Troubleshooting Appendix
User Guide
What You Can Do with This Machine Getting Started Copy Print Scan
Document Server Web Image Monitor Adding Paper and Ink
Page
TABLE OF CONTENTS
1. What You Can Do with This Machine
2. Getting Started
Turning On/Off the Power
3. Copy
4. Print
5. Scan
6. Document Server
7. Web Image Monitor
8. Adding Paper and Ink
9. Troubleshooting
10. Appendix
How to Read the Manuals
Symbols Used in the Manuals
Model-Specific Information
Names of Major Features
Roll Unit RU6520 Paper Input Location
Page
BRL059S
1. What You Can Do with This Machine
Saving Paper
Converting Documents to Electronic Formats Easily
Registering Destinations
Using the control panel to register destinations in the Address Book
See Registering a destination in the address book manually, Scan
Registering Destinations
Operating the Machine More Effectively
Customizing the Home Screen as You Like
Making Copies Using Various Functions
Printing Data Using Various Functions
Utilizing Stored Documents
CQH004
Using the Scanner in a Network Environment
1 The ScanRouter delivery software is no longer available for sale
Preventing Information Leakage Security Functions
Monitoring and Setting the Machine Using a Computer
CQH005
Preventing an Unauthorized Copy
2. Getting Started
Guide to Names and Functions of Components
1. Original cover Open to clear jammed originals
3. Control panel
4. Scanner Stop key
1. Original exit Originals are delivered here
3. Ink collector unit cover
4. Original output guide
Stacks originals delivered to the rear output
Guide to Functions of the Machines Options
Guide to Functions of the Machines External Options
1. Paper holder Use to set a paper roll onto the paper input location
2. Getting Started
Guide to the Names and Functions of the Machines Control Panel
6. Main power indicator
Guide to the Names and Functions of the Machines Control Panel
20. Media access lamp
19. Media slots Use to insert an SD card or a USB flash memory device
How to Use the Home Screen
Adding Icons to the Home Screen
Adding icons to the Home screen using Web Image Monitor
Adding icons to the Home screen using the User Tools
How to Use the Home Screen
4. Press Add Icon 5. Press the Program tab
6. Make sure that Copier Program is selected
7. Select the program you want to add
2. Getting Started
8. Specify the position where Blank is displayed 9. Press OK
10. Press the User Tools/Counter key
Registering Functions in a Program
You can enter up to 34 characters for a program name
Example of Programs
In Scan Settings, select Reduce
You can skip the procedure to unify
Select PDF/A in Send File Type
You can easily digitize documents
Turning Off the Main Power
Turning On/Off the Power
Turning On the Main Power
1. Turn off the main power switch. The main power indicator goes out
Logging In Using the Control Panel
When the Authentication Screen is Displayed
User Code Authentication Using the Control Panel
Logging Out Using the Control Panel
1. Press Login 2. Enter a Login User Name, and then press OK
3. Enter a Login Password, and then press OK
1. Press the Login/Logout key
Placing Originals
Placing Originals on the Original Table
Scanning an Original Using a Carrier Sheet
Stopping originals from feeding in
Placing Rolled Originals
CBA051
CPT009
CPL032
CPT035
Basic Procedure
3. Copy
3. Copy
7. Place the original on the original table
The original feeds into the machine automatically, and copying starts
Preset Reduce / Enlarge
Reducing or Enlarging Originals
Zoom
This section describes how to enter the ratio using the number keys
You can specify the reproduction ratio in increments of 0.1%
3. Copy
Auto Reduce / Enlarge
You cannot use the paper bypass location with this function
Reducing or Enlarging Originals
CKN008
User Auto Reduce / Enlarge
mainly Europe
3. Copy
1. Press User Auto R/E
3. Place the original, and start scanning
Combined Copying
1. Press Combine 2. Select the number of originals to combine
3. Press OK 4. Select the paper size
5. Place the original, and start scanning
3. Copy
Synchro Cut
Preset Cut
Specifying the Length of Copy Paper Cut
1. Select a preset cut size of the Paper Input Location 1 or
2. Place the original, and start scanning
Variable Cut
1. Press Variable Cut
2. Enter the length with the number keys, and then press 3. Press OK
4. Select Paper Input Location 1 or
5. Place the original, and start scanning
3. Copy
Copying from the Paper Bypass Location
Copying onto Regular Size Paper from the Paper Bypass Location
Copying onto Custom Size Paper from the Paper Bypass Location
