SUPPLEMENTAL
CL408-412e PRINTER
OPERATOR MANUAL
Technical Support Hotline 704 Technical Support Fax 704
SATO America, Inc
10350A Nations Ford Road Charlotte, NC Main Phone 704
E-Mail satosales@satoamerica.com techsupport@satoamerica.com
INTRODUCTION
TECHNICAL DATA
INSTALLATION
TABLE OF CONTENTS
PRINTER CONFIGURATION
TROUBLESHOOTING
MAINTENANCE
APPENDIX
About This Manual General Description Control Features
INTRODUCTION
PERSONAL INJURY
ABOUT THIS MANUAL
WARNING PROVIDES INFORMATION THAT, IF UNHEEDED, MAY RESULT IN
Ribbon Rewind Spindle
GENERAL DESCRIPTION
Print Assembly
Ribbon Supply Sprindle
DEFINITION
CONTROL FEATURES
OPERATOR PANEL FEATURES
DIPSWITCHES
Figure 1-2, Operator Panel
Function Keys Dipswitch Complex Options Connector
Status Indicator LED Potentiometers Cover-Open Sensor Label Taken LED
Unit 1 Introduction
Interface Modules Print Sensing Media Ribbon Command
TECHNICAL DATA
Physical Characteristics Power Enviromental Processing
Regulatory Approvals Character Font Capabilities Barcode Capabilities
ENVIRONMENTAL
PHYSICAL CHARACTERISTICS
POWER
PROCESSING
MEDIA
COMMAND
SENSING
RIBBON
AUTO SMOOTHING FONTS
CHARACTER FONT CAPABILITIES
MATRIX FONTS
VECTOR FONT
BARCODE CAPABILTIES
Operational Mode Selection Interface Selection
INSTALLATION
Unpacking & Parts Identification Printer Installation
Accessories Installation
UNPACKING & PARTS IDENTIFICATION
CABLE CONNECTION
PRINTER INSTALLATION
SITE LOCATION
Figure 3-3a, Rolled Media Loading
MEDIA SELECTION
MEDIA & RIBBON LOADING
Figure 3-3c, Ribbon Loading
Unit 3 Installation
Figure 3-3b, Fan-fold Media Loading
CONTINUOUS MODE
OPERATIONAL MODE SELECTION
TEAR-OFF MODE
TEAR-OFF MODE
LABEL PRINT DIRECTION
CONTINUOUS MODE
CUTTER MODE
RS232C HIGH-SPEED SERIAL INTERFACE
INTERFACE SPECIFICATIONS
INTERFACE SELECTION
DIPSWITCH SETTINGS
SIGNAL DEFINITION
DIRECTION
READY/BUSY INTERFACE SIGNALS
HOST
READY/BUSY CABLE REQUIREMENTS
DB25
PRINTER
IEEE1284 PARALLEL INTERFACE
SPECIFICATIONS
SIGNAL
PIN ASSIGNMENTS
UNIVERSAL SERIAL BUS USB
DIPSWITCH SETTINGS
SETTING
LOCAL AREA NETWORK LAN ETHERNET
DB-9
SOFTWARE SPECIFICATIONS
ACCESSORY EXT CONNECTOR PIN ASSIGNMENTS
14 PIN
LED INDICATOR STATUS
802.11G WIRELESS
SWITCH
INDICATOR
SOFTWARE SPECIFICATIONS
EXT ACCESSORY PORT
READY/BUSY INTERFACE SIGNALS
SIGNAL DEFINITION
DB-9
READY/BUSY INTERFACE SIGNALS
SIGNAL DEFINITION
14 PIN
Unit 3 Installation
Figure 3-8b, Timing Chart - Repeat Print
Figure 3-8c, Timing Chart - Error Signals
3-17
CABLE REQUIREMENTS
INTERFACE SIGNALS
ALL INTERFACES
SIGNAL DEFINITION
RECEIVE BUFFER CONTROL
Figure 3-9, Interface Installation
ACCESSORIES INSTALLATION
INTERFACE INSTALLATION
Menu Definition Tables
PRINTER CONFIGURATION
Printer Configuration Dipswitch Setting Configuration Modes
PRINTER CONFIGURATION
Unit 4 Printer Configuration
DSW1 CONFIGURATION
DIPSWITCH SETTINGS
DSW1 DEFAULT SETTINGS
DSW1
CONFIGURATION
FUNCTION
DESCRIPTION
FUNCTION
DSW3 DEFAULT SETTINGS
DSW3 CONFIGURATION
DESCRIPTION
CONFIGURATION MODES
NORMAL MODE
ADVANCED MODE
Figure 4-2, Advanced Mode
USER DOWNLOAD MODE
Figure 4-3, User Download Mode
SERVICE MODE
Figure 4-4, Service Mode
4-10
CARD MODE
