Troubleshooting

Problem

Suggestion

 

 

 

 

 

 

There is noise or

• The handset may be out of range. Move it closer to the telephone base.

 

 

interference during a

• Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause

 

telephone conversation.

interference. Try moving the appliance or telephone base to another outlet.

 

 

 

• Other electronic products can cause interference to your cordless telephone. Try installing your telephone

 

My calls cut in and out

as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager

 

when I am using the

towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal

 

cordless handset.

computers, kitchen appliances, and other cordless telephones.

 

 

 

• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge

 

 

protector) into a different location. If this solves the problem, re-locate your telephone or modem farther

 

 

apart from each other, or use a different surge protector.

 

 

 

• The layout of your home or office might be limiting the operating range. Try moving the telephone base

 

 

to another location, preferably a higher location for better reception.

 

 

 

• Disconnect the telephone base from the telephone jack and plug in a corded telephone. If calls are still

 

 

not clear, the problem is probably in the wiring or local service. Contact the local telephone company

 

 

(charges may apply).

 

 

 

• If the other telephones in your home are having the same problem, the problem is in the wiring or local

 

 

service. Contact the local telephone company (charges may apply).

 

 

 

• Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack that has

 

 

a telephone connected to it. Contact your DSL service provider for filter information.

 

 

 

 

 

 

 

www.vtechphones.com

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Appendix

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Image 43
VTech CS2111-11 My calls cut in and out, When I am using, Apart from each other, or use a different surge protector