Manuals / Lanier / Computer Equipment / All in One Printer

Lanier CW2200SP, MP CW2200/MP appendix Message

Models: MP CW2200/MP CW2200SP

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9. Troubleshooting

Message	Causes	Solutions

"Memory is full. Scanning	Because there is not enough	Specify whether to use the data or not.
has been cancelled. Press	free hard disk space in the
[Send] to send the scanned	machine for delivering or
data, or press [Cancel] to	sending by e-mail while
delete."	storing in the Document
	Server, only some of the
	pages could be scanned.

"Memory storage device not	There is no memory device	Insert a memory device, or check to
detected. Insert the device."	inserted.	see whether the memory device is
		properly inserted in the media slot.

"No paper. Load paper of	No paper is set in the	Load paper of the sizes listed in the
one of the following sizes."	specified paper input	message. For details about loading
	location.	paper, see "Loading Paper", Paper
		Specifications and Adding Paper .

"Original(s) is being	A function of the machine	Cancel the job that is being processed.
scanned for a different	other than the Scanner	For example, press [Exit], and then
function."	function is being used such	press the [Home] key. Next, press the
	as the Copier function.	[Copier] icon on the [Home] screen,
		and then press the [Stop] key. When
		the message appears on the screen,
		follow the instructions to cancel the job.

"Output buffer is full.	Too many jobs are in	Retry sending after sending jobs in
Sending the data has been	standby state, and sending	standby state completes.
cancelled. Please try again	was canceled.
later."

"SMTP authentication E-mail	The SMTP authentication e-	For details about how to set SMTP
address and Administrator	mail address and the	authentication, see "File Transfer",
E-mail address mismatch."	administrator's e-mail	Connecting the Machine/ System
	address do not match.	Settings .

"Scanner journal is full.	"Print & Delete Scanner	Print or delete Scanner Journal. For
Please check Scanner	Journal" in [Scanner	details about printing or deleting
Features."	Features] is set to [Do not	Scanner Journal, see "General
	Print: Disable Send], and	Settings", Scan .
	Scanner Journal is full.

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Lanier CW2200SP, MP CW2200/MP appendix Message

