About This Manual General Description Control FeaturesWARNING PROVIDES INFORMATION THAT, IF UNHEEDED, MAY RESULT IN ABOUT THIS MANUALPERSONAL INJURY Print Assembly GENERAL DESCRIPTIONRibbon Rewind Spindle Ribbon Supply SprindleOPERATOR PANEL FEATURES CONTROL FEATURESDEFINITION DIPSWITCHESStatus Indicator LED Potentiometers Cover-Open Sensor Label Taken LED Function Keys Dipswitch Complex Options ConnectorFigure 1-2, Operator Panel Unit 1 IntroductionPhysical Characteristics Power Enviromental Processing TECHNICAL DATAInterface Modules Print Sensing Media Ribbon Command Regulatory Approvals Character Font Capabilities Barcode CapabilitiesPOWER PHYSICAL CHARACTERISTICSENVIRONMENTAL PROCESSINGSENSING COMMANDMEDIA RIBBONMATRIX FONTS CHARACTER FONT CAPABILITIESAUTO SMOOTHING FONTS VECTOR FONTBARCODE CAPABILTIES Unpacking & Parts Identification Printer Installation INSTALLATIONOperational Mode Selection Interface Selection Accessories InstallationUNPACKING & PARTS IDENTIFICATION SITE LOCATION PRINTER INSTALLATIONCABLE CONNECTION MEDIA & RIBBON LOADING MEDIA SELECTIONFigure 3-3a, Rolled Media Loading Figure 3-3b, Fan-fold Media Loading Unit 3 InstallationFigure 3-3c, Ribbon Loading TEAR-OFF MODE OPERATIONAL MODE SELECTIONCONTINUOUS MODE CONTINUOUS MODE LABEL PRINT DIRECTIONTEAR-OFF MODE CUTTER MODEINTERFACE SELECTION INTERFACE SPECIFICATIONSRS232C HIGH-SPEED SERIAL INTERFACE DIRECTION SIGNAL DEFINITIONDIPSWITCH SETTINGS READY/BUSY INTERFACE SIGNALSDB25 READY/BUSY CABLE REQUIREMENTSHOST PRINTERSIGNAL SPECIFICATIONSIEEE1284 PARALLEL INTERFACE PIN ASSIGNMENTSSETTING DIPSWITCH SETTINGSUNIVERSAL SERIAL BUS USB LOCAL AREA NETWORK LAN ETHERNETACCESSORY EXT CONNECTOR PIN ASSIGNMENTS SOFTWARE SPECIFICATIONSDB-9 14 PINSWITCH 802.11G WIRELESSLED INDICATOR STATUS INDICATORREADY/BUSY INTERFACE SIGNALS EXT ACCESSORY PORTSOFTWARE SPECIFICATIONS SIGNAL DEFINITIONSIGNAL DEFINITION READY/BUSY INTERFACE SIGNALSDB-9 14 PINFigure 3-8c, Timing Chart - Error Signals Figure 3-8b, Timing Chart - Repeat PrintUnit 3 Installation 3-17ALL INTERFACES INTERFACE SIGNALSCABLE REQUIREMENTS SIGNAL DEFINITIONRECEIVE BUFFER CONTROL INTERFACE INSTALLATION ACCESSORIES INSTALLATIONFigure 3-9, Interface Installation Printer Configuration Dipswitch Setting Configuration Modes PRINTER CONFIGURATIONMenu Definition Tables Unit 4 Printer Configuration PRINTER CONFIGURATIONDSW1 DEFAULT SETTINGS DIPSWITCH SETTINGSDSW1 CONFIGURATION FUNCTION CONFIGURATIONDSW1 DESCRIPTIONDSW3 CONFIGURATION DSW3 DEFAULT SETTINGSFUNCTION DESCRIPTIONNORMAL MODE CONFIGURATION MODESFigure 4-2, Advanced Mode ADVANCED MODEFigure 4-3, User Download Mode USER DOWNLOAD MODEFigure 4-4, Service Mode SERVICE MODEFigure 4-5, Card Mode CARD MODE4-10 Figure 4-6, Protocol Initialization Mode PROTOCOL INITIALIZATION MODE4-11 Figure 4-7, Counters Mode COUNTERS MODE4-12 Figure 4-8, Test Print Mode TEST PRINT