10. Press OK twice
Copying from the Paper Bypass Location
Storing Data in the Document Server
Installing the Printer Driver for a Network Connection
Installing the Printer Driver for the Selected Port
Using the Standard TCP/IP port
4. Print
To print via IPP-SSL, use the SmartDeviceMonitor for Client port
Using the IPP port
Intermediate certificates cannot be installed on this machine
64-bit driver D\X64\DRIVERS\PS\X64\MUI\DISK1
Using the LPR port
The installation starts
Proceed to step
Using the SmartDeviceMonitor for Client port
If LPR Port does not appear, see Windows Help and install it
Changing the port settings for SmartDeviceMonitor for Client
Windows 7, Windows Server 2008 R2
Using Windows Print Server as a Network Printer
Describes the driver installation procedure for Windows print server
Installing the Printer Driver for USB Connection
Windows XP, Windows Server 2003/2003 R2
Windows Vista, Windows Server
Windows 7, Windows Server 2008 R2
7. Click the Hardware tab 8. Click Properties
Displaying the Printer Driver Properties
Standard Printing
Sending a Locked Print File
Printing a Locked Print File Using the Control Panel
Locked Print
6. Enter the password using the number keys, and then press OK
2. Press the Print Jobs tab 3. Press Locked Print Job
4. Select the files you want to print
5. Press Print
Sending a Hold Print File
Printing a Hold Print File Using the Control Panel
Hold Print
Page
Sending a Stored Print File
Printing a Stored Print File Using the Control Panel
Stored Print
If you set the password in the printer driver, enter the password
4. Print
Basic Procedure When Using Scan to Folder
5. Scan
Step 1 Confirming the user name and computer name
The user name is displayed under USERNAME
Step 3 Specifying access privileges for the created shared folder
Registering an SMB Folder
Frequent Added to the page that is displayed first
You can select Frequent and one more key for each title
Locating the SMB folder using Browse Network
Locating the SMB folder manually
Deleting an SMB Registered Folder
Entering the Path to the Destination Manually
Basic Procedure for Sending Scan Files by E- mail
Basic Procedure for Sending Scan Files by E-mail
Example Scanning the document in color mode, and saving as a PDF file
CPL011
Registering an E-mail Destination
Deleting an E-mail Destination
Entering an E-mail Address Manually
7. Press Delete All, and then press OK 8. Press OK 9. Press Exit
10. Press the User Tools/Counter key
1. Press Manual Entry 2. Enter the e-mail address 3. Press OK
Basic Procedure for Storing Scan Files
User Name
Checking a Stored File Selected from the List
Specifying the File Type
Specifying Scan Settings
1. Press Scan Settings
2. Specify resolution, scan size, and other settings, as required
3. Press OK
6. Document Server
Storing Data
The original feeds into the machine automatically
Printing Stored Documents
6. Document Server
7. Web Image Monitor
Displaying Top Page
Help Use Help to view or download Help file contents
Displays the contents of the item selected in the menu area
3. Refresh/Help
4. Basic Information area
Precautions for Loading Paper
8. Adding Paper and Ink
In Low Power mode or Sleep mode If paper is jammed
Loading Paper into the Paper Input Location
The corners are folded
The paper curls away from the paper roll
The edge is dented
The paper has holes in it
The paper is torn
CPT049
CPT048
CPT011
Load the paper roll when the power of the machine is on
Paper roll direction
2. Lift up the paper input location cover until it clicks
Page
11. Remove the left flange from the spool
12. Remove both the right flange and spool from the paper roll
8. Adding Paper and Ink
CPT020
Page
When loading a 76.2 mm 3 inches paper roll, proceed to step
1. Paper roll 2. Guides
If you insert the paper correctly, the edge of the paper is pulled in to the inside of the machine and the beeper sounds
Select Cut when the edge of the paper is cut manually, such as with scissors, or the paper is expanded due to moisture
Printing from the Paper Input Location Using the Printer Function
Specifying a custom size roll of paper using the control panel
7. Press OK 8. Press the User Tools/Counter key
Loading Paper into the Paper Bypass Location
Align the right corner of the paper to the paper set position on the paper bypass location
Do not print on both sides of the paper
Printing from the Paper Bypass Location Using the Printer Function
Specifying regular sizes using the control panel
Specifying a custom size of cut paper using the control panel
