OPERATOR MANUAL
CL408-412e PRINTER
SUPPLEMENTAL
10350A Nations Ford Road Charlotte, NC Main Phone 704
SATO America, Inc
Technical Support Hotline 704 Technical Support Fax 704
E-Mail satosales@satoamerica.com techsupport@satoamerica.com
INSTALLATION
TECHNICAL DATA
INTRODUCTION
TABLE OF CONTENTS
TROUBLESHOOTING
PRINTER CONFIGURATION
APPENDIX
MAINTENANCE
INTRODUCTION
About This Manual General Description Control Features
WARNING PROVIDES INFORMATION THAT, IF UNHEEDED, MAY RESULT IN
ABOUT THIS MANUAL
PERSONAL INJURY
Print Assembly
GENERAL DESCRIPTION
Ribbon Rewind Spindle
Ribbon Supply Sprindle
OPERATOR PANEL FEATURES
CONTROL FEATURES
DEFINITION
DIPSWITCHES
Status Indicator LED Potentiometers Cover-Open Sensor Label Taken LED
Function Keys Dipswitch Complex Options Connector
Figure 1-2, Operator Panel
Unit 1 Introduction
Physical Characteristics Power Enviromental Processing
TECHNICAL DATA
Interface Modules Print Sensing Media Ribbon Command
Regulatory Approvals Character Font Capabilities Barcode Capabilities
POWER
PHYSICAL CHARACTERISTICS
ENVIRONMENTAL
PROCESSING
SENSING
COMMAND
MEDIA
RIBBON
MATRIX FONTS
CHARACTER FONT CAPABILITIES
AUTO SMOOTHING FONTS
VECTOR FONT
BARCODE CAPABILTIES
Unpacking & Parts Identification Printer Installation
INSTALLATION
Operational Mode Selection Interface Selection
Accessories Installation
UNPACKING & PARTS IDENTIFICATION
SITE LOCATION
PRINTER INSTALLATION
CABLE CONNECTION
MEDIA & RIBBON LOADING
MEDIA SELECTION
Figure 3-3a, Rolled Media Loading
Figure 3-3b, Fan-fold Media Loading
Unit 3 Installation
Figure 3-3c, Ribbon Loading
TEAR-OFF MODE
OPERATIONAL MODE SELECTION
CONTINUOUS MODE
CONTINUOUS MODE
LABEL PRINT DIRECTION
TEAR-OFF MODE
CUTTER MODE
INTERFACE SELECTION
INTERFACE SPECIFICATIONS
RS232C HIGH-SPEED SERIAL INTERFACE
DIRECTION
SIGNAL DEFINITION
DIPSWITCH SETTINGS
READY/BUSY INTERFACE SIGNALS
DB25
READY/BUSY CABLE REQUIREMENTS
HOST
PRINTER
SIGNAL
SPECIFICATIONS
IEEE1284 PARALLEL INTERFACE
PIN ASSIGNMENTS
SETTING
DIPSWITCH SETTINGS
UNIVERSAL SERIAL BUS USB
LOCAL AREA NETWORK LAN ETHERNET
ACCESSORY EXT CONNECTOR PIN ASSIGNMENTS
SOFTWARE SPECIFICATIONS
DB-9
14 PIN
SWITCH
802.11G WIRELESS
LED INDICATOR STATUS
INDICATOR
READY/BUSY INTERFACE SIGNALS
EXT ACCESSORY PORT
SOFTWARE SPECIFICATIONS
SIGNAL DEFINITION
SIGNAL DEFINITION
READY/BUSY INTERFACE SIGNALS
DB-9
14 PIN
Figure 3-8c, Timing Chart - Error Signals
Figure 3-8b, Timing Chart - Repeat Print
Unit 3 Installation
3-17
ALL INTERFACES
INTERFACE SIGNALS
CABLE REQUIREMENTS
SIGNAL DEFINITION
RECEIVE BUFFER CONTROL
INTERFACE INSTALLATION
ACCESSORIES INSTALLATION
Figure 3-9, Interface Installation
Printer Configuration Dipswitch Setting Configuration Modes
PRINTER CONFIGURATION
Menu Definition Tables
Unit 4 Printer Configuration
PRINTER CONFIGURATION
DSW1 DEFAULT SETTINGS
DIPSWITCH SETTINGS
DSW1 CONFIGURATION
FUNCTION
CONFIGURATION
DSW1
DESCRIPTION
DSW3 CONFIGURATION
DSW3 DEFAULT SETTINGS
FUNCTION
DESCRIPTION
NORMAL MODE
CONFIGURATION MODES
Figure 4-2, Advanced Mode
ADVANCED MODE
Figure 4-3, User Download Mode
USER DOWNLOAD MODE
Figure 4-4, Service Mode
SERVICE MODE
Figure 4-5, Card Mode
