VTech CS2111-11, CS2112 user manual Incoming call, Place

Troubleshooting

Problem	Suggestion
The telephone does not	•	Make sure the ringer is on (page 8).
ring when there is an	•	Make sure the telephone line cord and power adapter are plugged in properly (page 2).
incoming call.	• The handset may be too far from the telephone base. Move it closer to the telephone base.
	•	There may be too many extension telephones on the telephone line to allow all of them to ring
		simultaneously. Try unplugging some of them.
	• If the other telephones in your home are having the same problem, the problem is in the wiring or local
		service. Contact the local telephone company (charges may apply).
	• Other electronic products can cause interference to your cordless telephone. Try installing your telephone
		as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager
		towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal
		computers, kitchen appliances, and other cordless telephones.
	• Test a working telephone at the telephone jack. If another telephone has the same problem, the problem
		is in the telephone jack. Contact your local telephone company (charges may apply).
	• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
	• Remove and re-insert the battery and place the handset in the telephone base.
	•	Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take
		place.
		www.vtechphones.com	37

Appendix