Whirlpool MFW 9600S, MFW 9700S manual Troubleshooting Chart, Problem

Models: MFW 9600S MFW 9700S

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TROUBLESHOOTING CHART

 

 

POSSIBLE CAUSE/TEST

PROBLEM

 

 

NOTE: Possible Cause/Tests must be performed in the sequence shown for each

 

 

problem

 

 

 

 

 

 

 

 

 

 

1.

Check that the unit is plugged into a working outlet and for blown fuses.

 

2.

Check for power going to Central Control Unit (CCU) by listening for a click in

WILL NOT POWER

 

the CCU when unit is plugged in. If no click, replace CCU.

UP

3.

Unplug washer or disconnect power.

Touchpads do not

4.

Check continuity of line cord and line filter.

respond when

5.

Check harness connections to CCU.

pressed

6.

Plug in washer or reconnect power.

 

 

7.

Check the touchpad/LED assembly by selecting different cycles and changing

 

 

the modifiers and options available to confirm the touchpad/LED is responding.

 

 

 

 

1.

Open and close the door. The door has to be opened between consecutive

 

 

wash cycles.

 

2.

Check the door switch/lock unit using the diagnostics (see Diagnostic test).

WILL NOT START

3.

If door is locked, drain the unit.

4.

Unplug washer or disconnect power.

CYCLE

5.

Check the wire harness connections.

 

 

6.

Plug in washer or reconnect power.

 

7.

Check the touchpad/LED assembly by selecting different cycles and changing

 

 

the modifiers and options available to confirm the touchpad/LED is responding.

 

 

 

 

1.

Check for a Fault/Error Code on the display.

 

2.

Press PAUSE/CANCEL button on the touchpad twice.

 

3.

Check the touchpad/LED assembly by selecting different cycles and changing

 

 

the modifiers and options available to confirm the touchpad/LED is responding.

WILL NOT SHUT OFF

4.

Unplug washer or disconnect power.

5.

Check that the drain hose and drain pump filter are clear of foreign objects and

 

 

 

not plugged.

 

6.

Plug in washer or reconnect power.

 

7.

Check drain pump.

 

8.

Verify CCU operation by running a Diagnostic test or any cycle.

 

 

 

 

1.

Press PAUSE/CANCEL button on the touchpad twice.

 

2.

Drain the unit, then check that the drain hose and drain pump filter are clear of

 

 

foreign objects.

CONTROL WILL

3.

Check the touchpad/LED assembly by selecting different cycles and changing

NOT ACCEPT

 

the modifiers and options available to confirm the touchpad/LED is responding.

SELECTIONS

4.

Unplug washer or disconnect power.

 

5.

Check harness connections.

 

6.

Plug in washer or reconnect power.

 

7.

Verify CCU operation by running a Diagnostic test or any cycle.

 

 

 

6-11

Page 81
Image 81
Whirlpool MFW 9600S, MFW 9700S manual Troubleshooting Chart, Problem