User’s Guide
Obtaining Technical Assistance
TROY technical support is available to assist you with any questions concerning the setup, operation, or maintenance of your TROY print server.
Worldwide Web Support
Located at <http://www.troygroup.com>, the TROY web site provides answers to many common technical questions and also includes copies of product manuals and literature, as well as utilities and firmware load images.
Technical Support
North and South America
If you need to talk to one of our Technical Support Specialists, our support line is open Monday through Friday, 8 AM to 8 PM, Eastern Standard Time.
U.S. 48 contiguous States: (800)
Canada, Alaska, Hawaii, and South America:
Europe
Technical support is available in either German or English from Monday through Thursday, 9 AM to 12 PM and 1 PM to 5 PM, and on Friday from 9 AM to 12 PM and 1 PM to 4 PM.
Phone:
Web: <http://www.troygroup.de>
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