Document #40182-120 Rev. A 21
Obtaining Technical Assistance TROY technical support is available to assist you with any questions
concerning the setup, operation, or maintenance of your TROY print
server.
Worldwide Web Support
Located at <http://www.troygroup.com>, the TROY web site provides
answers to many common technical questions and also includes copies of
product manuals and literature, as well as utilities and firmware load
images.
Technical Support
North and South America
If you need to talk to one of our Technical Support Specialists, our
support line is open Monday through Friday, 8 AM to 8 PM, Eastern
Standard Time.
U.S. 48 contiguous States: (800) 332-6427
Canada, Alaska, Hawaii, and South America: +1-304-232-0899
E-Mail: <technicalsupport@troygroup.com>
Europe
Technical support is available in either German or English from Monday
through Thursday, 9 AM to 12 PM and 1 PM to 5 PM, and on Friday
from 9 AM to 12 PM and 1 PM to 4 PM.
Phone: +49-7032-9454-21
E-Mail: <support@troygroup.de>
Web: <http://www.troygroup.de>