If a custom size is already specified, press Change Size
Specifying paper type using the control panel
6. Press OK 7. Press the User Tools/Counter key
Loading Paper into the Paper Bypass Location
Recommended Paper Sizes and Types
Recommended Paper Sizes and Types
Paper type and weight
Paper type and weight
440 mm, 620 × 880 mm, 620 × 440 mm, 490 × 594 mm, 490 × 420 mm
B3 JIS
1000 mm, 707 × 500 mm, 680 × 841 mm, 680 × 420 mm, 660 × 841 mm
Paper type and weight
Paper type and weight
Paper type and weight
Paper type and weight
E 34 × 44 , D 22 ×
E 34 ×
Paper type and weight
1 sheet
Paper type and weight
Paper Roll
Cut Paper
Translucent Paper
Straighten curled or warped paper before loading
8. Adding Paper and Ink
Adding Ink
Adding Ink
Do not touch the IC integrated circuit chip on ink cartridges
Sending Scanned Documents When Ink Has Run Out
Handling ink
Storing ink
Used print cartridges
Replacing an Ink Collector Unit
CPW009
8. Adding Paper and Ink
9. Troubleshooting
Indicators
When an Indicator for the Check Status Key Is Lit
Check Status screen
Problem
Panel Tone
An auto reset was performed through
Panel/screen input rejected
control panel or screen, or the entered
When You Have Problems Operating the Machine
Wait for a while. If the machine is not
When You Have Problems Operating the Machine
Problem
The paper cannot be easily
Problem
Remove the paper as necessary. For
For details about specifying Print
Checking Whether a Nozzle is Clogged
When Print Results Are Not Satisfactory
Checking Whether the Print-heads Scratch the Paper
For details about head cleaning, see p.165 Clean Print-heads
Maintenance
Print Nozzle Check Pattern
5. Check the print results of the test pattern
6. Press Exit
7. Press the User Tools/Counter key
CQA003
Clean Print-heads
Flush Print-heads
Adjustment
Auto Adjust Head Position
An adjustment sensor failure occurred while performing an adjustment
Manual Adjust Head Position
+1 +2 +3
Adjust Print Position
Measure the margins between the center of the printed lines and the paper edges
Adjust Paper Feed
An error will occur and test sheets will not print if
The machine is performing maintenance operations
Perform no other operations while the test sheet is printing
The machine has run out of paper
CQA008
CQA009
To check the results of paper feed adjustment, print the test sheet again
When Messages Are Displayed on the Control Panel
Messages Displayed When Using the Copy/Document Server Function
Message
The destination list is being
Messages Displayed When Using the Printer Function
Status messages
The machine is changing settings. You cannot use the control panel
Hardware Problem HDD
wireless card. Turn the main
then confirm the wireless LAN board is
Message
Message
Messages during Direct print from a removable memory device
Other messages
because the Address Book is
Enter the correct classification code
The classification code is not
Select Optional for classification code
Message
Message
For details about User Authentication
setting, see the printer driver Help
and then set the maximum buffer
The user name for LDAP or
Message
Messages Displayed When Using the Scanner Function
If a message not described here appears, act according to the message
machine connecting to your
settings. For details about how to
The Take no action setting
the folder name for the destination are
Check the Scan Profile configuration
server has failed. Check the
Message
Message
details about how to delete stored
changing scan area and scanning
Because there is not enough
Document Server, only some
Message
Message
Message
Message
Message
Message
Message
When Messages Are Displayed on Your Computer Screen
Messages Displayed When Using the Scanner Function
details about Login User Name, Login
Password, and Driver Encryption Key
Message
Message
Authentication, see Security Guide
Disable the client computers own
If a misfeed occurs, you might not
firewall. For details about firewall
Message
Check whether the machines host
name is specified in the Network
machines IP address could
Connection tab in the properties
10. Appendix
Trademarks
Microsoft Windows Server 2008 Standard
INDEX
Problem with the quality of the printing
Message. 153, 177, 179, 180, 181, 185, 191
Paper bypass location
22, 59, 60
Turning on the power
User code authentication
Web Image Monitor
Stored Print
MEMO
EN GB EN US D124-7502
Page
EN GB EN US
D124-7502
(Refresh): Click 
at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen.
(Help): Use Help to view or download Help file contents.