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TP-Link td-w8961nd manual TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide

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TD-W8961ND300Mbps Wireless N ADSL2+ Modem Router User Guide

2)Check to see if you can log on to the web management page of the Modem Router. If you can, try the following steps. If you cannot, please set your computer referring to T3 then try to see if you can access the Internet. If the problem persists, please go to the next step.

3)Consult your ISP and make sure all the VPI/VCI, Connection Type, account username and password are correct. If there are any mistakes, please correct the settings and try again.

4)If you still cannot access the Internet, please restore your Router to its factory default settings and reconfigure your Router by following the instructions of this QIG.

5)Please feel free to contact our Technical Support if the problem still exists.

)Note:

For more details about Troubleshooting and Technical Support contact information, please log on

to our Technical Support Website: http://www.tp-link.com/support/Support.asp

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TP-Link td-w8961nd manual TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide

Contents

Rev 2.0.0 TD-W8961ND 300Mbps Wireless N ADSL2+ Modem RouterCOPYRIGHT & TRADEMARKS FCC STATEMENT FCC RF Radiation Exposure StatementNational Restrictions CE Mark WarningCountry RestrictionProduct Description 300Mbps Wireless N ADSL2+ Modem Router DECLARATION OF CONFORMITYShenzhen, P. R. China ETSI EN 300 328 V1.7.1Hardware Installation Package ContentsQuick Installation Guide Software ConfigurationAppendix B Troubleshooting Appendix A SpecificationsAppendix C Technical Support Maintenance300Mbps Wireless N ADSL2+ Modem Router User Guide Package ContentsTD-W8961ND Wireless 1.2 Main FeaturesChapter 1 Introduction 1.1 Product OverviewTD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 1.3 Conventions2.1 The Front Panel Chapter 2 Hardware InstallationTD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide LED Explanation1. If the ADSL LED is off, please check your Internet connection first. Refer to 2.4 Connecting the Router for more information about how to make Internet connection correctly. If you have already made a right connection, please contact your ISP to make sure if your Internet service is available now TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideTD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 2.2 The Back Panel2.4 Connecting the Router 2.3 Installation EnvironmentTD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Back to LED ExplanationTD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 3.1 Configure PC Chapter 3 Quick Installation GuideTD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Step 4 Configure the IP address as Figure 3-4 shows. After that, click OK TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideTD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 3.2 Login2 Is the TCP/IP configuration for your PC correct? 1 Is the connection between your PC and the Router correct?TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideStep 1 Select the Quick Start tab, then click RUN WIZARD, and you will see the next screen. Click the NEXT button and Connection Type. Then click NEXTStep 5 Configure the rules for the WLAN, and click NEXT TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideStep 6 Click NEXT to finish the Quick Start 4.1 Status Chapter 4 Software Configuration4.1.1 Device Info TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideTD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 4.1.2 System LogTD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 4.1.3 StatisticsClick the CLEAR LOG button to clear the logs Click the SAVE LOG button to save the logs¾ Select Ethernet, and you will see the statistics table as below TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideStatistics Table TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 4.2 Quick StartPlease refer to 3.2 Login ¾ Select ADSL, and you will see the statistics table as below4.3.1 Internet 4.3 Interface SetupTD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Back to LED Explanation1 Dynamic IP Address TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide2 Static IP Address TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide3 PPPoA/PPPoE TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideTD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 4.3.2 LAN4 Bridge Mode TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide IGMP Snoop Enable the IGMP Snoop function if you need TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideHow to assign a static IP address to the client? TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideIf you select Disabled, the DHCP function will not take effect 300Mbps Wireless N ADSL2+ Modem Router User Guide 4.3.3 WirelessTD-W8961ND TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide ¾ Multiple SSIDs Settings These are the settings of the SSID TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide1 WEP- 64Bits TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide2 WEP-128Bits TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide3 WPA-PSK 4 WPA2-PSK TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide5 WPA-PSK/WPA2-PSK 4.3.3.1 WPS Settings TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideBack to LED Explanation 1 PBCMethod Two TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide2 PIN code TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideTD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideTD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide4.4.1 Firewall 4.4 Advanced SetupTD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 4.4.2 RoutingTD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 4.4.3 NAT4.4.3.1 DMZ TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide4.4.3.2 Virtual Server To add a virtual server entry TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideOther operations for the entries as shown in Figure 4.4.3.3 IP Address Mapping300Mbps Wireless N ADSL2+ Modem Router User Guide 4.4.4 QoSTD-W8961ND To add a mapping rule¾ Summary Click the button to view the configurations of QoS TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide300Mbps Wireless N ADSL2+ Modem Router User Guide 4.4.5 VLANTD-W8961ND 1 Assign VLAN PVID for each Interface TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide2 Define VLAN Group TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 4.4.6 ADSL4.5.1 ACL 4.5 Access ManagementTD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 4.5.2 Filter4.5.2.1 IP Filter ¾ Interface Select the interface for the entry TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideTo add an IP Address filtering entry TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideStep 5 Finally, click the SAVE to save the entry TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideOther operations for the entries as shown in Figure 4.5.2.2 MAC Filter TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideTo add a MAC Address filtering entry Select the “MAC” as the Rule Type on the Filter screen show in Figure TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideOther operations for the entries as shown in Figure 4.5.2.3 Application Filter4.5.2.4 URL Filter TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideTo add a URL filter entry TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideOther operations for the entries as shown in Figure 4.5.4 UPnP 4.5.3 SNMPTD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 4.5.6 CWMP 4.5.5 DDNSTD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 4.6 Maintenance4.6.2 Time Zone 4.6.1 AdministrationTD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 1 NTP Server automatically2 PC’s Clock TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide3 Manually TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 4.6.3 FirmwareTo upgrade the routers firmware, follow these instructions below 3 The router will reboot after the upgrading has been finished TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideTo back up the Router’s current settings To restore the Router’s settings4.6.4 SysRestart 4.6.5 DiagnosticsTD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 4.7 HelpTD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Appendix A SpecificationsGeneral Physical and Environment2. What can I do if I don’t know or forgot my password? Appendix B Troubleshooting3. What can I do if I cannot access the web-based configuration page? TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideClick Network Connections TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideRight-click Local Area Connection Click PropertiesDouble-click Internet TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideProtocol TCP/IP Select Obtain an IP address automatically Click OKClick OK TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideFor Windows Vista OS TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideClick View network status and tasks Click View status Click PropertiesProtocol Version 4 TCP/IPv4 Select Obtain an IP address automatically TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideSelect Obtain DNS server address automatically Click View network status and tasks Click Change adapter settings TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideFor Windows 7 OS Right-click LocalProtocol Version 4 TCP/IPv4 Select Obtain an IP address automatically TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideSelect Obtain DNS server address automatically TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide 4. What can I do if I cannot access the Internet?Click Internet Options Select Never dial a connection 2 Check to see if you can log on to the web management page of the Modem Router. If you can, try the following steps. If you cannot, please set your computer referring to T3 then try to see if you can access the Internet. If the problem persists, please go to the next step TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User GuideTD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide Appendix C Technical Support Technical SupportGlobal Singapore