Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom | Suggestion |
|
|
The charge/in use LED won't | • Make sure the AC adapter is plugged into the base and wall outlet. |
illuminate when the handset is | • Make sure the handset is properly seated in the base. |
placed in the base. | • Make sure the charging contacts on the handset are clean. |
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|
The audio sounds weak and/or | • Move the handset and/or base away from metal objects or appliances and try again. |
scratchy. | • Press the delete/channel key in the Talk mode to help eliminate background noise. |
| • Make sure that the handset is not too far from the base. |
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|
Can't make or receive calls. | • Check both ends of the telephone line cord. |
| • Make sure the AC adapter is plugged into the base and wall outlet. |
| • Disconnect the AC adapter for a few minutes. Then reconnect it. |
| • Change the digital security code (see page 32). |
| • Make sure that the handset is not too far from the base. |
| • Check the dialing mode used by your telephone company. |
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