Toshiba Satellite M300/M300D/ L310/L310D Satellite Pro M300/M300D/ L310/L310D AC power, Battery

Troubleshooting

AC power

If you have trouble turning on the computer with the AC adaptor connected, check the Battery indicator. Refer to Chapter 6, Power and Power-Up Modes for more information.

Problem	Procedure
AC adaptor doesn’t	Check the connections. Make sure the cord is
power the computer	firmly connected to the computer and a power
	outlet.
	Check the condition of the cord and terminals. If
	the cord is frayed or damaged, replace it. If the
	terminals are soiled, wipe them with cotton or a
	clean cloth.
	If the AC adaptor still does not power the
	computer, contact your dealer.

Battery

If you suspect a problem with the battery, check the Battery indicator. For information on indicator and battery operation refer to Chapter 6, Power and Power-Up Modes.

Problem	Procedure
Battery doesn't power	The battery may be discharged. Connect the AC
the computer	adaptor to charge the battery.
Battery doesn’t charge	If the battery is completely discharged, it will not
when the AC adaptor is	begin charging immediately. Wait a few minutes.
attached ( Battery	If the battery still does not charge, make sure the
indicator does not glow	outlet of the AC adaptor is supplying power.
orange.)	Test it by plugging in an appliance.
	Check whether the battery is hot or cold to the
	touch. If the battery is too hot or too cold, it will
	not charge properly. Let it reach room
	temperature.

User’s Manual 9-5