Others

Before calling service personnel

Check the following guide for the possible cause of a problem before contacting service.

 

SYMPTOMS

POSSIBLE SOLUTIONS

PAGE

 

DVD/VCR

 

 

 

 

• Make sure the power cord is plugged in.

5

 

DVD/VCR does not operate.

• Try another AC outlet.

–

 

• Power is off, check fuse or circuit breaker.

–

 

 

• Unplug unit, then plug it back in.

5

 

 

• Select the DVD or VCR mode before operating.

30,42

 

 

 

 

 

 

• Antenna connection is not correct or antenna cable is disconnected.

14~17

 

 

• The video channel is not in the correct position or the TV is not set to the video

22

 

No picture.

channel 3 or 4.

 

 

• Check the unit is connected correctly.

14~19

 

 

• The video input selector of the TV is not set to VIDEO. Set to VIDEO (or

–

 

 

equivalent).

 

 

 

• Channel is set to the external mode.

–

 

No sound.

• Check the unit is connected correctly.

14~19

 

• Check the input selector of the amplifier is set properly.

–

 

 

• The unit is in the Special playback mode.

31,44

 

 

 

 

 

 

• Aim at the remote control at the remote sensor.

 

 

The remote control does not function.

• Operate within Approx. 7 Meters or reduce the light in the room.

 

 

• Clear the path of the beam.

13

 

 

• The batteries are weak. Replace the batteries.

 

 

 

 

 

• Check the batteries are inserted correctly.

 

 

 

 

 

 

No CATV reception.

• Check all CATV connections.

16,17

 

• Station or CATV system problems, try another station.

 

 

 

 

 

 

 

 

VCR

 

 

 

TV recording does not work.

• The erase prevention tab of the video cassette is broken off.

29,34

 

• The unit is in the external input mode.

 

 

 

 

 

 

 

 

Timer recording does not work.

• The time is not set correctly.

24

 

• The recording start/end time is not set correctly.

37

 

 

• The TIMER has not been pressed ( is not lit).

37

 

 

 

 

 

 

• Tracking adjustment beyond range of automatic tracking circuit. Try Manual

31

 

Noise bars on screen.

tracking adjustment.

 

 

• Video heads are dirty.

31

 

 

 

 

• The tape is worn or damaged.

–

 

 

 

 

 

DVD

 

 

 

Display is not shown in your language.

• Select proper language in the menu options.

63

 

 

 

 

 

 

• No disc is inserted.

42

 

Playback doesn’t start.

• The disc may be dirty. Clean up the disc.

6

 

 

• The unit cannot play DVD-ROMs, etc.

8

 

Stopping playback, slow-motion play, repeat

 

 

 

play, or memory play, etc. cannot be

• Some discs may not do some of the functions.

–

 

performed.

 

 

 

 

 

 

 

No picture

• The S-VIDEO/COMPONENT selector is not set correctly

19

 

No 4:3 (16:9) picture.

• The setup does not match your TV.

57

 

 

 

 

 

No on-screen display.

• Select Display “On”.

58

 

No surround sound.

• The setup does not match your stereo system.

20

 

 

 

 

 

The unit or remote operation key is not

• Turn off the unit and unplug the AC power cord for several minutes, then replug it.

–

 

functioning.

 

 

 

 

 

 

 

 

Playback does not start when the title is

• Check the Parental setup.

60,61

 

selected.

 

 

 

 

 

 

 

 

Audio soundtrack and/or subtitle language

• Multilingual language is not recorded on the DVD disc.

65,66

 

is not changed when you play back a DVD.

 

 

 

 

 

 

 

 

No subtitle.

• Some discs have no subtitles.

56

 

• Subtitles are cleared. Press SUBTITLE.

 

 

 

Angle cannot be changed.

• Multi-angles are not recorded on the DVD disc.

54

 

 

 

 

 

appears on the screen.

• The function is prohibited with the unit or the disc.

44

 

 

 

 

68