Manuals / Lanier / Computer Equipment / All in One Printer

Lanier MP CW2200/MP, CW2200SP appendix Troubleshooting, Indicators

Models: MP CW2200/MP CW2200SP

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9. Troubleshooting

9. Troubleshooting

This chapter describes basic troubleshooting procedures.

Indicators

This section describes the indicators displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures.

Indicator	Status

: Paper Misfeed indicator	Appears when a paper misfeed occurs.
	For details about removing jammed paper, see "Removing
	Jammed Paper", Troubleshooting .

: Original Misfeed indicator	Appears when an original misfeed occurs.
	For details about removing jammed paper, see "Removing
	Jammed Paper", Troubleshooting .

: Load Paper indicator	Appears when paper runs out.
	For details about loading paper, see "Loading Paper",
	Paper Specifications and Adding Paper .

: Add Ink indicator	Appears when ink runs out.
	For details about adding ink, see "Replacing Print
	Cartridges", Maintenance and Specifications .

: Waste Ink Full indicator	Appears when the ink collector unit is full.
	Contact your sales or service representative.

: Service Call indicator	Appears when the machine is malfunctioning or requires
	maintenance.

: Cover Open indicator	Appears when one or more covers of the machine are
	open.

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Image 151

Lanier MP CW2200/MP, CW2200SP appendix Troubleshooting, Indicators

Contents

Document Server Web Image Monitor Adding Paper and Ink Troubleshooting AppendixUser Guide What You Can Do with This Machine Getting Started Copy Print ScanPage Turning On/Off the Power TABLE OF CONTENTS1. What You Can Do with This Machine 2. Getting Started4. Print 3. Copy8. Adding Paper and Ink 5. Scan6. Document Server 7. Web Image Monitor10. Appendix 9. TroubleshootingSymbols Used in the Manuals How to Read the ManualsModel-Specific Information Roll Unit RU6520 Paper Input Location Names of Major FeaturesPage Saving Paper 1. What You Can Do with This MachineBRL059S Converting Documents to Electronic Formats Easily Registering Destinations Registering DestinationsUsing the control panel to register destinations in the Address Book See Registering a destination in the address book manually, ScanOperating the Machine More Effectively Customizing the Home Screen as You Like Making Copies Using Various Functions Printing Data Using Various Functions CQH004 Utilizing Stored Documents1 The ScanRouter delivery software is no longer available for sale Using the Scanner in a Network EnvironmentPreventing Information Leakage Security Functions CQH005 Monitoring and Setting the Machine Using a ComputerPreventing an Unauthorized Copy 3. Control panel 2. Getting StartedGuide to Names and Functions of Components 1. Original cover Open to clear jammed originals4. Scanner Stop key Stacks originals delivered to the rear output 1. Original exit Originals are delivered here3. Ink collector unit cover 4. Original output guide2. Getting Started Guide to Functions of the Machines OptionsGuide to Functions of the Machines External Options 1. Paper holder Use to set a paper roll onto the paper input locationGuide to the Names and Functions of the Machines Control Panel 6. Main power indicator 19. Media slots Use to insert an SD card or a USB flash memory device 20. Media access lampGuide to the Names and Functions of the Machines Control Panel How to Use the Home Screen Adding Icons to the Home Screen Adding icons to the Home screen using the User Tools Adding icons to the Home screen using Web Image Monitor7. Select the program you want to add How to Use the Home Screen4. Press Add Icon 5. Press the Program tab 6. Make sure that Copier Program is selected10. Press the User Tools/Counter key 8. Specify the position where Blank is displayed 9. Press OK2. Getting Started Registering Functions in a Program You can enter up to 34 characters for a program name Example of Programs You can easily digitize documents In Scan Settings, select ReduceYou can skip the procedure to unify Select PDF/A in Send File TypeTurning On the Main Power Turning On/Off the PowerTurning Off the Main Power 1. Turn off the main power switch. The main power indicator goes out User Code Authentication Using the Control Panel When the Authentication Screen is DisplayedLogging In Using the Control Panel 1. Press the Login/Logout key Logging Out Using the Control Panel1. Press Login 2. Enter a Login User Name, and then press OK 3. Enter a Login Password, and then press OKPlacing Originals on the Original Table Placing OriginalsStopping originals from feeding in Scanning an Original Using a Carrier SheetCPL032 Placing Rolled OriginalsCBA051 CPT009CPT035 3. Copy Basic ProcedureThe original feeds into the machine automatically, and copying starts 7. Place the original on the original table3. Copy Reducing or Enlarging Originals Preset Reduce / Enlarge3. Copy ZoomThis section describes how to enter the ratio using the number keys You can specify the reproduction ratio in increments of 0.1%CKN008 Auto Reduce / EnlargeYou cannot use the paper bypass location with this function Reducing or Enlarging OriginalsUser Auto Reduce / Enlarge mainly Europe 3. Place the original, and start scanning 1. Press User Auto R/E3. Copy Combined Copying 3. Copy 1. Press Combine 2. Select the number of originals to combine3. Press OK 4. Select the paper size 5. Place the original, and start scanningSpecifying the Length of Copy Paper Cut Preset CutSynchro Cut 2. Place the original, and start scanning 1. Select a preset cut size of the Paper Input Location 1 or1. Press Variable Cut Variable Cut3. Copy 2. Enter the length with the number keys, and then press 3. Press OK4. Select Paper Input Location 1 or 5. Place the original, and start scanningCopying onto Regular Size Paper from the Paper Bypass Location Copying from the Paper Bypass LocationCopying onto Custom Size Paper from the Paper Bypass Location Copying from the Paper Bypass Location 10. Press OK twiceStoring Data in the Document Server 4. Print Installing the Printer Driver for a Network ConnectionInstalling the Printer Driver for the Selected Port Using the Standard TCP/IP portIntermediate certificates cannot be installed on this machine Using the IPP portTo print via IPP-SSL, use the SmartDeviceMonitor for Client port The installation starts Using the LPR port64-bit driver D\X64\DRIVERS\PS\X64\MUI\DISK1 If LPR Port does not appear, see Windows Help and install it Using the SmartDeviceMonitor for Client portProceed to step Changing the port settings for SmartDeviceMonitor for Client Describes the driver installation procedure for Windows print server Using Windows Print Server as a Network PrinterWindows 7, Windows Server 2008 R2 Windows XP, Windows Server 2003/2003 R2 Installing the Printer Driver for USB ConnectionWindows 7, Windows Server 2008 R2 Windows Vista, Windows Server7. Click the Hardware tab 8. Click Properties Displaying the Printer Driver Properties Standard Printing Locked Print Printing a Locked Print File Using the Control PanelSending a Locked Print File 5. Press Print 6. Enter the password using the number keys, and then press OK2. Press the Print Jobs tab 3. Press Locked Print Job 4. Select the files you want to printHold Print Printing a Hold Print File Using the Control PanelSending a Hold Print File Page Stored Print Printing a Stored Print File Using the Control PanelSending a Stored Print File If you set the password in the printer driver, enter the password 4. Print 5. Scan Basic Procedure When Using Scan to FolderStep 1 Confirming the user name and computer name The user name is displayed under USERNAME Registering an SMB Folder Step 3 Specifying access privileges for the created shared folderYou can select Frequent and one more key for each title Frequent Added to the page that is displayed firstLocating the SMB folder manually Locating the SMB folder using Browse NetworkDeleting an SMB Registered Folder Entering the Path to the Destination Manually CPL011 Basic Procedure for Sending Scan Files by E- mailBasic Procedure for Sending Scan Files by E-mail Example Scanning the document in color mode, and saving as a PDF fileRegistering an E-mail Destination Deleting an E-mail Destination 1. Press Manual Entry 2. Enter the e-mail address 3. Press OK Entering an E-mail Address Manually7. Press Delete All, and then press OK 8. Press OK 9. Press Exit 10. Press the User Tools/Counter keyUser Name Basic Procedure for Storing Scan FilesChecking a Stored File Selected from the List Specifying the File Type 3. Press OK Specifying Scan Settings1. Press Scan Settings 2. Specify resolution, scan size, and other settings, as requiredStoring Data 6. Document ServerThe original feeds into the machine automatically Printing Stored Documents 6. Document Server Displaying Top Page 7. Web Image Monitor4. Basic Information area Help Use Help to view or download Help file contentsDisplays the contents of the item selected in the menu area 3. Refresh/Help8. Adding Paper and Ink Precautions for Loading PaperIn Low Power mode or Sleep mode If paper is jammed Loading Paper into the Paper Input Location The paper has holes in it The corners are foldedThe paper curls away from the paper roll The edge is dentedCPT011 The paper is tornCPT049 CPT048Load the paper roll when the power of the machine is on Paper roll direction 2. Lift up the paper input location cover until it clicks Page CPT020 11. Remove the left flange from the spool12. Remove both the right flange and spool from the paper roll 8. Adding Paper and InkPage 1. Paper roll 2. Guides When loading a 76.2 mm 3 inches paper roll, proceed to stepIf you insert the paper correctly, the edge of the paper is pulled in to the inside of the machine and the beeper sounds Select Cut when the edge of the paper is cut