ADDITIONAL INFORMATION [ 51 ]
ADDITIONAL
INFORMATION
Symptom
The answering system does
not work.
Messages are incomplete.
After a power failure, the
outgoing message is deleted.
No sound on the base unit
speaker during call monitoring
or message playback.
Cannot access remote call-in
features from another touch-
tone phone.
Severe noise interference.
If you still have a problem.
Suggestion
• Make sure the base unit is plugged in.
• Make sure that the answering system is turned on.
• Make sure that the message record time is not set to ANN (See page 40).
• The incoming messages may be too long. Remind callers to leave a
brief message.
• The memory may be full. Delete some or all of the saved messages.
• Record your greeting again.
The default message should remain.
• Adjust the speaker volume on the base unit.
• Make sure you are using the correct PIN number.
• Make sure that the touch-tone phone you’re using can transmit the
tone for at least two seconds. If it cannot, you may have to use
another phone to access your message.
• Keep the handset away from microwave ovens, computers, remote
control toys, wireless microphones, alarm systems, intercoms, room
monitors, fluorescent lights and electrical appliances.
• Move to another location or turn off the source of interference.
• Call our customer hotline at 1-800-297-1023
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