Common Issues, For Terminal Adapter Features | Uniden UIP1869V

Common Issues

For Terminal Adapter Features

Scenario	Check to see if...		Then try...

	The PWR LED on the UIP1869V is
	off, or the power LED on your	Checking the power connection to the UIP1869V, or your modem.
	modem is off.

	The WAN LED on the UIP1869V is	Making sure the cable between the UIP1869V and your modem is
	The WAN LED on the UIP1869V is	1)	Securely connected to the UIP1869V's WAN port.
	off and/or the LAN LED on your	2)	Securely connected to your modem's LAN port
	modem is off.	2)	Securely connected to your modem's LAN port
	modem is off.	3)	Free of any frays, loose connectors, or other visible defects
Your UIP1869V is		3)

		1)	Making sure the UIP1869V is configured for DHCP or PPPoE (if your ISP uses
unable to connect		1)
unable to connect			DHCP or PPPoE).
to the Internet.		OR	DHCP or PPPoE).
to the Internet.

	The UIP1869V doesn't have a valid	1)	Making sure the first three parts of the UIP1869V's IP address match you ISP's
	IP address. (Login to the		IP address and the fourth part is different
	UIP1869V and check the WAN	2)	Making sure UIP1869V's subnet mask exactly matches the subnet mask of you
	Status screen.)	OR	ISP.
		OR
		1)	Making sure the UIP1869V's default gateway address is set to your ISP's IP
			address.

[ 7 7 ] T R O U B L E S H O O T I N G

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Uniden UIP1869V owner manual Common Issues, For Terminal Adapter Features

Contents

Owners Manual Contents Welcome Features E L C O M E / F E a T U R E S Accessibility Terminology Controls & Functions LEDs Call id P Setting up your Broadband Phone Safety Recommendations Service Notice Check Your EquipmentDialing is not automatic Check Your Broadband Configuration Connect Your UIP1869V Do not connect the UIP1869V to a regular telephone wall jack Configuring Your UIP1869V PPPoE users only W . u n i d e n . c o m Install the rechargeable battery pack into the handset Connect the charger Expanding Your Phone Ten Handset Expandability Registering Expansion Handsets To register expansion handsets, follow the steps below System Reset De-register the HandsetReplacing the Base To attach the beltclip Installing the BeltclipOptional Headset Installation To remove the beltclip Installing Unidens Cordless Telephone Customization Tool Using the Interface Example of the standby mode display BaseHandset Display Icons Icon Description Handset Standby mode Talk modeSoft Key Functions Base Using the handset joystick Entering text Main Menu Options Handset Main Menu Options Main Menu Options Handset Main Menu Options Base T T I N Global Setup Default Settings Day and Time Volume up/down to select CW On/CWDX On, CW Call Waiting Area Code 㨫AA Auto Talk Setting Up the HandsetSystem Setup Any Key Answer Banner Display Key Touch ToneCall Privacy Unique ID Setting Handset Ringer Options Ringer Tone Customize Your Own Distinctive Ringer Tones Storing Ringer Tones Playing a Ringer Changing a Ringer NameDelete a Ringer Setting Display Options Language From the handsetFrom the base LCD Contrast Wall Paper Handset Only Animation Type Handset only Using Your Phone Calling with Vonage serviceMaking and Receiving Calls Call Waiting Call Waiting Deluxe Placing a Call on Hold Redialing a Call Deleting Redial Records From the base Adjusting the base earpiece volume Adjusting the Ringer and Speaker VolumeAdjusting the base ringer volume Adjusting the base speaker volume Adjusting the handset earpiece volume Adjusting the handset speaker volumeAdjusting the handset Audio Tone Privacy Mode Muting the RingerDo Not Disturb DND On the base Muting the MicrophoneFind Handset On the handset Handset Conferencing Joining a Conference CallFrom a second handset Using One Touch Voice Mail Access Resetting the New Message LED Using the Handset Phonebook Creating and Editing Phonebook Entries Name NumberUnique Ring Unique Display GroupSpeed Dial Storing Caller ID or Redial Numbers in the Phonebook Storing and Editing Numbers from the Dial Operation Managing the Phonebook Deleting phonebook entriesCopying phonebook entries to another station Checking the number of stored entries Changing the sorting order Naming phonebook groups Making Calls with the Phonebook Using the Base Phonebook Creating New Phonebook Entries 㨫 From Talk Mode Making Calls Using the PhonebookFrom Standby Mode Storing Caller ID messages in the Phonebook Editing or Erasing Phonebook Entries Copying Phonebook Entries Press the Copy soft key Using Speed Dial From the handset Using Caller ID Using the Handset Caller ID List Using the Base Caller ID List Deleting Caller ID numbers Standby mode Calling a Party from the Caller ID ListViewing the Caller ID List Deleting Information from the Caller ID List Deleting all Caller ID names/numbers Multi-Handset Features Using DirectLink Mode Using the Room/Baby Monitor Using Room/Baby Monitor Answering an Intercom Using the IntercomMaking an Intercom From a handset Transferring a Call Hanging up an intercom To answer a page from a handset Answering a Call TransferAccepting the call transfer To answer a page from the base Troubleshooting Understanding the LED IndicatorsGetting Help LED Statuses and Their Meaning LED Resetting the UIP1869V Power CycleHard Reset Logging into the UIP1869Vs Configuration Utility Local Area Reset Common Issues For Terminal Adapter Features For Telephone Features UIP1869V Registering Expansion Handsets on Liquid Damage Case Action Battery replacement and handling Low battery alert Cleaning the battery charging contacts Battery Information General InformationAC Adapter Information Precautions Radio Equipment Index N D E Memo Memo Need a Part? Help for our Special Needs Customers Register Online Today