manually, such as with scissors, or the paper is expanded due to moisture Specifying a custom size roll of paper using the control panel Printing from the Paper Input Location Using the Printer Function7. Press OK 8. Press the User Tools/Counter key Loading Paper into the Paper Bypass Location Align the right corner of the paper to the paper set position on the paper bypass location Do not print on both sides of the paper Specifying regular sizes using the control panel Printing from the Paper Bypass Location Using the Printer FunctionIf a custom size is already specified, press Change Size Specifying a custom size of cut paper using the control panelSpecifying paper type using the control panel Loading Paper into the Paper Bypass Location 6. Press OK 7. Press the User Tools/Counter keyRecommended Paper Sizes and Types Recommended Paper Sizes and Types Paper type and weight Paper type and weight 1000 mm, 707 × 500 mm, 680 × 841 mm, 680 × 420 mm, 660 × 841 mm B3 JIS440 mm, 620 × 880 mm, 620 × 440 mm, 490 × 594 mm, 490 × 420 mm Paper type and weight Paper type and weight Paper type and weight Paper type and weight E 34 × E 34 × 44 , D 22 ×Paper type and weight 1 sheet Paper type and weight Paper Roll 8. Adding Paper and Ink Cut PaperTranslucent Paper Straighten curled or warped paper before loadingAdding Ink Adding InkDo not touch the IC integrated circuit chip on ink cartridges Sending Scanned Documents When Ink Has Run Out Storing ink Handling inkUsed print cartridges Replacing an Ink Collector Unit CPW009 8. Adding Paper and Ink Indicators 9. TroubleshootingCheck Status screen When an Indicator for the Check Status Key Is LitProblem control panel or screen, or the entered Panel ToneAn auto reset was performed through Panel/screen input rejectedWhen You Have Problems Operating the Machine Wait for a while. If the machine is not When You Have Problems Operating the Machine Problem The paper cannot be easily Problem Remove the paper as necessary. For For details about specifying Print Checking Whether the Print-heads Scratch the Paper When Print Results Are Not SatisfactoryChecking Whether a Nozzle is Clogged For details about head cleaning, see p.165 Clean Print-heads Print Nozzle Check Pattern MaintenanceCQA003 5. Check the print results of the test pattern6. Press Exit 7. Press the User Tools/Counter keyClean Print-heads Flush Print-heads Auto Adjust Head Position AdjustmentAn adjustment sensor failure occurred while performing an adjustment Manual Adjust Head Position +1 +2 +3 Adjust Print Position Measure the margins between the center of the printed lines and the paper edges Perform no other operations while the test sheet is printing Adjust Paper FeedAn error will occur and test sheets will not print if The machine is performing maintenance operationsThe machine has run out of paper CQA009 CQA008To check the results of paper feed adjustment, print the test sheet again Messages Displayed When Using the Copy/Document Server Function When Messages Are Displayed on the Control PanelMessage The destination list is being Status messages Messages Displayed When Using the Printer Functionthen confirm the wireless LAN board is The machine is changing settings. You cannot use the control panelHardware Problem HDD wireless card. Turn the mainMessage Message Messages during Direct print from a removable memory device Other messages Select Optional for classification code because the Address Book isEnter the correct classification code The classification code is notMessage Message The user name for LDAP or For details about User Authenticationsetting, see the printer driver Help and then set the maximum bufferMessage If a message not described here appears, act according to the message Messages Displayed When Using the Scanner Functionthe folder name for the destination are machine connecting to yoursettings. For details about how to The Take no action settingCheck the Scan Profile configuration server has failed. Check the Message Message Document Server, only some details about how to delete storedchanging scan area and scanning Because there is not enoughMessage Message Message Message Message Message Message Password, and Driver Encryption Key When Messages Are Displayed on Your Computer ScreenMessages Displayed When Using the Scanner Function details about Login User Name, LoginMessage Message firewall. For details about firewall Authentication, see Security GuideDisable the client computers own If a misfeed occurs, you might notMessage Connection tab in the properties Check whether the machines hostname is specified in the Network machines IP address couldTrademarks 10. AppendixMicrosoft Windows Server 2008 Standard INDEX 22, 59, 60 Problem with the quality of the printingMessage. 153, 177, 179, 180, 181, 185, 191 Paper bypass locationStored Print Turning on the powerUser code authentication Web Image MonitorEN GB EN US D124-7502 MEMOPage D124-7502 EN GB EN US