POSSIBLE CAUSE/TEST

PROBLEM

 

 

 

 

NOTE: Possible Cause/Tests must be performed in the sequence shown for

 

 

 

 

each problem

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.

Verify the unit is level.

 

 

2.

Verify dispenser drawer is not clogged with detergent.

 

 

3.

Check water connections to the unit and within the unit. Check for plugged

 

 

 

screen in water source.

WILL NOT DISPENSE

 

4.

Check dispenser motor.

 

 

5.

Unplug washer or disconnect power.

 

 

6.

Check harness connections.

 

 

7.

Plug in washer or reconnect power.

 

 

8.

Verify CCU operation by running a Diagnostic test or any cycle.

 

 

 

 

 

 

1.

Check installation. Verify hot and cold water faucets are open.

 

 

2.

Check inlet valves.

 

 

3.

Check water connections to the unit and within the unit. Make sure water supply

 

 

 

hoses are unobstructed. Check for plugged screen.

WILL NOT FILL

 

4.

Plug in washer or reconnect power.

 

 

5.

Check operating pressure switch.

 

 

6.

Check drain pump motor.

 

 

7.

Verify CCU operation by running a Diagnostic test or any cycle.

 

 

8.

Check under problem “Will Not Dispense.”

 

 

 

 

 

 

1.

Verify the unit is level.

 

 

2.

Check pump drain system. This could indicate a failure to drain.

OVER FILLS

 

3.

Check operating pressure switch.

 

4.

Check pressure switch hose.

 

 

 

 

5.

Verify flow meter operation by blowing air though the part and measuring the

 

 

 

resistance.

 

 

6.

Verify CCU operation by running a Diagnostic test or any cycle.

 

 

 

 

 

 

1.

Check drive belt.

 

 

2.

Check drive motor.

DRUM WILL

 

3.

Unplug washer or disconnect power.

NOT ROTATE

 

4.

Check wire harness connections.

 

 

5.

Plug in washer or reconnect power.

 

 

6.

Check the MCU by looking for operations of the drive motor.

 

 

 

 

 

 

1.

Check drive motor.

 

 

2.

Unplug washer or disconnect power.

MOTOR

 

3.

Check wire harness connections.

OVERHEATS

 

4.

Check drive belt.

 

 

5.

Plug in washer or reconnect power.

 

 

6.

Check the MCU by looking for operations of the drive motor.

 

 

 

 

6-12

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Whirlpool MFW 9700S, MFW 9600S manual Drum will