| Appendix C | |
Troubleshooting Guide | ||
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| |
Problem | Solution | |
Terminal does not power on. | Battery needs recharging or replacement. | |
Insure that battery is installed correctly. | ||
| ||
Terminal shuts itself down. | Adjust " Power Properties" | |
Battery needs recharging. | ||
| ||
| Adjust " Power Properties" - especially if peripherals are used. | |
Battery life is short | Adjust backlight of LCD or Keypad. | |
Replace battery pack if old(battery can be recharged approximately | ||
| ||
| 500 cylces.) | |
"Low Backup Battery" message | Charge terminal for 16 hours. | |
Screen is blank | Make sure terminal is powered on. | |
Adjust screen brightness. | ||
| ||
Terminal either dow not respond, | Calibrate touch screen. | |
Perform a warm boot - WARNING - Unsaved data will be lost. | ||
or responds inaccurately to touch | Perform a cold boot - WARNING - Terminal will be reset to default | |
screen input. | settings and data will be lost. | |
| ||
|
| |
| Make sure scanning application is loaded and operational. | |
Bar code not read. | Run " Scanner Setting" program to modify barcode read setting. | |
Bar code might be distorted and should be replaced. | ||
| ||
| Battery needs recharging or replacement. | |
| If terminal is processing data, attach charging cable to insure the | |
| battery isn't depleted. | |
Terminal will not shut off. | If terminal is connected to AC power, disconnect. | |
Perform a warm boot - WARNING - Unsaved data will be lost. | ||
| ||
| Perform a cold boot - WARNING - Terminal will be reset to default | |
| settings and data will be lost. | |
50 | Unitech PA960 |
