Troubleshooting

Problem

Procedure

 

Some CD/DVDs run

The software or hardware configuration may be

correctly, but others do

causing a problem. Make sure the hardware

not

configuration matches your software's needs.

 

Check the CD/DVD documentation.

 

Check the type of CD/DVD you are using. The

 

drive supports:

 

 

DVD-ROM:

DVD-ROM, DVD-Video,

 

 

DVD-R, DVD-RW, DVD+R,

 

 

DVD+RW, DVD-RAM

 

CD-ROM:

CD-DA, CD-Text, Photo CD

 

 

(single/multi-session),

 

 

CD-ROM Mode 1, Mode 2,

 

 

CD-ROM XA Mode 2 (Form1,

 

 

Form2), Enhanced CD

 

 

(CDEXTRA)

 

Recordable CD: CD-R, CD-RW, DVD-R,

 

 

DVD-R(DL), DVD-RW,

 

 

DVD+R, DVD+R(DL),

 

 

DVD+RW, DVD-RAM

 

Check the region code on the DVD. It must

 

match that on the DVD Super Multi drive. Region

 

codes are listed in the Optical Disc Drive section

 

in Chapter 2, The Grand Tour.

Cannot write correctly

If you have trouble writing, make sure you are

 

observing the following precautions:

Use only media recommended by TOSHIBA Do not use the mouse or keyboard during writing.

Use only the software supplied with the computer for recording.

Do not run or start other software during writing. Do not jar the computer during writing.

Do not connect/disconnect external devices or install/remove internal cards during writing. If problems persist, contact your dealer.

9-12

User’s Manual

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Toshiba Satellite M300/M300D/ L310/L310D Satellite Pro M300/M300D/ L310/L310D user manual Dvd-R, Dvd-Rw, Dvd+R