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VTech CS2111-11, CS2112 Troubleshooting, Appendix, Problem, Suggestion, The telephone does not

Models: CS2111-11

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The telephone does not

Troubleshooting

Problem	Suggestion

The telephone does not	•	Make sure the ringer is on (page 8).
ring when there is an	•	Make sure the telephone line cord and power adapter are plugged in properly (page 2).
incoming call.	• The handset may be too far from the telephone base. Move it closer to the telephone base.

	•	There may be too many extension telephones on the telephone line to allow all of them to ring
		simultaneously. Try unplugging some of them.
	• If the other telephones in your home are having the same problem, the problem is in the wiring or local
		service. Contact the local telephone company (charges may apply).
	• Other electronic products can cause interference to your cordless telephone. Try installing your telephone
		as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager
		towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal
		computers, kitchen appliances, and other cordless telephones.
	• Test a working telephone at the telephone jack. If another telephone has the same problem, the problem
		is in the telephone jack. Contact your local telephone company (charges may apply).
	• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
	• Remove and re-insert the battery and place the handset in the telephone base.
	•	Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take
		place.

		www.vtechphones.com	37

Appendix

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VTech CS2111-11, CS2112 user manual Troubleshooting, Appendix, Problem, Suggestion, The telephone does not

Contents

Models CS2111 CS2112 CS2111-11 User’s manualw w w . v t e c h p h o n e s . c o m on page 34 of this manual Important safety instructionsCongratulations Telephone settings Table of contentsGetting started Telephone operationTable of contents AppendixGetting started Parts checklistGetting started D H A NDSEGetting started Telephone base installationGetting started Battery installation and chargingGetting started If the handset willGetting started Wall mountingGetting started Handset layoutGetting started VOL-/CIDGetting started Telephone base layoutPress to page the handset FIND HANDSETTelephone settings Telephone settingsDate and time SELECTTelephone settings Ringer volumeRinger Home area code Dial modeTelephone settings Telephone settingsTelephone settings LanguageTelephone settings Clear voicemailTelephone settings NEW VOICEMAIL on the handsetTelephone operation VolumeMake calls Answer callsTemporary tone dialing Call waitingTelephone operation Telephone operationTelephone operation RedialFind handset Store a directory entry DirectoryTelephone operation Telephone operationTelephone operation Character chartDial key Characters by number of key pressesTelephone operation Review the directoryTelephone operation Telephone operation Edit a directory entry3. When the screen displays the desired entry, press SELECT Telephone operation Delete a directory entryTelephone operation Press SELECT. The screen displays ERASE NO YES and theTelephone operation Copy a directory entry into speed dialDial a number from the directory Store a speed dial entry Speed dialTelephone operation Telephone operationWhen the screen displays the entry you want to edit, press Edit a speed dial entryTelephone operation Press SELECT. The screen displays the name and numberDial a speed dial number Delete a speed dial entryTelephone operation Telephone operationTelephone operation Reassign speed dial locationsWhen the screen displays the desired entry, press SELECT Telephone operation About caller IDTelephone operation Telephone operation Call logMake a call log entry ready to dial Review the call logTelephone operation Telephone operationTelephone operation Dial a call log numberTelephone operation Save a call log entry to the directoryoperation Delete an entry Delete from the call logDelete all entries Telephone operationDisplays Call log display screen messagesWhen Telephone operationHandset display screen messages Appendix BatterySAVE THESE INSTRUCTIONS Important safety instructionsProblem TroubleshootingSuggestion batteryProblem TroubleshootingCONNECTING SuggestionProblem TroubleshootingAppendix SuggestionProblem TroubleshootingSuggestion Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronizeProblem TroubleshootingAppendix SuggestionProblem Troubleshootingusing the telephone Press CHAN/DELETE to switch to a clearer channel when on a callProblem TroubleshootingAppendix SuggestionProblem TroubleshootingRemove and re-insert the battery SuggestionProblem TroubleshootingAppendix SuggestionOperating range MaintenanceCleaning your telephone Taking care of your telephoneAbout cordless telephones WarrantyWhat does this limited warranty cover? How long is the limited warranty period?Warranty Please retain your original sales receipt as proof of purchaseHow do you get warranty service? What must you return with the Product to get warranty service?Appendix FCC, ACTA and IC regulationsFCC Part FCC Part 68 and ACTAIndustry Canada The RBRC sealFCC, ACTA and IC regulations Appendix Technical specificationsIndex Index Appendix91-001545-050-100