Uniden EXAI 985HS manual Symptom Suggestion

Symptom	Suggestion
Severe noise	• Keep the handset away from
interference.	microwave ovens, computers, remote
	control toys, wireless microphones,
	alarm systems, intercoms, room
	monitors, fluorescent lights and
	electrical appliances.
	• Move to another location or turn off
	the source of interference.
The Caller ID	• The handset was picked up before
disappears.	the second ring.
The Caller ID does not	• The call was placed through a switch
display	board.
	• Call your local telephone company
	to verify your Caller ID service is
	current.
	• Make sure that the CIDCW option is
	set to “On” or “Opt”.
The answering system	• Make sure the base unit is plugged in.
does not work.	• Make sure that the answering system
	is turned on.
	• Make sure that the message record
	time is not set to ANN. (See page 45)
Messages are	• The incoming messages may be too
incomplete.	long. Remind callers to leave a
	brief message.
	• The memory may be full. Delete
	some or all of the saved messages.
After a power failure,	• Record your greeting again.
the outgoing message	The default message remains.
is deleted.
No sounds on the base	• Adjust the speaker volume on the
unit speaker during call	base unit.
monitoring or message
playback.
Cannot access remote	• Make sure you are using the correct
call-in features from	PIN code.
another touch-tone	• Make sure that the touch-tone phone
phone.	you're using can transmit the tone
	for at least two seconds. If it cannot,
	you may have to use another phone
	to access your message.

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