Advanced Operation

Automatic Busy Redial

 

 

Automatic Busy Redial

After reaching a busy outside number, you can activate Automatic Busy Redial so that the system automatically redials the number at regular intervals. The system repeats the redial until the destination is no longer busy. This feature may not be on some phones on your system. Automatic Busy Redial is not attempted while your station is busy, but continues to time-out.

To activate Automatic Busy Redial

1.

When you reach a busy number, press

+

. You hear busy tone.

2.

Hang up. The system redials, up to 5 to 20 times, every 30 to 180 seconds (depending on system

 

programming). Your telephone receives ring tone when Automatic Busy Redial dials the number and

 

it is available.

 

 

 

3.

Lift the handset and wait for the party to answer. If you do not pick up the handset within recall

 

timeout (5 to 60 seconds) after a connection is made, you hear a muted ring for another 30 seconds,

 

then the call disconnects.

 

 

 

To cancel Automatic Busy Redial

 

 

 

 

Lift the handset and press

.

 

 

Automatic Callback

 

When you reach a busy station, you can set Automatic Callback to have the system monitor the busy

 

extension and notify you when it becomes idle.

 

 

 

 

Automatic Callback can also place you in queue for an available outside line, if you reach a line group

 

in which all lines are busy. When a station or line becomes available, the system rings your telephone.

 

Recall#441

 

 

 

 

Then when you answer, it automatically rings the intended destination. The amount of time the

 

system will wait for an idle destination is set in system programming.

 

 

To set Automatic Callback

 

 

 

1.

If you hear busy tone after dialling an outside line access code or a station number, press

 

. Busy tone

 

stops, followed by success tone, then busy tone resumes

 

 

2.

Hang up.You can make other calls#442while waiting.

.

 

 

Strata CTX Standard Telephone User Guide October 2002

 

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Toshiba Standard Telephone Automatic Callback, To activate Automatic Busy Redial, To cancel Automatic Busy Redial