Contents

Troubleshooting Appendix User GuideWhat You Can Do with This Machine Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and InkPage TABLE OF CONTENTS 1. What You Can Do with This Machine2. Getting Started Turning On/Off the Power3. Copy 4. Print5. Scan 6. Document Server7. Web Image Monitor 8. Adding Paper and Ink9. Troubleshooting 10. AppendixHow to Read the Manuals Symbols Used in the ManualsModel-Specific Information Names of Major Features Roll Unit RU6520 Paper Input LocationPage BRL059S 1. What You Can Do with This MachineSaving Paper Converting Documents to Electronic Formats Easily Registering Destinations Using the control panel to register destinations in the Address BookSee Registering a destination in the address book manually, Scan Registering DestinationsOperating the Machine More Effectively Customizing the Home Screen as You Like Making Copies Using Various Functions Printing Data Using Various Functions Utilizing Stored Documents CQH004Using the Scanner in a Network Environment 1 The ScanRouter delivery software is no longer available for salePreventing Information Leakage Security Functions Monitoring and Setting the Machine Using a Computer CQH005Preventing an Unauthorized Copy 2. Getting Started Guide to Names and Functions of Components1. Original cover Open to clear jammed originals 3. Control panel4. Scanner Stop key 1. Original exit Originals are delivered here 3. Ink collector unit cover4. Original output guide Stacks originals delivered to the rear outputGuide to Functions of the Machines Options Guide to Functions of the Machines External Options1. Paper holder Use to set a paper roll onto the paper input location 2. Getting StartedGuide to the Names and Functions of the Machines Control Panel 6. Main power indicator Guide to the Names and Functions of the Machines Control Panel 20. Media access lamp19. Media slots Use to insert an SD card or a USB flash memory device How to Use the Home Screen Adding Icons to the Home Screen Adding icons to the Home screen using Web Image Monitor Adding icons to the Home screen using the User ToolsHow to Use the Home Screen 4. Press Add Icon 5. Press the Program tab6. Make sure that Copier Program is selected 7. Select the program you want to add2. Getting Started 8. Specify the position where Blank is displayed 9. Press OK10. Press the User Tools/Counter key Registering Functions in a Program You can enter up to 34 characters for a program name Example of Programs In Scan Settings, select Reduce You can skip the procedure to unifySelect PDF/A in Send File Type You can easily digitize documentsTurning Off the Main Power Turning On/Off the PowerTurning On the Main Power 1. Turn off the main power switch. The main power indicator goes out Logging In Using the Control Panel When the Authentication Screen is DisplayedUser Code Authentication Using the Control Panel Logging Out Using the Control Panel 1. Press Login 2. Enter a Login User Name, and then press OK3. Enter a Login Password, and then press OK 1. Press the Login/Logout keyPlacing Originals Placing Originals on the Original TableScanning an Original Using a Carrier Sheet Stopping originals from feeding inPlacing Rolled Originals CBA051CPT009 CPL032CPT035 Basic Procedure 3. Copy3. Copy 7. Place the original on the original tableThe original feeds into the machine automatically, and copying starts Preset Reduce / Enlarge Reducing or Enlarging OriginalsZoom This section describes how to enter the ratio using the number keysYou can specify the reproduction ratio in increments of 0.1% 3. CopyAuto Reduce / Enlarge You cannot use the paper bypass location with this functionReducing or Enlarging Originals CKN008User Auto Reduce / Enlarge mainly Europe 3. Copy 1. Press User Auto R/E3. Place the original, and start scanning Combined Copying 1. Press Combine 2. Select the number of originals to combine 3. Press OK 4. Select the paper size5. Place the original, and start scanning 3. CopySynchro Cut Preset CutSpecifying the Length of Copy Paper Cut 1. Select a preset cut size of the Paper Input Location 1 or 2. Place the original, and start scanningVariable Cut 1. Press Variable Cut2. Enter the length with the number keys, and then press 3. Press OK 4. Select Paper Input Location 1 or5. Place the original, and start scanning 3. CopyCopying from the Paper Bypass Location Copying onto Regular Size Paper from the Paper Bypass LocationCopying onto Custom Size Paper from the Paper Bypass Location 10. Press OK twice Copying from the Paper Bypass LocationStoring Data in the Document Server Installing the Printer Driver for a Network Connection Installing the Printer Driver for the Selected PortUsing the Standard TCP/IP port 4. PrintTo print via IPP-SSL, use the SmartDeviceMonitor for Client port Using the IPP portIntermediate certificates cannot be installed on this machine 64-bit driver D\X64\DRIVERS\PS\X64\MUI\DISK1 Using the LPR portThe installation starts Proceed to step Using the SmartDeviceMonitor for Client portIf LPR Port does not appear, see Windows Help and install it Changing the port settings for SmartDeviceMonitor for Client Windows 7, Windows Server 2008 R2 Using Windows Print Server as a Network PrinterDescribes the driver installation procedure for Windows print server Installing the Printer Driver for USB Connection Windows XP, Windows Server 2003/2003 R2Windows Vista, Windows Server Windows 7, Windows Server 2008 R27. Click the Hardware tab 8. Click Properties Displaying the Printer Driver Properties Standard Printing Sending a Locked Print File Printing a Locked Print File Using the Control PanelLocked Print 6. Enter the password using the number keys, and then press OK 2. Press the Print Jobs tab 3. Press Locked Print Job4. Select the files you want to print 5. Press PrintSending a Hold Print File Printing a Hold Print File Using the Control PanelHold Print Page Sending a Stored Print File Printing a Stored Print File Using the Control PanelStored Print If you set the password in the printer driver, enter the password 4. Print Basic Procedure When Using Scan to Folder 5. ScanStep 1 Confirming the user name and computer name The user name is displayed under USERNAME Step 3 Specifying access privileges for the created shared folder Registering an SMB FolderFrequent Added to the page that is displayed first You can select Frequent and one more key for each titleLocating the SMB folder using Browse Network Locating the SMB folder manuallyDeleting an SMB Registered Folder Entering the Path to the Destination Manually Basic Procedure for Sending Scan Files by E- mail Basic Procedure for Sending Scan Files by E-mailExample