Visioneer 4000, VNS4000U - page 121

114 VISIONEER NETSCAN 4000 USER’S GUIDE

INFORMATION MESSAGES DURING E-MAILING

Message Action

Sequence error Reboot the machine, and try again later. If the error is still

there, contact your nearest dealer.

Device internal failure Reboot the machine, and try again. If the error is still there,

contact your nearest dealer.

Failed to connect mail server Contact your network administrator for further help.

Failed to get response from mail

server.

Contact your network administrator or nearest dealer for

further help.

SMTP server is empty.

Please specify SMTP server in

the Menu options.

Please specify the IP address of the SMTP server by pressing

the Menu button on the panel.

SMTP server address is wrong.

Please check SMTP server.

Check the IP address of the SMTP server.

Unpredicted error Power cycle the scanner.

Contact your network administrator or nearest dealer for

further help.

Insufficient System Storage Contact your network administrator for further help.

Mail server doesn’t support

SMTP service extension

Contact your network administrator for further help.

Mail server doesn’t support

SMTP login authentication.

Contact your network administrator to turn on the SMTP

login option.

SMTP login error Check your login user name and password.

Mailbox Unavailable Make sure the “To” address is correct.

Processing Error Contact your network administrator for further help.

Temporary authentication

failure

Contact your network administrator for further help on the

mail server’s authentication mechanism.

Choose SMTP authentication for E-mail security or turn off

the mail server’s authentication and try again.

Contents

Main Page COPYRIGHT INFORMATION TABLE OF CONTENTS Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Installing Your Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Configuring the Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Page Introduction WHATS IN THE BOX F Page Shortcuts: THE VISIONEER NETSCAN 4000 Page CONTROL PANEL Page BEFORE YOU BEGIN Page Page I NTERNET COMMUNICATION F S CAN TO E-M S CAN TO F Installing Your Machine MINIMUM CONFIGURATION REQUIREMENTS To send e-mails from the scanner: To file document(s) via intranet UNLOCKING THE SCAN UNIT CONNECTING THE CABLES CONNECTING THE POWER CABLES CONNECTING THE ETHERNET CABLES CONNECTING THE TELEPHONE LINE CONNECTING THE PRINTER CABLE TURN ON THE POWER Configuring the Scanner SPECIFYING THE SCANNERS NETWORK SETTINGS Page Page SPECIFYING ADMINISTRATOR SETTINGS USING THE SCANNERS WEB P SPECIFYING ADMINISTRATOR SETTINGS USING THE NETWORK M Page Page SUMMARY OF THE MENU OPTIONS Page Page Page Page Page Duplex Availability of Orientation Page Page Page Page The following table gives you an idea of file size v.s. file format File Format TIFF PDF JPEG Folder Template: Page Page The following table gives you an idea of file size v.s. file format File Format TIFF PDF JPEG Fax Defaul t : Used to specify the fax default settings. Page Page Page Phone Book : Management : Page CREATING A FOLDER TEMPLATE FTPSETTING THE SERVER TO STORE YOUR IMAGE HTTPSETTING THE SERVER TO STORE YOUR IMAGE Page Page Page The settings for IIS privilege is as below: Page HTTPSSETTING THE SERVER TO STORE YOUR IMAGE To check if SSL port and directory security have been selected: Page Page CIFSSETTING THE SERVER TO STORE YOUR IMAGE Page CREATING A FOLDER TEMPLATE USING THE SCANNERS EMBEDDED WEB P To s pe cif y t he Fi li ng Temp la te by th e s ca nne rs we b p ag e: Page Page EDITING A FOLDER USING THE SCANNERS WEB PAGE To add a new folder, Page Page Page Page To modify a current folder, Page Page SETTING REQUIRED FAX SETTINGS SETTING YOUR FAX HEADER Note: Alternatively, you can set your location via the touch panel. To set the fax header: Page Operation LOADING PAPER NOTICE ON USING THE ADF PLACING DOCUMENT(S) IN THE ADF Page USING THE PAPER STOPPER PLACING DOCUMENT(S) ON THE GLASS MAKING COPIES Using the Default Settings USING SPECIAL SETTINGS SETTINGS DESCRIPTION Basic Copy : Image Edit : Page Duplex Availability of Orientation Page Page SENDING YOUR DOCUMENT TO E-MAIL Using the Default Setting Page SETTINGS DESCRIPTIONS Page Page Page USING THE SOFT KEYBOARD To use the soft keyboard: U SING THE A DDRESS B To select e-mail addresses: To select a group address: To search an e-mail address or a group: SENDING YOUR DOCUMENT TO FILING SERVERS Using the Default Settings Page SETTINGS DESCRIPTION Page ADDING A NEW FOLDER Page Server Information : Server Options : Scan Options : FAXING YOUR SCANNED DOCUMENT Using the default settings Page Page S ETTING D Basic : CANCELING A FAX JOB To cancel a fax during scanning, Basic : More Settings : To cancel a fax during waiting: U SING THE P HONE B To select a fax phone number or a fax group: Page Troubleshooting INFORMATION MESSAGES INFORMATION MESSAGES DURING SCANNING AND COPYING INFORMATION MESSAGES DURING NETWORKING Page Page Page Page Page Page Page Maintenance CLEARING A PAPER JAM Page CLEANING THE SCANNER CLEANING THE AUTOMATIC DOCUMENT FEEDER To clean the ADF: CLEANING THE SCANNER GLASS CLEANING THE LCD-DISPLAY REPLACING THE ADF PAD ASSEMBLY To r emo ve th e A DF pad as se mb ly : To replace the ADF pad assembly: Page REPLACING THE ROLLER ASSEMBLY To replace the roller assembly: Page Appendix DEFINING THE SHORTCUT BUTTONS To define a shortcut: Page Page Page USING THE SHORTCUT BUTTONS Page MANAGING THE ADDRESS BOOK ADDING AN E-MAIL ADDRESS To add an e-mail address: Page Page MODIFYING AN E-MAIL ADDRESS To modify an e-mail address: Page Page DELETING AN E-MAIL ADDRESS To delete an e-mail address: Page ADDING A NEW GROUP To add a new group: Page Page Page MODIFYING A GROUP To modify a group: Page D ELETING G To delete a group: MANAGING FAX PHONE BOOK ADDING A NEW FAX NUMBER To add a new fax number: D ELETING OR M ODIFYING P HONE N ADDING A NEW FAX GROUP To add a new group: MODIFYING A PHONE GROUP To modify a phone group: DELETING A PHONE GROUP To delete a phone group: ACCOUNT MANAGEMENT SETTING UP ACCOUNT MANAGEMENT USING THE SCANNERS WEB PAGE Basic Settings : Page COPY ACCOUNT: EDIT: DELETE: Specifications General Specifications : Page Copy Specifications : Network Specifications: E-mail Specifications : Fax Specifications: Filing Specifications : Page Page INDEX A B C D F G H I L N O P Q R T U