Appendix B Troubleshooting, For Windows XP OS | TP-Link td-w8961nd

Image 76

TP-Link td-w8961nd Appendix B Troubleshooting, What can I do if I don’t know or forgot my password?, For Windows XP OS

Contents

TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router Rev 2.0.0 COPYRIGHT & TRADEMARKS FCC RF Radiation Exposure Statement FCC STATEMENT CE Mark Warning National RestrictionsCountry Restriction DECLARATION OF CONFORMITY Product Description 300Mbps Wireless N ADSL2+ Modem RouterShenzhen, P. R. China ETSI EN 300 328 V1.7.1 Package Contents Hardware InstallationQuick Installation Guide Software Configuration Appendix A Specifications Appendix B TroubleshootingAppendix C Technical Support Maintenance 300Mbps Wireless N ADSL2+ Modem Router User Guide Package ContentsTD-W8961ND 1.2 Main Features WirelessChapter 1 Introduction 1.1 Product Overview 1.3 Conventions TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Chapter 2 Hardware Installation 2.1 The Front PanelLED Explanation Name 1. If the ADSL LED is off, please check your Internet connection first. Refer to 2.4 Connecting the Router for more information about how to make Internet connection correctly. If you have already made a right connection, please contact your ISP to make sure if your Internet service is available now 2.2 The Back Panel 2.4 Connecting the Router 2.3 Installation EnvironmentBack to LED Explanation TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Chapter 3 Quick Installation Guide 3.1 Configure PC TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Step 4 Configure the IP address as Figure 3-4 shows. After that, click OK 2 Is the TCP/IP configuration for your PC correct? 3.2 Login1 Is the connection between your PC and the Router correct? Step 1 Select the Quick Start tab, then click RUN WIZARD, and you will see the next screen. Click the NEXT button and Connection Type. Then click NEXT Step 5 Configure the rules for the WLAN, and click NEXT Step 6 Click NEXT to finish the Quick Start 4.1 Status Chapter 4 Software Configuration4.1.1 Device Info 4.1.2 System Log Click the CLEAR LOG button to clear the logs 4.1.3 StatisticsClick the SAVE LOG button to save the logs ¾ Select Ethernet, and you will see the statistics table as below Statistics Table 4.2 Quick Start Please refer to 3.2 Login¾ Select ADSL, and you will see the statistics table as below ¾ Select WLAN, and you will see the statistics table as below 4.3 Interface Setup 4.3.1 Internet 1 Dynamic IP Address 2 Static IP Address 3 PPPoA/PPPoE 4.3.2 LAN 4 Bridge Mode TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide IGMP Snoop Enable the IGMP Snoop function if you need How to assign a static IP address to the client? If you select Disabled, the DHCP function will not take effect 4.3.3 Wireless TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide ¾ Multiple SSIDs Settings These are the settings of the SSID 1 WEP- 64Bits 2 WEP-128Bits 3 WPA-PSK 4 WPA2-PSK 5 WPA-PSK/WPA2-PSK 1 PBC 4.3.3.1 WPS SettingsMethod One Method Two 2 PIN code 300Mbps Wireless N ADSL2+ Modem Router User Guide TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 4.4 Advanced Setup 4.4.1 Firewall 4.4.2 Routing 4.4.3 NAT 4.4.3.1 DMZ 4.4.3.2 Virtual Server Other operations for the entries as shown in Figure To add a virtual server entry4.4.3.3 IP Address Mapping To add a mapping rule 4.4.4 QoSIP Address Mapping is only available for VCs with Multiple IPs ¾ Summary Click the button to view the configurations of QoS 4.4.5 VLAN 1 Assign VLAN PVID for each Interface 2 Define VLAN Group 4.4.6 ADSL 4.5 Access Management 4.5.1 ACL 4.5.2 Filter 4.5.2.1 IP Filter ¾ Interface Select the interface for the entry To add an IP Address filtering entry Step 5 Finally, click the SAVE to save the entry 4.5.2.2 MAC Filter To add a MAC Address filtering entry Select the “MAC” as the Rule Type on the Filter screen show in Figure 4.5.2.3 Application Filter 4.5.2.4 URL Filter To add a URL filter entry 4.5.3 SNMP 4.5.4 UPnP 4.5.5 DDNS 4.5.6 CWMP 4.6 Maintenance 4.6.2 Time Zone 4.6.1 Administration1 NTP Server automatically 2 PC’s Clock 3 Manually 4.6.3 Firmware To upgrade the routers firmware, follow these instructions below To back up the Router’s current settings 3 The router will reboot after the upgrading has been finishedTo restore the Router’s settings 4.6.5 Diagnostics 4.6.4 SysRestart 4.7 Help TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide General Appendix A SpecificationsPhysical and Environment Appendix B Troubleshooting 2. What can I do if I don’t know or forgot my password?3. What can I do if I cannot access the web-based configuration page? For Windows XP OS Right-click Local Area Click Network ConnectionsConnection Click Properties Double-click Internet Protocol TCP/IP Select Obtain an IP address automaticallyClick OK Select Obtain DNS server address automatically TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Click View network status and tasks Click View status For Windows Vista OSClick Properties Protocol Version 4 TCP/IPv4 Select Obtain an IP address automatically Click View network status and tasks Click Change adapter settings For Windows 7 OSRight-click Local Area Connection Click Properties Select Obtain DNS server address automatically 4. What can I do if I cannot access the Internet? Click Internet Options Select Never dial a connection 2 Check to see if you can log on to the web management page of the Modem Router. If you can, try the following steps. If you cannot, please set your computer referring to T3 then try to see if you can access the Internet. If the problem persists, please go to the next step Appendix C Technical Support Technical Support GlobalSingapore USA/Canada