TECRA A11/S11, Satellite Pro S500

Problem

Procedure

External devices

Some external devices may not work when

connected to the

connected to a compatible port if the USB Sleep

compatible ports do

and Charge function is enabled.

not work when

Reconnect the external device after turning the

connected to a

computer ON.

compatible port.

If the external device still does not work, connect

 

 

device to an USB port that does not have the

 

USB Sleep and Charge function-compatible icon

 

( ) or change to disable the USB Sleep and

 

Charge function.

 

 

The “USB Wakeup

When USB Sleep and Charge function is

function” does not

enabled, the “USB WakeUp” function does not

work.

work for ports that support the USB Sleep and

 

Charge function.

 

In that case, use an USB port that does not have

 

the USB Sleep and Charge function-compatible

 

icon ( ) or change to disable USB Sleep and

 

Charge function.

 

 

eSATA device

In addition to the information in this section, please also refer to the documentation supplied with your eSATA device.

Problem

Procedure

eSATA device does

Remove the eSATA device from the computer

not work

and then reconnect it to a free port it in order to

 

ensure it is firmly attached.

 

A connected eSATA device may not be

 

recognized if it is connected to the computer’s

 

eSATA/USB combo port while the computer is in

 

Sleep Mode or Hibernation Mode. If this occurs,

 

disconnect the eSATA device and then reconnect

 

the device while the computer is turned on.

 

 

 

Ensure that any required eSATA device drivers

 

are properly installed - to achieve this you should

 

refer to both the device documentation and the

 

operating system documentation.

 

If you are still unable to resolve the problem,

 

contact your reseller, dealer or service provider.

 

 

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User’s Manual