Uniden EZX290, EZAI2997 Series manual Solving Problems, If… Try…

Solving Problems

If you have any trouble with your phone, try these simple steps first. If you still have a question, call our Customer Care Line listed on the front cover.

If…	Try…
No handsets can make	- Checking the telephone cord connection.
or receive calls.	- Disconnecting the base AC adapter. Wait a few
	minutes, then reconnect it.
One handset can’t	- Moving the handset closer to the base.
make or receive calls.	- Resetting the handset.
A handset can make	- Making sure the ringer is turned on.
calls, but it won’t ring.	- Making sure Do Not Disturb is turned off.
A handset's display	- Charging the battery for 15-20 hours.
won't turn on.	- Checking the battery pack connection.
A handset is not	- Checking the battery pack connection.
	- Charging the battery for 15-20 hours.
working.
	- Resetting the handset.
A handset says	- Moving the handset closer to the base.
	- Seeing if another handset has Privacy Mode on.
Unavailable.
	- Making sure the base is plugged in.
	- Letting incoming calls ring at least twice before
No handsets will	answering.
display any Caller ID	- Seeing if the call was placed through a switchboard.
information.	- Checking with your telephone service provider to
	make sure your Caller ID service is active.
Caller ID displays	- You may have to change the line mode. Contact
briefly and then clears.	customer service for more information.
Caller ID displays, but	- Making sure TTS (Text-To-Speech) is turned on.
I can't hear the CID	- Increasing the ringer volume so the CID
announcements.	announcements are louder.
I can’t transfer calls.	- Resetting all the handsets.
I can’t get two	- Making sure both handsets are registered to this
handsets to talk to the	base.
caller.	- Making sure a handset is not in Privacy Mode.
The phone keeps	- You may have to change the line mode. Contact
ringing when I answer
on an extension.	customer service for more information.

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