Trust Computer Products IBM 802.11a/b/g Wireless CardBus Adapter Appendix C. Troubleshooting

Appendix C. Troubleshooting

The following list provides general troubleshooting tips for the Wireless CardBus Adapter.

vYour computer does not recognize the Wireless CardBus Adapter:

–Be sure the CardBus Adapter is properly inserted into a 32-bit CardBus slot.

vThe Wireless CardBus Adapter does not work properly after the Setup program is installed:

–Reinsert the CardBus Adapter into the slot. A beep should be heard if the adapter is properly inserted.

–Go to the Device Manager and make sure the CardBus Adapter exists under the network adapters device node.

–If you see a yellow exclamation, there are conflicting resources. In this case, be sure the computer has a free IRQ and be sure you have installed the proper driver. Uninstall the driver, restart the system, and repeat the driver installation steps if necessary.

vStations cannot associate in Ad Hoc mode:

–Be sure the same service set identifier (SSID) is specified for all stations that need to join the same Ad Hoc network.

–Set up one station to establish a BSS and wait briefly before setting up other stations. This prevents several stations from trying to establish a BSS at the same time, which can result in multiple singular BSSs being established, rather than a single BSS with multiple stations associated to it.

vThe station cannot access the Internet in the Infrastructure configuration:

–Be sure the station is associated and joined with the access point.

–If Wired Equivalent Privacy (WEP) security is enabled on the access point, the station must have the proper WEP keys specified.

–Be sure TCP/IP properties are configured correctly.

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