In rare instances, your navigation radio may not function the way you expect it to. Before calling the service department, please read the operating instructions thoroughly and go through the following check list; it may be possible to quickly remedy an apparent malfunction.
Symptoms | Possible cause / remedy |
General |
|
Navigation radio not functioning. No display. | • Check the fuse (unit and vehicle) and the connections (see installation |
| instructions). |
Audio or map CD rejected by the unit. | The CD may be dirty. |
| • Clean the CD with a special CD cleaning fluid. |
System switches off the sound during driving or | Speedometer signal connected to the wrong pin of the power supply |
display shows “PHONE IN/MUTE”. | connector. |
| • See pin setting ISO chamber A in the installation instructions. |
The operating panel of the unit feels warm. | No error. The unit always generates some heat. |
The display shows “Temperature too high” and | An integrated safety circuit prevents the temperature in the unit from |
the volume is lowered. | exceeding a certain value. |
| • Allow the unit to cool (set lower volume) and wait until “Temperature too |
| high” disappears from the display. |
The egg timer appears and the CD cannot be | • Disconnect the power supply from the unit for at least one minute then |
ejected. | reconnect it. If this does not work, return the unit to the Service department. |
The telephone is not being detected even | • Call up the initialisation menu, select “Telephone ON” and select “12 V” for |
though it has been connected to the radio. | Nokia |
Unit not functioning / Not suitable for some | Some VW and Audi vehicles have different power supply connector pin |
VW/Audi vehicles | assignments (ISO chamber A). |
| • Please ask your dealer for a suitable adapter. |
Display still showing “INIT”. Will not function. | The unit is faulty. |
| • Take it to the Service department. |
Radio |
|
Poor radio reception. | • Check if the antenna is completely extended and correctly connected. |
| • Verify that the supply power negative pole (brown lead) is correctly |
| connected to earth (vehicle chassis). |
| If the unit is being installed in VW and Audi vehicles, you will need a power |
| supply adapter for the antenna. |
| • Use a suitable adapter (e.g. Votex). |
The display shows the frequency instead of the | The unit is set to a station that does not transmit RDS signals or the |
station name. | transmitter is too weak. |
The required station cannot be set with | The required station is too weak. |
automatic search. | • Set required station manually (manual tuning). |
| • Check if the antenna is completely extended and correctly connected. |
| “TA Scan” or “TMC Scan” has been activated. The radio only tunes to stations |
| with traffic news or TMC information. |
| • You may need to deactivate the “TA Scan” or “TMC Scan” function. |
| Tuner standard (tuner grid) wrongly set (EUR / USA). |
| • Check the “Tuner Grid:” option in the “Radio” menu. |
The display shows “Tune to next TA station” | “TA Scan” is switched on, the selected station, however, is too weak or does |
and a warning tone sounds. | not transmit traffic announcements (TA). |
| • Deactivate the “TA Scan” function or set another station. |
No traffic announcements are being made (CD, | • Activate the “TA Scan” function in the “Information” menu. |
CDC). |
|
CD player / MP3 / CD changer |
|
Distorted sound / skips during CD play. | Player cannot read CD. CD is damaged or soiled. |
CD player does not work. | In cold weather conditions, condensation may occur on the laser. |
| • Wait approximately 5 minutes until the condensation evaporates. |
No sound during CD play. | Some CDs contain multimedia data which is not recognised by the unit. |
| • Select the next track until music is heard. |
Problems with new | Some copy protection procedures are incompatible with accepted standards for |
| audio CDs. |
| This is not a fault on the unit. |
|
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