126Palm-size PC User’s Guide
Troubleshooting
Use the advice in this section whenever you start to have problems with getting your
Note
•When having problems with Windows CE Services, see its help for advice about what you should do. You can also find information in the “Troubleshooting” section of the separate Hardware Manual.
•If you experience frequent problems with
Dial-up Connection
“Port disabled” error message
•Check your modem card to make sure it is inserted securely into the card slot as far as it will go.
•Check your
“Cannot detect carrier” error message
•Check to make sure that the modem card is correctly connected to a telephone line.
•Check if there is a problem with the telephone line.
•Make sure the modem is connected to an analog telephone line. It will not work if it is connected to a digital line.
•Make sure the number you are dialing is correct. See “To make
Unreliable connection
•Try charging
•If the telephone line you are using has call waiting, disable it. Tap Start, Settings, and then Dialing. In the Properties dialog, select the Disable call waiting option. Next, enter the disable code specified by your telephone company.
Infrared Communications
Note the following whenever you are having problems communicating with another Windows CE device using infrared.
•Transfer only one file at a time or no more than 25 Contacts cards at a time.
•Align the infrared ports so they are facing directly at each other, and are no more than 30cm apart.
•Some types of lighting, especially fluorescent type, can interfere with infrared communication. Try moving to another location.
•Disconnect the AC adapter from the
