Uniden EXAI 985HS manual Troubleshooting Your NEW Phone, Symptom Suggestion

TROUBLESHOOTING YOUR NEW PHONE

58

If your phone is not performing to your expectations, please try these simple steps first.

Symptom	Suggestion
The status LED won't	• Make sure the AC adapter is plugged
light when the handset	into the base unit and wall outlet.
is placed in the	• Make sure the handset is properly
base unit.	seated in the base unit.
	• Make sure the charging contacts on the
	handset and base unit are clean.
The audio sounds	• Make sure that the base unit antenna is
weak and/or scratchy.	in a vertical position.
	• Move the handset and or base unit to a
	different location away from metal
	objects or appliances and try again.
	• Press	to help eliminate
	background noise during
	the conversation.
	• Make sure that you are not too far from
	the base.
Can't make or receive	• Check both ends of the base unit
calls.	telephone line cord.
	• Make sure the AC adapter is plugged
	into the base unit and wall outlet.
	• Disconnect the AC adapter for a few
	minutes, then reconnect it.
	• Reset the digital security code
	(See page 53).
	• Make sure	is pressed.
The handset doesn't	• The battery pack may be weak. Charge
ring or receive a page.	the battery on the base unit for 12-15
	hours.
	• The handset may be too far away from
	the base unit.
	• Place the base unit away from
	appliances or metal objects.
	• Reset the digital security code
	(See page 53).