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NOTE: Should your 4G SIM card be lost or damaged, contact Verizon Customer Care for a replacement.
Charging the Battery
Before using your Jetpack, ensure that the battery is fully charged. Be sure to use the charger that came with your Jetpack.
NOTE: Your Jetpack is equipped with an internal rechargeable battery. You should never attempt to open or disassemble this Jetpack. Doing so may cause damage that voids your warranty.
∙It normally takes at least 3~5 hours, depending your power sources (with the wall charger or with the USB port of your computer) to fully charge the battery.
∙The battery discharges faster as additional devices connect with your Jetpack.
∙Battery life depends on the network, signal strength, temperature, features, and active connection time.
∙When charging, keep your Jetpack near room temperature.
∙Never leave the Jetpack in an unattended vehicle due to uncontrolled temperatures that may be outside the desired temperatures for this Jetpack.
∙It is normal for batteries to gradually wear down and require longer charging time.
Powering the Jetpack On and Off
Power On
Press and hold the Power/Menu button for 2 seconds to turn the Jetpack on.
Power Off
Press and hold the Power/Menu button for 3 seconds to turn the Jetpack off.
NOTE: It is normal for the device to take one or two minutes to connect with the wireless network.
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