MODE4-13 Figure 4-9, Boot Download Mode BOOT DOWNLOAD MODE4-14 Figure 4-10, Flash Memory Download Mode FLASH MEMORY DOWNLOAD MODE4-15 Figure 4-11, Default Setting Mode DEFAULT SETTING MODE4-16 Figure 4-12, Hex Dump Mode HEX DUMP MODE4-17 Figure 4-13, Maintenance Mode MAINTENANCE MODE4-18 ADVANCED MODE TABLE NORMAL MODE TABLEMENU DEFINITION TABLES MENUUSER DOWNLOAD MODE TABLE ADVANCED MODE TABLEMENU DESCRIPTIONDESCRIPTION SERVICE MODE TABLEMENU CARD MODE TABLE SERVICE MODE TABLEDESCRIPTION DESCRIPTIONMENU CARD MODE TABLEDESCRIPTION expanded memoryCOUNTERS MODE TABLE PROTOCOL INITIALIZATION MODE TABLEDESCRIPTION DESCRIPTIONTEST PRINT MODE TABLE COUNTERS MODE TABLEBOOT DOWNLOAD MODE TABLE MENUFLASH DOWNLOAD MODE TABLE BOOT DOWNLOAD MODE TABLEDEFAULT SETTING MODE TABLE DESCRIPTIONMAINTENANCE MODE TABLE HEX DUMP MODE TABLEDESCRIPTION DESCRIPTIONUnit 4 Printer Configuration MAINTENANCE MODE TABLEMENU DESCRIPTIONError Signal Troubleshooting Troubleshooting Table TROUBLESHOOTINGInterface Troubleshooting Test Print Modes ERROR DISPLAYS ERROR SIGNAL TROUBLESHOOTINGSensor Error MachineTROUBLESHOOTING TABLE TROUBLESHOOTING TABLEIMAGE VOIDS RIBBON WRINKLINGPRINTER CREATES A BLANK LABEL NO PRINTED IMAGEINCORRECT LABEL POSITIONING SMEARED PRINT IMAGESTROUBLESHOOTING STEP INTERFACE TROUBLESHOOTINGPARALLEL INTERFACE RS232 SERIAL INTERFACELAN ETHERNET INTERFACE 802.11G WIRELESS INTERFACECENTRONICS INTERFACE TROUBLESHOOTING STEPHEX DUMP MODE TEST PRINT TROUBLESHOOTINGDSW2-4 ON POWER Figure 5-2, Test Print Mode TEST LABEL PRINTINGUnit 5 Troubleshooting Label Contents Will Vary Depending on Test Label Type Unit 5 TroubleshootingSAMPLE TEST LABEL D S WCleaning Procedures Replacement Procedures Adjustment Procedures MAINTENANCEWARNING DISCONNECT POWER SUPPLY TO THE PRINTER AND ALLOW TO CLEANING PROCEDURESCOOL TO ROOM TEMPERATURE PRIOR TO CLEANING. EXCERSIZE CARE WHEN CLEANING TO PREVENT PERSONAL INJURYPRINT HEAD REPLACEMENT REPLACEMENT PROCEDURESUnit 6 Maintenance Figure 6-1b, Print Head ReplacementFigure 6-2, Interface Board Replacement INTERFACE BOARD REPLACEMENTFigure 6-3, Fuse Replacement FUSE REPLACEMENTPRINT HEAD BALANCE ADJUSTMENT ADJUSTMENT PROCEDURESFigure 6-5a, Print Head Alignment PRINT HEAD ALIGNMENTFigure 6-6, Ribbon Guide Alignment RIBBON GUIDE ALIGNMENTFigure 6-7, Label Sensor Positioning LABEL SENSOR POSITIONING6-10 Figure 6-8, Ribbon Spindle Tensioning RIBBON SPINDLE TENSIONING6-11 DESCRIPTION/PROCEDURE OPERATIONAL ADJUSTMENTSPOTENTIOMETER TEAR-OFF MODE CONTINUOUS MODECUTTER MODE DISPENSE MODEAPPENDIX Print Setup Dimensions Label Reference Position Diagram GlossaryLABEL PRINT SETUP DIMENSIONSPRINT DIRECTIONCONTINUOUS MODE LABEL REFERENCE POSITIONTEAR-OFF MODE CUTTER MODEGLOSSARY GLOSSARYGLOSSARY Diode GLOSSARYFactory Programming GLOSSARYpredetermined activity GLOSSARYGLOSSARY GLOSSARY GLOSSARY GLOSSARY Troubleshoot GLOSSARY