Vivotek PT3112/3122 manual Appendix, Troubleshooting, Status LED, Reset and restore

Appendix

A. Troubleshooting

Status LED

After the power has been turned on, Network Camera will perform a self-diagnostic to detect any hardware defects. The following table lists the LED patterns in general conditions. In case of any fatal error, the LED will blink in another pattern.

Condition	LED color
During self-diagnostic after power on	Blink in interchanged green and red
Ethernet signal is lost	Steady red till Ethernet is detected
Before network is setup	Steady green till IP address is confirmed
After network is setup	Blink green every second
Any hardware failure	Other patterns

Reset and restore

Restore the factory

defaults will lose any previous settings. Reset or restore the system after power on.

There is a button hidden in the pinhole beside the Ethernet socket. It is used to reset the system or restore the factory default settings. Sometimes resetting the system can make the system back to normal state. If the system still has problems after reset, restore the factory settings and install again.

RESET: Poke the wrench to click on the button.

RESTORE: 1. Poke the wrench to press on the button continuously.

2.Wait for self-diagnostic to run twice.

3.Withdraw the wrench as soon as the second self-diagnostic starts.

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