Symptom

Suggestion

The answering system does

• Make sure the base unit is plugged in.

not work.

• Make sure the answering system is turned on.

The answering system does

• Set the record time to either the one minute or four minute option.

not answer calls.

• The memory may be full. Delete some or all of the saved messages.

Messages are incomplete. • The incoming messages may be too long. Remind callers to leave a brief message.

The memory may be full. Delete some or all of the saved messages.

Remind callers to speak loud enough and clearly when leaving a message.

Long pauses in the callers message may cause the system to stop recording.

After a power failure, the • Record your personal outgoing message again. The default message should remain. outgoing message is deleted.

No sound on the base unit speaker during call monitoring or message playback.

Cannot access remote call-in features from another touch-tone phone.

Adjust the speaker volume on the base unit.

Make sure you’re using the correct PIN code.

Make sure that the touch-tone phone you’re using can transmit the tone for at least two seconds. If it cannot, you may have to use another phone to access your messages.

If you still have a problem. • Call our customer hotline at 1-800-297-1023.

[ 58 ] A D D I T I O N A L I N F O R M A T I O N

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Uniden EXAI3985 manual Symptom Suggestion