Troubleshooting

Problem

Suggestion

 

 

The battery does not

• Make sure the handset is placed in the telephone base correctly.

charge in the handset or

• Remove the battery from the handset and then re-install it in the handset. Put the handset back to the

the handset battery does

telephone base and charge for 16 hours.

not accept charge.

• It may be necessary to purchase a new battery. Please see the Battery section of this user’s manual

 

 

(page 33).

 

• The telephone might be malfunctioning. Please see the Warranty section of this user’s manual (page

 

45) for further instruction.

 

 

There is no dial tone.

• First, try all the above suggestions.

 

• Move the handset closer to the telephone base. It might be out of range.

 

• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

 

• Disconnect the telephone base from the telephone jack and connect a different telephone. If there is no

 

dial tone on the other telephone either, the problem is in your wiring or local service. Contact your local

 

telephone company.

 

 

My handset displays

• Move the handset closer to the telephone base. You might have moved out of range.

CONNECTING...

 

36

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VTech CS2112, CS2111-11 user manual Telephone base and charge for 16 hours, Not accept charge, Telephone company