CARD MODE
4-10
Figure 4-6, Protocol Initialization Mode
PROTOCOL INITIALIZATION MODE
4-11
Figure 4-7, Counters Mode
COUNTERS MODE
4-12
Figure 4-8, Test Print Mode
TEST PRINT MODE
4-13
Figure 4-9, Boot Download Mode
BOOT DOWNLOAD MODE
4-14
Figure 4-10, Flash Memory Download Mode
FLASH MEMORY DOWNLOAD MODE
4-15
Figure 4-11, Default Setting Mode
DEFAULT SETTING MODE
4-16
Figure 4-12, Hex Dump Mode
HEX DUMP MODE
4-17
Figure 4-13, Maintenance Mode
MAINTENANCE MODE
4-18
ADVANCED MODE TABLE
NORMAL MODE TABLE
MENU DEFINITION TABLES
MENU
USER DOWNLOAD MODE TABLE
ADVANCED MODE TABLE
MENU
DESCRIPTION
DESCRIPTION
SERVICE MODE TABLE
MENU
CARD MODE TABLE
SERVICE MODE TABLE
DESCRIPTION
DESCRIPTION
MENU
CARD MODE TABLE
DESCRIPTION
expanded memory
COUNTERS MODE TABLE
PROTOCOL INITIALIZATION MODE TABLE
DESCRIPTION
DESCRIPTION
TEST PRINT MODE TABLE
COUNTERS MODE TABLE
BOOT DOWNLOAD MODE TABLE
MENU
FLASH DOWNLOAD MODE TABLE
BOOT DOWNLOAD MODE TABLE
DEFAULT SETTING MODE TABLE
DESCRIPTION
MAINTENANCE MODE TABLE
HEX DUMP MODE TABLE
DESCRIPTION
DESCRIPTION
Unit 4 Printer Configuration
MAINTENANCE MODE TABLE
MENU
DESCRIPTION
Error Signal Troubleshooting Troubleshooting Table
TROUBLESHOOTING
Interface Troubleshooting Test Print Modes
ERROR DISPLAYS
ERROR SIGNAL TROUBLESHOOTING
Sensor Error
Machine
TROUBLESHOOTING TABLE
TROUBLESHOOTING TABLE
IMAGE VOIDS
RIBBON WRINKLING
PRINTER CREATES A BLANK LABEL
NO PRINTED IMAGE
INCORRECT LABEL POSITIONING
SMEARED PRINT IMAGES
TROUBLESHOOTING STEP
INTERFACE TROUBLESHOOTING
PARALLEL INTERFACE
RS232 SERIAL INTERFACE
LAN ETHERNET INTERFACE
802.11G WIRELESS INTERFACE
CENTRONICS INTERFACE
TROUBLESHOOTING STEP
HEX DUMP MODE
TEST PRINT TROUBLESHOOTING
DSW2-4 ON POWER
Figure 5-2, Test Print Mode
TEST LABEL PRINTING
Unit 5 Troubleshooting
Label Contents Will Vary Depending on Test Label Type
Unit 5 Troubleshooting
SAMPLE TEST LABEL
D S W
Cleaning Procedures Replacement Procedures Adjustment Procedures
MAINTENANCE
WARNING DISCONNECT POWER SUPPLY TO THE PRINTER AND ALLOW TO
CLEANING PROCEDURES
COOL TO ROOM TEMPERATURE PRIOR TO CLEANING. EXCERSIZE CARE
WHEN CLEANING TO PREVENT PERSONAL INJURY
PRINT HEAD REPLACEMENT
REPLACEMENT PROCEDURES
Unit 6 Maintenance
Figure 6-1b, Print Head Replacement
Figure 6-2, Interface Board Replacement
INTERFACE BOARD REPLACEMENT
Figure 6-3, Fuse Replacement
FUSE REPLACEMENT
PRINT HEAD BALANCE ADJUSTMENT
ADJUSTMENT PROCEDURES
Figure 6-5a, Print Head Alignment
PRINT HEAD ALIGNMENT
Figure 6-6, Ribbon Guide Alignment
RIBBON GUIDE ALIGNMENT
Figure 6-7, Label Sensor Positioning
LABEL SENSOR POSITIONING
6-10
Figure 6-8, Ribbon Spindle Tensioning
RIBBON SPINDLE TENSIONING
6-11
DESCRIPTION/PROCEDURE
OPERATIONAL ADJUSTMENTS
POTENTIOMETER
TEAR-OFF MODE
CONTINUOUS MODE
CUTTER MODE
DISPENSE MODE
APPENDIX
Print Setup Dimensions Label Reference Position Diagram Glossary
LABEL
PRINT SETUP DIMENSIONS
PRINT
DIRECTION
CONTINUOUS MODE
LABEL REFERENCE POSITION
TEAR-OFF MODE
CUTTER MODE
GLOSSARY
GLOSSARY
GLOSSARY
Diode
GLOSSARY
Factory Programming
GLOSSARY
predetermined activity
GLOSSARY
GLOSSARY
GLOSSARY
GLOSSARY
GLOSSARY
Troubleshoot
GLOSSARY