Scanning the document in color mode, and saving as a PDF file CPL011Registering an E-mail Destination Deleting an E-mail Destination Entering an E-mail Address Manually 7. Press Delete All, and then press OK 8. Press OK 9. Press Exit10. Press the User Tools/Counter key 1. Press Manual Entry 2. Enter the e-mail address 3. Press OKBasic Procedure for Storing Scan Files User NameChecking a Stored File Selected from the List Specifying the File Type Specifying Scan Settings 1. Press Scan Settings2. Specify resolution, scan size, and other settings, as required 3. Press OK6. Document Server Storing DataThe original feeds into the machine automatically Printing Stored Documents 6. Document Server 7. Web Image Monitor Displaying Top PageHelp Use Help to view or download Help file contents Displays the contents of the item selected in the menu area3. Refresh/Help 4. Basic Information areaPrecautions for Loading Paper 8. Adding Paper and InkIn Low Power mode or Sleep mode If paper is jammed Loading Paper into the Paper Input Location The corners are folded The paper curls away from the paper rollThe edge is dented The paper has holes in itThe paper is torn CPT049CPT048 CPT011Load the paper roll when the power of the machine is on Paper roll direction 2. Lift up the paper input location cover until it clicks Page 11. Remove the left flange from the spool 12. Remove both the right flange and spool from the paper roll8. Adding Paper and Ink CPT020Page When loading a 76.2 mm 3 inches paper roll, proceed to step 1. Paper roll 2. GuidesIf you insert the paper correctly, the edge of the paper is pulled in to the inside of the machine and the beeper sounds Select Cut when the edge of the paper is cut manually, such as with scissors, or the paper is expanded due to moisture Printing from the Paper Input Location Using the Printer Function Specifying a custom size roll of paper using the control panel7. Press OK 8. Press the User Tools/Counter key Loading Paper into the Paper Bypass Location Align the right corner of the paper to the paper set position on the paper bypass location Do not print on both sides of the paper Printing from the Paper Bypass Location Using the Printer Function Specifying regular sizes using the control panelSpecifying a custom size of cut paper using the control panel If a custom size is already specified, press Change SizeSpecifying paper type using the control panel 6. Press OK 7. Press the User Tools/Counter key Loading Paper into the Paper Bypass LocationRecommended Paper Sizes and Types Recommended Paper Sizes and Types Paper type and weight Paper type and weight 440 mm, 620 × 880 mm, 620 × 440 mm, 490 × 594 mm, 490 × 420 mm B3 JIS1000 mm, 707 × 500 mm, 680 × 841 mm, 680 × 420 mm, 660 × 841 mm Paper type and weight Paper type and weight Paper type and weight Paper type and weight E 34 × 44 , D 22 × E 34 ×Paper type and weight 1 sheet Paper type and weight Paper Roll Cut Paper Translucent PaperStraighten curled or warped paper before loading 8. Adding Paper and InkAdding Ink Adding InkDo not touch the IC integrated circuit chip on ink cartridges Sending Scanned Documents When Ink Has Run Out Handling ink Storing inkUsed print cartridges Replacing an Ink Collector Unit CPW009 8. Adding Paper and Ink 9. Troubleshooting IndicatorsWhen an Indicator for the Check Status Key Is Lit Check Status screenProblem Panel Tone An auto reset was performed throughPanel/screen input rejected control panel or screen, or the enteredWhen You Have Problems Operating the Machine Wait for a while. If the machine is not When You Have Problems Operating the Machine Problem The paper cannot be easily Problem Remove the paper as necessary. For For details about specifying Print Checking Whether a Nozzle is Clogged When Print Results Are Not SatisfactoryChecking Whether the Print-heads Scratch the Paper For details about head cleaning, see p.165 Clean Print-heads Maintenance Print Nozzle Check Pattern5. Check the print results of the test pattern 6. Press Exit7. Press the User Tools/Counter key CQA003Clean Print-heads Flush Print-heads Adjustment Auto Adjust Head PositionAn adjustment sensor failure occurred while performing an adjustment Manual Adjust Head Position +1 +2 +3 Adjust Print Position Measure the margins between the center of the printed lines and the paper edges Adjust Paper Feed An error will occur and test sheets will not print ifThe machine is performing maintenance operations Perform no other operations while the test sheet is printingThe machine has run out of paper CQA008 CQA009To check the results of paper feed adjustment, print the test sheet again When Messages Are Displayed on the Control Panel Messages Displayed When Using the Copy/Document Server FunctionMessage The destination list is being Messages Displayed When Using the Printer Function Status messagesThe machine is changing settings. You cannot use the control panel Hardware Problem HDDwireless card. Turn the main then confirm the wireless LAN board isMessage Message Messages during Direct print from a removable memory device Other messages because the Address Book is Enter the correct classification codeThe classification code is not Select Optional for classification codeMessage Message For details about User Authentication setting, see the printer driver Helpand then set the maximum buffer The user name for LDAP orMessage Messages Displayed When Using the Scanner Function If a message not described here appears, act according to the messagemachine connecting to your settings. For details about how toThe Take no action setting the folder name for the destination areCheck the Scan Profile configuration server has failed. Check the Message Message details about how to delete stored changing scan area and scanningBecause there is not enough Document Server, only someMessage Message Message Message Message Message Message When Messages Are Displayed on Your Computer Screen Messages Displayed When Using the Scanner Functiondetails about Login User Name, Login Password, and Driver Encryption KeyMessage Message Authentication, see Security Guide Disable the client computers ownIf a misfeed occurs, you might not firewall. For details about firewallMessage Check whether the machines host name is specified in the Networkmachines IP address could Connection tab in the properties10. Appendix TrademarksMicrosoft Windows Server 2008 Standard INDEX Problem with the quality of the printing Message. 153, 177, 179, 180, 181, 185, 191Paper bypass location 22, 59, 60Turning on the power User code authenticationWeb Image Monitor Stored PrintMEMO EN GB EN US D124-7502Page EN GB EN US D124-7502