VTech CS2111-11, CS2112 Troubleshooting, Problem, Suggestion, Appendix, battery, LOW BATTERY is

Models: CS2111-11

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Troubleshooting

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377.

Problem

Suggestion

 

 

My telephone does not

• Make sure the battery is installed and charged correctly (page 3). For optimum daily performance, return

 

work at all.

the handset to the telephone base after use.

 

 

 

• Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.

 

 

 

• Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack.

 

 

 

• Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to

 

 

one minute for the handset and telephone base to synchronize.

 

 

 

• Charge the battery in the handset for at least 16 hours.

 

 

 

• Remove and re-insert the battery. If that still does not work, it may be necessary to purchase a new

 

 

battery.

 

 

 

• Disconnect the telephone base from the jack and plug in a working telephone. If this telephone does not

 

 

work, the problem is probably in the wiring or the local service. Call the local telephone company.

 

 

 

 

 

 

LOW BATTERY is

• Place the handset in the telephone base for recharging.

 

 

displayed on screen.

• Remove and re-install the battery and use it normally until fully depleted, then recharge the handset in

 

 

the telephone base for 16 hours.

 

 

 

• If the above measures do not correct the problem, the battery may need to be replaced.

 

 

 

www.vtechphones.com

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Appendix

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VTech CS2111-11, CS2112 user manual Troubleshooting, Problem, Suggestion, Appendix, battery, LOW BATTERY is