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Dect 1802 Qk 7/19/02 3:45 PM Page 21
TROUBLESHOOTING YOUR NEW PHONE
TROUBLE SHOOTING
If your phones are not performing to your expectations, please try these simple steps first before calling Uniden customer service.
PROBLEM | SUGGESTION |
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|
The charge light | • Make sure the AC adaptor is plugged into the base and |
wall outlet and switched on. | |
won’t come on | • Make sure the handset is sitting correctly |
when the handset | in the base. |
is placed on | • Make sure the charging contacts on the handset and base |
the base. | are clean. |
|
|
| • Move the handset and/or base to a different location away |
| from metal objects or appliances and try again. |
The audio sounds | • The handset rechargable battery may need to be |
charged. | |
weak and/or | • You may be out of normal operating range. Move closer to |
scratchy. | the base unit. |
| • Move the base unit so that it is centrally located in your |
| residence or office and not near appliances. |
|
|
| • Make sure handset is registered to a Main Base |
Can’t make or | • Make sure the AC adaptor is plugged into the base and |
wall outlet. | |
receive calls. | • Disconnect the AC adaptor for a few minutes, then |
| reconnect it. |
| • Place the handset back on the base unit for a few seconds. |
|
|
| • The rechargable battery pack may be weak. Charge the |
| battery for |
| • The handset may be too far away from the base. Place the |
The handset | base away from appliances or metal objects. |
• Place the handset back on the base unit for a few seconds. | |
doesn’t ring or | • You may have exceeded the Ringer Equivalence Number |
receive a page. | (REN) limit of how many phones can be connected to the |
| same line. The REN total of all devices (printed on the |
| label on the bottom of each unit) should not exceed three (3). |
| Disconnect the appropriate units to lower the REN total. |
|
|
No power on | • Check the rechargable battery connection inside the |
battery compartment on the handset. | |
handset unit | • The handset rechargeable battery pack may need |
| to be charged. |
|
|
Not sub | • Your handset is not registered to your base unit. |
| • Please refer to page 7 for |
|
|
Handset is | • The handset rechargeable battery pack may need to be charged. |
beeping |
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