Troubleshooting

Basic Troubleshooting

Table 2 is organized in order of common symptoms, with a series of possible causes. Each possible cause also shows possible troubleshooting remedies, including system display checks where appropriate.

 

 

 

In troubleshooting, AC

 

 

 

voltages can be measured

 

 

 

at this series of test points

 

 

 

using a narrow probe

 

 

Figure 8 AC Test Points

 

 

 

 

 

 

 

Table 2

Troubleshooting

 

 

Symptom

Possible Cause

Possible Remedy

 

 

 

 

 

 

 

 

No DC Voltage.

Use a DC voltmeter to check the voltage directly on the DC

 

 

 

 

terminals. If not present, the problem is external. If present, the

 

 

 

 

inverter could be damaged. Contact OutBack Technical Support

 

 

 

 

(see inside front cover of this manual).

 

 

 

 

 

 

 

 

Jumper J3 missing.

See the Installation Manual for the location of J3. Confirm the

 

 

 

 

jumper is present. If missing, replace the jumper. Or follow the

 

 

No AC output

 

Installation Manual instructions to install an external switch.

 

 

 

 

 

 

 

 

 

 

(will not invert).

Unit defaulted off

The Radian inverter is given an initial OFF command in the

 

 

 

(No MATE3 present; initial

factory. With DC present, use narrow pliers to remove jumper J3

 

 

 

install; J3 confirmed present).

from its pins. Once removed, install it again. This is the

 

 

 

 

equivalent of “jiggling the switch.”

 

 

 

 

 

 

 

 

Inverter set to Off.

MATE3 system display only: Set to On with the INVERTER hot key.

 

 

 

 

 

 

 

 

Inverter set to Search (Search

MATE3 system display only: If constant power is required, set to On

 

 

 

mode).

with the INVERTER hot key. (If this setting was intentional, then

 

 

 

 

no action is required.)

 

 

 

 

 

 

 

One or more

Unit is slave and is in Power

MATE3 system display only: Check Power Save levels in the

 

 

inverters will not

Save mode.

Inverter Stacking menu and test with loads. Determine if the

 

 

invert while others

 

inverter comes on at the appropriate levels. (If this setting was

 

 

do (in multi-inverter

 

intentional, then no action is required.)

 

 

system).

 

 

 

 

 

 

 

 

 

900-0020-01-00 Rev A

 

33

 

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Outback Power Systems GS8048 manual Basic Troubleshooting, Troubleshooting Symptom Possible Cause Possible Remedy