Toshiba Satellite M300/M300D/ L310/L310D Satellite Pro M300/M300D/ L310/L310D user manual

Troubleshooting

DVD Super Multi drive

For more information, refer to Chapter 4, Operating Basics.

Problem	Procedure
You cannot access a	Make sure the drive's drawer is securely closed.
CD/DVD in the drive	Press gently until it clicks into place.
	Open the drawer and make sure the CD/DVD is
	properly seated. It should lie flat with the label
	facing up.
	A foreign object in the drawer could block laser
	light from reading the CD/DVD. Make sure there
	is no obstruction. Remove any foreign object.
	Check whether the CD/DVD is dirty. If it is, wipe it
	with a clean cloth dipped in water or a neutral
	cleaner. Refer to the Media care section in
	Chapter 4, Operating Basics, for details on
	cleaning.

User’s Manual 9-11