Figure 4-5, Card Mode
4-11
PROTOCOL INITIALIZATION MODE
Figure 4-6, Protocol Initialization Mode
4-12
COUNTERS MODE
Figure 4-7, Counters Mode
4-13
TEST PRINT MODE
Figure 4-8, Test Print Mode
4-14
BOOT DOWNLOAD MODE
Figure 4-9, Boot Download Mode
4-15
FLASH MEMORY DOWNLOAD MODE
Figure 4-10, Flash Memory Download Mode
4-16
DEFAULT SETTING MODE
Figure 4-11, Default Setting Mode
4-17
HEX DUMP MODE
Figure 4-12, Hex Dump Mode
4-18
MAINTENANCE MODE
Figure 4-13, Maintenance Mode
MENU DEFINITION TABLES
NORMAL MODE TABLE
ADVANCED MODE TABLE
MENU
MENU
ADVANCED MODE TABLE
USER DOWNLOAD MODE TABLE
DESCRIPTION
MENU
SERVICE MODE TABLE
DESCRIPTION
DESCRIPTION
SERVICE MODE TABLE
CARD MODE TABLE
DESCRIPTION
DESCRIPTION
CARD MODE TABLE
MENU
expanded memory
DESCRIPTION
PROTOCOL INITIALIZATION MODE TABLE
COUNTERS MODE TABLE
DESCRIPTION
BOOT DOWNLOAD MODE TABLE
COUNTERS MODE TABLE
TEST PRINT MODE TABLE
MENU
DEFAULT SETTING MODE TABLE
BOOT DOWNLOAD MODE TABLE
FLASH DOWNLOAD MODE TABLE
DESCRIPTION
DESCRIPTION
HEX DUMP MODE TABLE
MAINTENANCE MODE TABLE
DESCRIPTION
MENU
MAINTENANCE MODE TABLE
Unit 4 Printer Configuration
DESCRIPTION
Interface Troubleshooting Test Print Modes
TROUBLESHOOTING
Error Signal Troubleshooting Troubleshooting Table
Sensor Error
ERROR SIGNAL TROUBLESHOOTING
ERROR DISPLAYS
Machine
IMAGE VOIDS
TROUBLESHOOTING TABLE
TROUBLESHOOTING TABLE
RIBBON WRINKLING
INCORRECT LABEL POSITIONING
NO PRINTED IMAGE
PRINTER CREATES A BLANK LABEL
SMEARED PRINT IMAGES
PARALLEL INTERFACE
INTERFACE TROUBLESHOOTING
TROUBLESHOOTING STEP
RS232 SERIAL INTERFACE
CENTRONICS INTERFACE
802.11G WIRELESS INTERFACE
LAN ETHERNET INTERFACE
TROUBLESHOOTING STEP
DSW2-4 ON POWER
TEST PRINT TROUBLESHOOTING
HEX DUMP MODE
Unit 5 Troubleshooting
TEST LABEL PRINTING
Figure 5-2, Test Print Mode
SAMPLE TEST LABEL
Unit 5 Troubleshooting
Label Contents Will Vary Depending on Test Label Type
D S W
MAINTENANCE
Cleaning Procedures Replacement Procedures Adjustment Procedures
COOL TO ROOM TEMPERATURE PRIOR TO CLEANING. EXCERSIZE CARE
CLEANING PROCEDURES
WARNING DISCONNECT POWER SUPPLY TO THE PRINTER AND ALLOW TO
WHEN CLEANING TO PREVENT PERSONAL INJURY
REPLACEMENT PROCEDURES
PRINT HEAD REPLACEMENT
Figure 6-1b, Print Head Replacement
Unit 6 Maintenance
INTERFACE BOARD REPLACEMENT
Figure 6-2, Interface Board Replacement
FUSE REPLACEMENT
Figure 6-3, Fuse Replacement
ADJUSTMENT PROCEDURES
PRINT HEAD BALANCE ADJUSTMENT
PRINT HEAD ALIGNMENT
Figure 6-5a, Print Head Alignment
RIBBON GUIDE ALIGNMENT
Figure 6-6, Ribbon Guide Alignment
6-10
LABEL SENSOR POSITIONING
Figure 6-7, Label Sensor Positioning
6-11
RIBBON SPINDLE TENSIONING
Figure 6-8, Ribbon Spindle Tensioning
POTENTIOMETER
OPERATIONAL ADJUSTMENTS
DESCRIPTION/PROCEDURE
CUTTER MODE
CONTINUOUS MODE
TEAR-OFF MODE
DISPENSE MODE
Print Setup Dimensions Label Reference Position Diagram Glossary
APPENDIX
PRINT
PRINT SETUP DIMENSIONS
LABEL
DIRECTION
TEAR-OFF MODE
LABEL REFERENCE POSITION
CONTINUOUS MODE
CUTTER MODE
GLOSSARY
GLOSSARY
GLOSSARY
GLOSSARY
Diode
GLOSSARY
Factory Programming
GLOSSARY
predetermined activity
GLOSSARY
GLOSSARY
GLOSSARY
GLOSSARY
GLOSSARY
Troubleshoot