Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your problem, please call our Customer Hotline at
| Symptom | Suggestion |
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| The charge LED won't | • Make sure the AC adapter is plugged into the base or the charger (if you have |
| illuminate when the | more than one handset) and wall outlet. |
| handset is placed in the | • Make sure the handset is properly seated in the cradle. |
| cradle. | • Make sure the charging contacts on the handset are clean. |
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| • Move the handset and/or base away from metal objects or appliances and try |
| The audio sounds weak. | again. |
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| • Make sure that you are not too far from the base. |
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| • Make sure that you are not too far from the base. |
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| • Make sure the line is not in use. If an out call is already using a line, you cannot |
| Can't make or receive | use that line to make another outside call. |
| • Check both ends of the base telephone line cord. | |
| calls. | |
| • Make sure the AC adapter is plugged into the base and wall outlet. | |
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| |
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| • Disconnect the AC adapter for a few minutes, and then reconnect it. |
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| • Change the Digital Security Code (see page 13). |
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T r o u b l e s h o o t i n g
